Malaysia Airlines Toronto Office in Canada

The Malaysia Airlines Toronto Office serves as a major point of contact between the airline and its customers. Should you require any assistance regarding your flight booking with Malaysia Airlines, you’re most welcome to visit the office and meet the team in person for the best guidance. 

No matter whether you are heading on a holiday with your friends or family or you are traveling for business purposes, you can inquire about the related services offered by the airline. Even if you have queries regarding the promotional offers or discounts run by the airline for flight bookings or other services, you may speak to the travel representative at the Toronto office for the same.

Malaysia Airlines Toronto Office Address

33 Bloor Street East, Suite 1104 Toronto Ontario M4W 3H1, Canada

Malaysia Airlines Toronto Airport Address & Contact Info.

Lester B. Pearson International Airport
6301 Silver Dart Dr, Mississauga, ON L5P 1B2, Canada

Airport Contact Number : +1 416-247-7678

Malaysia Airlines Toronto Contact/Reservation Phone Number

Tel : (416) 9256670
Email: customer@malaysiaairlines.com
Fax: +603 8777 9615

Working hours
24 hours -Everyday

Map

Official website: https://www.malaysiaairlines.com/

Online Check-in: https://www.malaysiaairlines.com/hq/en/plan-your-trip/check-in.html

Check the status of your flight here: https://www.malaysiaairlines.com/hk/en/plan-your-trip/flight-schedule.html

Contact information for Malaysia Airlines Baggage Services

Tel: 1800 102 7778

Inquiries about Baggage: Malaysia Airlines baggage inquiries

Malaysia Airlines Baggage Allowance

Baggage allowance is one of the most important factors to be taken care of in case of flight bookings. You are required to comply with the size and weight restrictions defined by Malaysia Airlines for taking carry-on bags and checked baggage on flights. When you approach the team at the Malaysia Airlines office in Toronto, Canada for a flight booking, they will share all the complete details with you. You can ask about the charge applicable for buying extra baggage if you need to carry the baggage more than the defined limit.

Oversize baggage charges	Overweight baggage charges	Checked baggage
Excess baggage charges	Cabin baggage	View Airlines Hand

Customer Service Contact Centre for Malaysia Airlines

Ticketing, reservations, flight cancellations, general inquiries, and Enrich miles are all handled.

Working hours: 24-hour Contact Center

Within Malaysia: 1 300 88 3000

Outside Malaysia:+603 7843 3000 (Long-distance costs apply.)

Fax:+603 8777 9615 (Malaysia)

For media inquiries, please contact media@malaysiaairlines.com.

Missing Luggage Office (MLO)/Lost & Found Items: +603 8776 3733/ +603 8776 3742 (Business Hrs: 07:00 – 23:00, Malaysia time GMT+8)

Government Sales Department

4th floor, West Wing,
Administration Building, Southern Support Zone,
Kuala Lumpur International Airport, 64000 Sepang

Malaysia Airlines Academy

2 Jalan SS7/13
Kelana Jaya
47301 Petaling Jaya
Selangor Darul Ehsan
Malaysia

Phone: +603 7863 7500

Fax:+603 7804 3144

Email: mktg_maa@malaysiaairlines.com

Get details about Malaysia Airlines Offices.

Plane / Aircraft Types Offered by Malaysia Airlines

Total fleet: 77

• Airbus A330-300
• Airbus A330-900neo
• Airbus A350-900
• Airbus A380-800
• Boeing 737-700
• Boeing 737-800
• Boeing 737 MAX

Customer Care at Malaysia Airlines Toronto Office handles the following inquiries.

Flight Ticket Booking	Ok to Board	Flight Ticket Cancellation
Airport Lounges	Visa Services	Baggage Allowance, Online Check-in
Airport Transfers	Meet and Greet	Duty-Free Allowance
Immigration Services	Business Class	In-Flight Meals
Missing Luggage	Airport Lounges	Flight/Visa Info
Miles	Economy Class	Delayed Flights
Airport Facilities	In-Flight Entertainment	Airport Wifi
Valet Parking	Visa on Arrival	Flight Wifi

Services Provided by Malaysia Airlines Toronto Office, Canada 

Take a look at the services offered by friendly travel experts at the Toronto Office of Malaysia Airlines. 

Flight Booking 

You can contact the Toronto team at the office for any queries related to flight bookings. Whether you wish to reserve a single ticket or it is a group booking for your corporate team, the professionals will assist you with all the relevant guidance. You may have several queries in the course of booking which may relate to payments or cancellations or availing some other services on the flight. You can raise your concerns before the team representing Malaysia Airlines at your local office and get all your concerns addressed appropriately.

Edit or Manage Booking 

Once you get your flight reservation done, you may realize after some days that there are some changes to be made due to change of plans. Hence make sure to speak to the team at Malaysia Airlines Toronto office, and they will tell you whether you can make the desired change or not. You may have to reschedule your flight, upgrade your seats, choose a different boarding class, add a special service request, add additional baggage etc. All such matters may be discussed for the desired course of action. 

Cancel Booking 

You may need to cancel your booking due to sudden change in plans or an unexpected emergency. So, you can visit the office to seek assistance from the team at the Malaysia Airlines Toronto office. You can also inquire about booking a flight for some other date. If the ticket is refundable, you may also post a refund request for the canceled booking. The team will guide you about tracking the status of the refund which may be offered in the form of amount, points, or vouchers. 

