Malaysia Airlines Dhaka Office in Bangladesh

The Malaysia Airlines Dhaka Office offers a wide range of services related to single and group flight reservations. You can get any assistance from the friendly executives for taking note of the airline’s policies and regulations defined for passengers in all aspects.

You can enjoy a hassle-free experience with regard to booking inquiries, baggage assistance, special services, flight modification, rescheduling and more. Meeting the Dhaka executives helps you with a personalized experience, and it provides you with hidden details that are crucial for a comfortable air travel.

It is beneficial to meet the travel representatives in person at Dhaka to get details on the existing airline rules or aviation guidelines. This will help you stay informed and plan your business or leisure trip in a smooth manner. 

Malaysia Airlines Dhaka, Bangladesh Office Location

38 Jln Sultan Omar Ali Saifuddien,
Concord Modhumoti Plaza, 5th Floor, Plot: 11,
Road: 11, Block: G, Banani C/A Dhaka, 1213, Bangladesh

Malaysia Airlines Bangladesh Airport Address

Hazrat Shahjalal International Airport,
Dakshinkhan Rd, Dhaka 1229, Bangladesh

Airport Contact Number : +880 2-7911042

Malaysia Airlines Bangladesh Office Contact Numbers/Reservation Phone Number

Tel : 1800 102 7778
Email: customer@malaysiaairlines.com
Fax: +603 8777 9615

Working hours: 24 hours -Everyday

Map

Official website: https://www.malaysiaairlines.com/

Online Check-in: https://www.malaysiaairlines.com/hq/en/plan-your-trip/check-in.html

Check the status of your flight here: https://www.malaysiaairlines.com/hk/en/plan-your-trip/flight-schedule.html

Contact information for Malaysia Airlines Baggage Services

Tel: 1800 102 7778

Inquiries about Baggage: https://www.malaysiaairlines.com/my/en/travel-info/baggage.html

All the Information of Malaysia Airlines Offices throughout the world.

Services Offered by Malaysia Airlines Dhaka Office

Visit the Dhaka office to speak to the staff with respect to any of the following services. 

Booking-related Services

One of the primary services provided by the Malaysia Airlines Dhaka Office in Bangladesh is flight booking. You can request a travel representative to check flight schedules so that you can select the most convenient flight. Discuss your concerns regarding preferable timings, budget, type of booking, facilities, and services required on-board. This will enable the team to help you with custom solutions.

Manage Booking

You may feel the need to edit your booking later. So, you can contact the team at the Dhaka office for all the changes that you wish to make to your booking. You may have to reschedule your flight, add extra seats, upgrade the seats, choose a different boarding class, add baggage, or any other thing as per your particular requirements. Thus, the team at the Dhaka Office in Bangladesh will guide you accordingly that suits your preferences. 

Baggage Allowance 

If you have queries regarding the baggage allowance limit set by Malaysia Airlines, you can contact the team at the Dhaka office for all the relevant details. Passengers are required to bring check in bags and checked baggage as per the size and weight limits defined by the airline. The details are also available on its website. However, you may speak to a representative at the Dhaka office for personalized services and clear conversation. You are advised to abide by the limits and stay aware of all the important details, otherwise you can face problems at the end moment at the airport.

Malaysia Airlines Baggage Allowance

Oversize baggage charges	Overweight baggage charges	Checked baggage
Excess baggage charges	Cabin baggage	View Delta Airlines Hand

Check-in Services

You are recommended to take note of all the important details as part of the check in procedure defined by Malaysia Airlines. In fact, international travels involve much more details to be taken care of. Thus, travel experts at the Malaysia Airlines Dhaka Office may be contacted for the relevant assistance. You can ask about the necessary documents to be shown as part of your ID proof and the other formalities to be fulfilled. Once everything is found to be suitable, you will be allowed to go ahead with your boarding card. Also, make sure to keep your baggage in the limits defined by the airline so that you don’t face any issues at the end moment. However, the check-in desk agent will tell you to buy extra baggage on the spot if it is found to be exceeding the limit.

