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Malaysia Airlines Seoul Office in South Korea

  •    South Korea, Seoul, Jung-gu, Seosomun-ro, 106
  •    +65 6541 6800
  •    Every day - 24hrs
  •    www.malaysiaairlines.com
  •    customer@malaysiaairlines.com

Strategically located in the heart of Seoul, South Korea, the Malaysia Airlines Seoul Office acts as a one-stop-destination for all your travel needs. Malaysia Airlines is a low-cost carrier providing affordable flying options and an exceptional travel experience. The well-qualified and friendly travel experts posted at the Seoul city office of the airline stay at the forefront of delivering impeccable services. 

Whether it’s about check-in formalities, pet travel, baggage claim, or any other travel related concern, the Seoul city office offers a range of services designed to ensure a comfortable and hassle-free journey for you.

Explore ahead!

Malaysia Airlines Seoul Office Address

South Korea, Seoul, Jung-gu, Seosomun-ro, 106

Malaysia Airlines Seoul Airport Address

Incheon International Airport
272 Gonghang-ro, Jung-gu, Incheon, South Korea

Airport Contact Number : +82 1577-2600

Malaysia Airlines Seoul Contact Numbers/Reservation Phone Number

Tel : 1800 102 7778
Email: customer@malaysiaairlines.com
Fax: +603 8777 9615

Working hours: 24 hours -Everyday

Map

Official websitehttps://www.malaysiaairlines.com/

Online Check-in: https://www.malaysiaairlines.com/hq/en/plan-your-trip/check-in.html

Check the status of your flight here: https://www.malaysiaairlines.com/hk/en/plan-your-trip/flight-schedule.html

All the Details of Malaysia Airlines Offices globally.

Services Provided by Malaysia Airlines Seoul Office in South Korea 

Flight Booking 

You can contact the travel staff at the Malaysia Airlines Seoul Office to avail flight booking services. The team considers your requirements and helps you go through various flight schedules so that you can select the befitting one. 

Flight Cancellation 

Malaysia Airlines has a seamless cancellation policy. You can contact staff at the office to seek assistance on canceling a flight under various scenarios. You may also request a refund, if applicable, as guided by the team. 

Manage Flight

There are a lot of options you may use under flight management or modification. Whether you wish to upgrade cabin class, add more seats, add additional baggage, add a pet, or there is any other concern, you may contact the professionals engaged at the Seoul office of Malaysia Airlines.

Check-in Services

No doubt, the first step in any travel journey is check-in, and Malaysia Airlines Seoul Office has got you covered with all the relevant information. You can check-in online or at your airport’s dedicated check-in counters, where friendly staff assists you with printing boarding passes, issuing seat assignments, and checking baggage. The airline’s mobile app also allows you to check-in and access their boarding passes on their mobile devices. So, you may obtain all the required details from the experts at the office. They also guide you in preparing the necessary papers or documents, especially when you need to fly to an international destination. Acquiring all the information in advance helps you stay stress-free. 

Baggage Services by Malaysia Airlines Seoul Office

No matter whether you are traveling light or have a lot of luggage, the Malaysia Airlines Seoul Office offers convenient baggage services to make your journey easier. You can check-in your baggage at the designated baggage drop-off areas or use the self-service kiosks to print baggage tags. The airline also offers baggage handling services, including luggage storage, wrapping, and shipping. So, make sure to get all such information from the travel experts at the office and avail the required services. They also help you purchase additional baggage, as per the airline’s policy. 

Seating Options

The Seoul office staff of the airline dedicatedly assists you with seat selection and provides guidance on the best seating options for your needs. Malaysia Airlines offers a range of seating options to ensure that every passenger has a comfortable journey. You can choose from standard seats, bulkhead seats, or upgrade to premium seats with extra legroom and amenities. Explore the options and their charges so as to make the best choice. 

Food and Beverage Options

Malaysia Airlines offers a range of food and beverage options on board, including snacks, meals, and beverages. You can pre-order meals or purchase items from the in-flight menu using the airline’s mobile app or through in-flight purchases. So, the office team guides you for the same. 

Reservation for Unaccompanied Minor

Malaysia Airlines lets you reserve a flight for your minor child who needs to travel alone. It is beneficial to seek professional assistance from the Seoul office team so that you can get such a booking done without any hassle. Submit the relevant form and documents. The airline’s team takes care of your child at the airport, on the flight, and after the flight lands at the destination airport. 

