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Malaysia Airlines Vienna Office in Austria

  •    Aviareps Airline Management Service Ges.m.b.H, Untere Donaustraße 11, 1020 Vienna, Austria.
  •    +43 1 5853 630
  •    Every day - 24hrs
  •    www.malaysiaairlines.com
  •    customer@malaysiaairlines.com

Are you looking for professional guidance to book a flight with Malaysia Airlines? If yes, and Vienna is your home city, you are recommended to seek consultation from experts working at the Malaysia Airlines Vienna Office. 

No wonder you may be traveling for a holiday or a corporate tour with a team of colleagues, you can seek detailed information about flight related services.

Malaysia Airlines Vienna Office Address

Aviareps Airline Management Service Ges.m.b.H, Untere Donaustraße 11, 1020 Vienna, Austria.

Malaysia Airlines Vienna Airport Address

Vienna International Airport
1300 Schwechat, Austria

Airport Contact Number : +43 1 70070

Malaysia Airlines Vienna Contact Numbers/Reservation Phone Number

Tel : +43 1 5853 630
Email: customer@malaysiaairlines.com
Fax: +603 8777 9615

Working hours: 24 hours -Everyday

Map

Official websitehttps://www.malaysiaairlines.com/

Online Check-in: https://www.malaysiaairlines.com/hq/en/plan-your-trip/check-in.html

Check the status of your flight here: https://www.malaysiaairlines.com/hk/en/plan-your-trip/flight-schedule.html

All the Details of Malaysia Airlines Offices Globally.

Contact information for Malaysia Airlines Baggage Services

Tel: 1800 102 7778

Inquiries about Baggage: https://www.malaysiaairlines.com/my/en/travel-info/baggage.html

Services Provided by Malaysia Airlines Vienna Office in Austria

Take a look at the services described below. 

Flight Ticket Booking

If you are planning to travel with Malaysia Airlines, you can contact well-qualified professionals at the office for all the relevant assistance. The team guides you with booking the flight as per special ongoing offers. If you are a corporate customer, you may enquire about availing corporate discounts.

Edit or Manage Flight Booking

The airline provides you with an option to edit, modify or manage your booking. You may need to reschedule your flight, upgrade the cabin class, add extra baggage, add a special assistance request such as arrangement of a wheelchair, request special meals onboard, or more. Thus, contact professionals at the Malaysia Airlines Vienna Office to get it all done easily, but on time. 

Check-in Information 

Make sure to confirm the check-in related procedure with the team so that you don’t face any hassle at the airport. The team advises you about carrying the required ID, proofs, documents and certificates that are necessary for your travel. In fact, you need to be all the more cautious if it is an international flight with Malaysia Airlines. 

Baggage Issues  

Baggage related issues are most common at airports. So you must be aware of the baggage allowance policy of the airline as it helps you take your carry-on and checked bags as per the defined limits. If you need to buy extra baggage, you may contact the team at the Malaysia Airlines Vienna Office for all the necessary guidance. 

Malaysia Airlines Baggage Allowance

Oversize baggage chargesOverweight baggage chargesChecked baggage
Excess baggage chargesCabin baggageView Airlines Hand

Car Rental by Malaysia Airlines Vienna Office

Malaysia Airlines also provides you with car rental services. In case you need to rush to your location after landing at the destination airport, you can get a car booked in advance. So speak to the professionals at the Malaysia Airlines Vienna Office to confirm about the necessary information like charges, any document to be submitted etc. 

Lounge Access

If you would like to access a lounge at your airport, you can speak to the team at the Vienna office regarding the same. You must be aware of the lounge access policy as it tells about your eligibility to use the lounge services. You may also invite or bring a guest to the lounge as per their guest policies. Obtain all the major information from the team posted at the Malaysia Airlines Vienna Office. 

Travel with Infant 

If you need to take your infant along on your flight, you can request relevant assistance and the airline’s crew will make all the arrangements ready for you. So you are required to seek guidance from the team at the Malaysia Airlines Vienna Office to post such a request in advance to notify the airline. 

