Malaysia Airlines Melbourne Office in Australia

Are you all set to make a booking with Malaysia Airlines and need to fly via Melbourne? You are recommended to visit the Malaysia Airlines Melbourne Office to seek consultation on availing all the major services made available by the airline. Whether you need to reserve a single ticket or it’s a group booking, make sure to share all your concerns and queries for complete guidance.

Malaysia Airlines Melbourne Office Address

15/80 Collins St, Melbourne VIC 3000, Australia

Malaysia Airlines Melbourne Airport Address

Melbourne International Airport
Melbourne Airport VIC 3045, Australia

Airport Contact Number : +61 3 9297 1600

Malaysia Airlines Melbourne Office Contact Numbers/Reservation Phone Number

Tel : +61 3 9279 9999
Email: customer@malaysiaairlines.com
Fax: +603 8777 9615

Working hours: 24 hours -Everyday

Map

Official website: https://www.malaysiaairlines.com/

Online Check-in: https://www.malaysiaairlines.com/hq/en/plan-your-trip/check-in.html

Check the status of your flight here: https://www.malaysiaairlines.com/hk/en/plan-your-trip/flight-schedule.html

All the Details of Malaysia Airlines Offices Globally.

Contact information for Malaysia Airlines Baggage Services

Tel: 1800 102 7778

Inquiries about Baggage: https://www.malaysiaairlines.com/my/en/travel-info/baggage.html

Services Provided by Malaysia Airlines Melbourne Office in Australia

The Melbourne office team helps you in case of the following services. 

Flight Booking 

Connect with travel representatives at the Melbourne office to avail flight reservation services. You can ask the team to look for the best flight schedules that go as per your requirements. You can also seek suggestions on adhering to the Malaysia Airlines baggage policy, availing the best offers, and getting the booking done within your budget. Whether it’s solo, group, or business travel, the team helps you in the best possible manner while quickly addressing all your concerns.

Flight Cancellation 

A sudden change in your travel plans may force you to cancel your flight booking. To know all the major information related to the same, you are advised to get in touch with travel executives at the Malaysia Airlines Melbourne Office. You may also ask about posting a refund request if it is applicable. The flight may also be rescheduled as per your requirements and discussion with the Melbourne office team.

Edit or Manage Booking

Once your booking is created with Malaysia Airlines, you may feel the need to make certain changes to it sometime later. Thus, you can contact the Melbourne office team as you may need to add a pet to your reservation, buy additional baggage if you need to carry more baggage than the allowed limit, change your cabin class or choose different seats, and so on. Make sure to consider the time limit till when you are allowed to make changes to your booking. This is so because you may not be allowed to edit the booking after a certain period of time.

Check-in Queries 

You may have concerns regarding the check-in formalities or related procedures. Make sure to gather all insights beforehand from the team at the Malaysia Airlines Melbourne Office. Information regarding ID proof, documents, certificates etc., to be shown at the check-in counter must be clear. You may also ask about marking web/online or kiosk check-in. 

Special Assistance Services by Malaysia Airlines Melbourne Office

The crew takes care of passengers with disabilities traveling on Malaysia Airlines flights. If you need any such services like a wheelchair, oxygen mask, hearing equipment etc., or someone with a disability is traveling with you, you can inform the airline in advance. Ensure that you obtain all the important details from travel specialists working at the office in Melbourne. This helps the airline’s team to keep all arrangements ready for you. You may also read about the same in detail on the website of Malaysia Airlines. 

Travel of Unaccompanied Minor

Many times, it happens that your minor child needs to travel alone. If you need to make such a booking with Malaysia Airlines, you can visit the Melbourne office in  Australia and meet travel executives to avail the related services. Share all the relevant details and your requirements with the team so that they can help you with a customized approach. You may need to fill out a specific form for such a reservation and certain certificates may also be required. It is also important to know the minimum age of a child set by the airline when they are allowed to travel alone. Once such a reservation is created and the airline is notified about the same, rest assured of hassle-free travel for your child, as they are taken care of by the airline’s crew at the airport and on the flight.

Travel with Infant 

Malaysia Airlines provides a comfortable air travel experience to passengers traveling with their infants. You can reach out to travel experts at the Melbourne office and share your requirements. They help you inform the airline in advance while making a reservation for you. The airline’s crew takes care of your particular needs, be it at the airport or on the flight.

Promotional Schemes

Passengers are often offered special plans or discounts that help them book flights on a budget. You are advised to speak to travel representatives at the Melbourne office about such schemes operated by Malaysia Airlines. This helps you enjoy perks and benefits on your future flight bookings and on purchases made through partner sites. Moreover, there may be some offers running on corporate bookings. So, if you are traveling with your official team on a corporate tour, you can avail such offers.

Car Rental 

You can contact the travel team at the Malaysia Airlines Melbourne Office in case you wish to avail car rental services. Booking a car in advance helps you leave for the defined location on time, right after you check out of the airport. 

Visa-related Services by Malaysia Airlines Melbourne Office

Travel experts at the Malaysia Airlines Melbourne Office also provide you with suitable assistance in case you need to apply for a visa. You can seek guidance on the application process and prepare the related documents that are necessary as part of the procedure.

Besides the services described above, you can also contact travel experts at the Melbourne office in case you need to register complaints regarding your previous flight. 

Malaysia Airlines Baggage Allowance

Oversize baggage charges	Overweight baggage charges	Checked baggage
Excess baggage charges	Cabin baggage	View Airlines Hand

Customer Service Contact Centre for Malaysia Airlines

Ticketing, reservations, flight cancellations, general inquiries, and Enrich miles are all handled.

Working hours: 24-hour Contact Center

Within Malaysia: 1 300 88 3000

Outside Malaysia:+603 7843 3000 (Long-distance costs apply.)

Fax:+603 8777 9615 (Malaysia)

For media inquiries, please contact media@malaysiaairlines.com.

Missing Luggage Office (MLO)/Lost & Found Items: +603 8776 3733/ +603 8776 3742 (Business Hrs: 07:00 – 23:00, Malaysia time GMT+8)

Government Sales Department

4th floor, West Wing,
Administration Building, Southern Support Zone,
Kuala Lumpur International Airport, 64000 Sepang

Malaysia Airlines Academy

2 Jalan SS7/13, Kelana Jaya
47301 Petaling Jaya,
Selangor Darul Ehsan
Malaysia

Phone: +603 7863 7500

Fax:+603 7804 3144

Email: mktg_maa@malaysiaairlines.com

Plane / Aircraft Types Offered by Malaysia Airlines

Total fleet: 77

• Airbus A330-300
• Airbus A330-900neo
• Airbus A350-900
• Airbus A380-800
• Boeing 737-700
• Boeing 737-800
• Boeing 737 MAX

Customer Care at Malaysia Airlines Melbourne Office handles the following inquiries.

Flight Ticket Booking	Ok to Board	Flight Ticket Cancellation
Airport Lounges	Visa Services	Baggage Allowance, Online Check-in
Airport Transfers	Meet and Greet	Duty-Free Allowance
Immigration Services	Business Class	In-Flight Meals
Missing Luggage	Airport Lounges	Flight/Visa Info
Miles	Economy Class	Delayed Flights
Airport Facilities	In-Flight Entertainment	Airport Wifi
Valet Parking	Visa on Arrival	Flight Wifi

Commonly Asked Questions:

Don’t forget to take a look at some of the frequently asked questions about Malaysia Airlines shared below. Stay informed and make your way to a great flight booking experience.