Special Assistance Services by Malaysia Airlines Seoul Office

The Malaysia Airlines Seoul Office is committed to addressing your special assistance requests. These exclusive services are available for passengers with disabilities, medical conditions, or other special needs. You can seek all the information, submit the required form, and pay the charges, if applicable, at the time of booking your flight. The airline’s staff are trained to provide assistance to such passengers or senior citizens with boarding, deplaning, and navigating airport terminals.

Loyalty Program

The Malaysia Airlines Seoul Office guides you about registering for the airline’s loyalty program which rewards its loyal passengers. You can earn points for every flight you take and redeem them for flights, upgrades, and other perks. The airline’s loyalty program also offers exclusive benefits, such as priority check-in and boarding. Get all the details and enrol in the same if you keep flying with the airline on a frequent basis. 

Airport Lounge Access

You may contact the team at the Malaysia Airlines Seoul Office to ask about lounge access. They inform you about the eligibility criteria and the guest policy. So, you need to check whether the access to a specific lounge comes complimentary with your flight booking or you need to use a credit card or purchase a one-time pass. Spending time at a lounge is a good option if you want to unwind before your flight or need a quiet space to work or relax.

Contact information for Malaysia Airlines Baggage Services

Tel: 1800 102 7778

Inquiries about Baggage: https://www.malaysiaairlines.com/my/en/plan-your-trip/baggage/checked-baggage.html

Malaysia Airlines Baggage Allowance

Oversize baggage chargesOverweight baggage chargesChecked baggage
Excess baggage chargesCabin baggageView Delta Airlines Hand

Customer Service Contact Centre for Malaysia Airlines

Ticketing, reservations, flight cancellations, general inquiries, and Enrich miles are all handled.

Working hours: 24-hour Contact Center

Within Malaysia: 1 300 88 3000

Outside Malaysia:+603 7843 3000 (Long-distance costs apply.)

Fax:+603 8777 9615 (Malaysia)

For media inquiries, please contact media@malaysiaairlines.com.

Missing Luggage Office (MLO)/Lost & Found Items: +603 8776 3733/ +603 8776 3742 (Business Hrs: 07:00 – 23:00, Malaysia time GMT+8)

Government Sales Department

4th floor, West Wing,
Administration Building, Southern Support Zone,
Kuala Lumpur International Airport, 64000 Sepang

Malaysia Airlines Academy

2 Jalan SS7/13
Kelana Jaya
47301 Petaling Jaya
Selangor Darul Ehsan
Malaysia

Phone: +603 7863 7500

Fax:+603 7804 3144

Email: mktg_maa@malaysiaairlines.com

Plane / Aircraft Types Offered by Malaysia Airlines

Total fleet: 77

  • Airbus A330-300
  • Airbus A330-900neo
  • Airbus A350-900
  • Airbus A380-800
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737 MAX

Customer Care at Malaysia Airlines Seoul Office handles the following inquiries.

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

In conclusion, the Malaysia Airlines Seoul Office is committed to providing its passengers with a comfortable and hassle-free journey. Whether you need to go for a family vacation or it’s a business trip with office colleagues, the travel professionals have got you covered. So, if you are planning a trip with Malaysia Airlines, be sure to visit its Seoul city office for all your travel needs.

People may also ask!

You are suggested to take a quick look at the following questions that are most frequently asked by travelers regarding Malaysia Airlines.

Can I travel with an electronic ticket?

Yes, you can travel with an electronic ticket sent by email. However, you must confirm the same with the office team.

Are visa application services available at the Malaysia Airlines Seoul Office?

Yes! Get all the help for applying for a visa from travel representatives posted at the office.

Can I book a car?

Yes! Malaysia Airlines offers car rental services. Discuss your requirements with the Seoul office team and get a suitable vehicle reserved in advance.

Can I pre book special meals for my upcoming Malaysia Airlines Flight?

Surely! You can speak to travel executives at the Seoul office. They help you with exploring the menu options and pre ordering desired meals.

Can I upgrade the cabin class of my already booked flight?

Yes! Malaysia Airlines lets you edit or modify your flight reservation. You can upgrade to a new cabin class as per consultation with the travel executives at the Seoul office.

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