Loyalty Program Membership

Malaysia Airlines offers a loyalty program to its customers. If you are a frequent flyer on Malaysia Airlines flights, you may consider seeking details on the same by contacting the office team. They share the benefits, charges, and validity of the program with you after which you may decide to register for it. 

So, these are some of the major services. However, you may get in touch with the office team even in other cases that may pertain to your travel. 

Customer Service Contact Centre for Malaysia Airlines

Ticketing, reservations, flight cancellations, general inquiries, and Enrich miles are all handled.

Working hours: 24-hour Contact Center

Within Malaysia: 1 300 88 3000

Outside Malaysia:+603 7843 3000 (Long-distance costs apply.)

Fax:+603 8777 9615 (Malaysia)

For media inquiries, please contact media@malaysiaairlines.com.

Missing Luggage Office (MLO)/Lost & Found Items: +603 8776 3733/ +603 8776 3742 (Business Hrs: 07:00 – 23:00, Malaysia time GMT+8)

Government Sales Department

4th floor, West Wing,
Administration Building, Southern Support Zone,
Kuala Lumpur International Airport, 64000 Sepang

Malaysia Airlines Academy

2 Jalan SS7/13
Kelana Jaya
47301 Petaling Jaya
Selangor Darul Ehsan
Malaysia

Phone: +603 7863 7500

Fax:+603 7804 3144

Email: mktg_maa@malaysiaairlines.com

Plane / Aircraft Types Offered by Malaysia Airlines

Total fleet: 77

  • Airbus A330-300
  • Airbus A330-900neo
  • Airbus A350-900
  • Airbus A380-800
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737 MAX

Customer Care at Malaysia Airlines Vienna Office handles the following inquiries.

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

People may ask!

Here are answers to some of the most important queries raised by travelers with respect to the Malaysia Airlines Vienna Office in Austria.

Q1. How can I book a car rental?

Ans. Share your requirements with the office team, and they will help you book a vehicle in advance.

Q2. Can I travel with a pet on a Malaysia Airlines flight?

Ans. Yes! The airline allows you to travel with a pet on your flight but as per certain guidelines. Seek all details from the team engaged at the Vienna office.

Q3. Can I add extra baggage after I have booked a flight?

Ans. Surely! You have the option to modify your booking and add additional baggage to it. Make sure to seek advice from the office team.

Q4. Does the office assist in canceling a flight booking?

Ans. Yes, you can contact professionals to cancel your Malaysia Airlines flight. They assist you with rescheduling your flight or posting a request for refund accordingly.

Q5. How to access an airport lounge if I travel with Malaysia Airlines?

Ans. The Malaysia Airlines may provide you with complimentary lounge access as per defined criterion. Speak to the Vienna office team to find out your eligibility and the related charges.

Q6. Can I avail check-in related assistance from the team at the Vienna office?

Ans. Surely! The team guides you with following the related check-in procedure and keeping all the documents, ID proof, and other certificates ready.

Q7. Can I reserve a Malaysia Airlines flight for an unaccompanied minor child?

Ans. Yes, the airline allows flight bookings for minors or children flying alone. You can avail this service while consulting with the team at the Vienna office.

Q8. Can I pre order special meals for my Malaysia Airlines flight?

Ans. Yes, the experts at the Malaysia Airlines Vienna Office help you pre order special meals which may include vegan options, diabetic food etc.

Q9. Can I upgrade my cabin class on a flight reserved with Malaysia Airlines?

Ans. Definitely! The travel specialists at the Vienna office help you choose or upgrade your cabin class as per the terms and conditions set by the airline.

Q10. How many checked bags are allowed on Malaysia Airlines flights?

Ans. The airline allows you to check 2 to 4 bags on its flights. However, you must confirm from the team at the Vienna office as it might vary in case of certain flights.

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