Corporate Discounts 

If you are flying with your business team, you may inquire about the promotional schemes or offers that are currently active and being run by the airline for corporates. The Toronto team will explain to you all the details, the process to register for the same, and the validity of the plan. Therefore, you can make group bookings for your corporate team on a special discount offered by Malaysia Airlines.

Check-in-related Queries 

Queries related to your check-in may be raised before the team at the Malaysia Airlines Toronto office. It could be related to the documents required to be shown at the check-in counter and so on. To be specific, you need to be more cautious if it is your flight to an international destination. Make sure to collect all details, comply with the rules, and follow the related restrictions so as to avoid any obstruction in your flight journey. You must also pay special attention to abiding by the baggage allowance limit. Otherwise, last-minute hassles may create complex issues, and you will have to face unnecessary delays. Besides, please be mindful that you may also need to fulfill certain formalities at your destination airport. 

Travel of Senior Citizens 

If you need to book a flight for a senior member of your family who is traveling alone or they may be traveling with you, you may avail special services offered by Malaysia Airlines for them. The team at the Toronto office will provide you with all the necessary details and the applicable charges if you request for an exclusive arrangement at the airport or on the flight. 

Special Assistance Services at Malaysia Airlines Toronto Office

Malaysia Airlines makes sure that none of its passengers faces any discomfort or inconvenience on the flight. It aims to make the journey equally enjoyable for travelers who have some kind of disabilities. So, if you wish to reserve a flight for a member of your family who is suffering from some kind of visual impairment or physical disability, you can get in touch with the team at the Toronto office and post a request for special arrangements for them. For example, a wheelchair, hearing aids, oxygen machine etc., may be arranged by the airline’s team in advance if you inform them in advance. Travel executives at the office will provide you with the best support including detailed information in this respect. 

Airport Lounge Access

Malaysia Airlines also provides lounge facilities at various airports. You may wish to access its lounges when there is much time left before departure for flight. However, it is important for you to know the access routes and the related terms and conditions. Therefore, you can contact the team at the Toronto office to gather insight into accessing the lounges made available by Malaysia Airlines. You can also seek information regarding the applicable charges. In fact, flyers often receive complimentary access owing to their flight bookings. So, you must be conversant with any such privileges you receive as a flier. Make the most of your travel by accessing lounges and cherish nice moments with your dear ones. Lounges are also perfect zones to complete your ongoing business tasks on a laptop or have meetings with your colleagues. 

Promotional Programs

If you wish to save on your flight bookings and avail discounts, you may ask the team at Malaysia Airlines Toronto office about the schemes or loyalty programs run by the airline. Take note of the key points in all the plans designed by the airline. Also, consult with travel professionals and choose a plan that best befits your requirements. You may earn points or miles which are redeemable on future bookings or other purchases as per the airline’s policy.

Travel with Infant

Mothers traveling with infants are taken complete care of on Malaysia Airlines flights. Make sure to notify the airline Toronto team well in advance so that they can make all the required arrangements for you onboard. Get all the necessary details from the airline’s Toronto office. 

Travel of Expectant Mothers

If you are an expectant female or there is such a member in your group traveling with you on an Malaysia Airlines flight, make sure to follow the necessary procedure for the same. The team at the Toronto office will assist you in posting the required requests. This will enable the airline to keep relevant arrangements ready at the airport and on the flight. 

Travel of Unaccompanied Minor 

Do you wish to reserve a flight for your minor child who will travel alone? Speak to the staff at the Malaysia Airlines Toronto office while you get the reservation made. They will ask you for the required documents and other things aligning with the airline’s policy for travel of unaccompanied minors on its flights. Rest assured that your child will be able to fly comfortably, as the airline’s team will take care of them at the airport and on the flight. 

Travel with Pet

Are you a pet lover and often take them along on your flights? Then you must be aware of the pet policy declared by Malaysia Airlines. Reach out to travel specialists at the Toronto office and seek all the relevant details. If you wish to take your pet along on a flight, you may have to mention it at the time of creating your reservation. It is important to take note of all the regulations like what type of pets are allowed, what type of carriers can be used to keep pets (if allowed on flights along with cargo) etc. Thus, the city office staff will guide you accordingly. 

Visa-related Information 

Reach out to the travel executives at Malaysia Airlines Toronto Office to get information about visas. You might need such assistance in case of international travel. So, gather all the details and enquire about the requirement of necessary documents so that the process goes smoothly. 

Car Rental 

Car rentals are often required from airports to reach the defined location on time. Thus, if you feel you need to rush right after checking out of the airport, make sure to book a car in advance. Seek consultation from the travel team at Malaysia Airlines Toronto Office and get other such related queries resolved. So, once you are out of your destination airport, you will be able to reach your location on time, whether it’s for a personal occasion or a business event. 

Hence, these are some of the usual services provided by the Malaysia Airlines Toronto Office. Nevertheless, you may have other concerns related to your existing flight bookings or you may be facing hurdles in getting a new reservation made. The team at the office may be contacted for solutions in case of any concerns. You may look forward to receiving customer-friendly services that are customized in line with what you actually need.

Travellers Queries!

Make sure to go through the following queries that are generally raised by leisure and business travelers regarding Malaysia Airlines.