Apart from this, you may seek guidance from the Dhaka Office team if you have to mark web or online check-in or you need to go for a self check-in facility available at kiosks at the airport. 

Cancellation and Refund Services

Flight cancellation is another major service offered by the Dhaka office. If you suddenly need to change your travel plans, you can contact the team to get your current flight tickets canceled. You may want to postpone your schedule. So, the team at Dhaka Office will help you accordingly in choosing the next best flight. A refund request may also be posted as guided by the team if you had purchased a flight that was refundable.

Special Services 

Travel experts at the Malaysia Airlines Dhaka Office may be contacted in case you wish to request for special assistance services. Whether you’re at the airport, boarding your journey, or getting off the plane, you could want extra help due to certain disabilities. Therefore, you can ask for guidance regarding your needs, such as those for a wheelchair, medical equipment, special meals when traveling, etc. All such requests must be made in advance when you get your flight reservation done through an executive. They will also inform you about the related charges and the guidelines to be followed. You might also need some certificates. Once this is done, the Malaysia Airlines airline’s team will keep prepared with all the arrangements at the airport or on the flight wherever you need them.

Special Meals

You are advised to speak to the team at the Dhaka office in Bangladesh if you wish to have special meals on the flight. The same is noted by the Malaysia Airlines team and you are served with the mentioned food or snacks. Malaysia Airlines makes sure that passengers with different dietary requirements or allergies are served according to their needs. So, you are advised to make a timely request for the same.

Taking Musical Equipment On-board 

If you wish to carry your musical equipment like guitar, harmonium, violin etc., on your flight you must be aware of the related policies set by the airline. The travel team at the Malaysia Airlines Dhaka Office may be contacted to obtain the relevant information. They will tell you whether such items can be taken on board or you need to pack them in your checked baggage only. You can also seek assistance for posting requests for such items if required by the airline.

Travel with Pets 

If you would like to travel with your pet on your upcoming flight, you are advised to go through the pet policy of Malaysia Airlines in detail. You can consult an expert at Malaysia Airlines Dhaka Office to make a reservation for you. Travel with a pet factor can be mentioned in the same at that time. You need to know whether the airline allows pets to be taken on flights or they are taken in cargos only. Also, you must be aware of the details regarding what type of animals are allowed to be taken by the airline. You also need to keep all the documents and the health certificates of your pets ready. So, make sure to gather all such detailed information including the charges from the team.

Visa Services

The experts at Malaysia Airlines Dhaka Office are always delighted to help if you need to apply for a visa for your international travel. They will make you conversant with the requirements for your particular destination. You may have various queries about the visa application procedure. There could also be many more such aspects that you are not aware of. Therefore, rely on the travel professionals as they will address all your concerns in a suitable manner.

Customer Service Contact Centre for Malaysia Airlines

Ticketing, reservations, flight cancellations, general inquiries, and Enrich miles are all handled.

Working hours: 24-hour Contact Center

Within Malaysia: 1 300 88 3000

Outside Malaysia:+603 7843 3000 (Long-distance costs apply.)

Fax:+603 8777 9615 (Malaysia)

For media inquiries, please contact media@malaysiaairlines.com.

Missing Luggage Office (MLO)/Lost & Found Items: +603 8776 3733/ +603 8776 3742 (Business Hrs: 07:00 – 23:00, Malaysia time GMT+8)

Government Sales Department

4th floor, West Wing,
Administration Building, Southern Support Zone,
Kuala Lumpur International Airport, 64000 Sepang

Malaysia Airlines Academy

2 Jalan SS7/13
Kelana Jaya
47301 Petaling Jaya
Selangor Darul Ehsan
Malaysia

Phone: +603 7863 7500

Fax:+603 7804 3144

Email: mktg_maa@malaysiaairlines.com

Plane / Aircraft Types Offered by Malaysia Airlines

Total fleet: 77

• Airbus A330-300
• Airbus A330-900neo
• Airbus A350-900
• Airbus A380-800
• Boeing 737-700
• Boeing 737-800
• Boeing 737 MAX

Customer Care at Malaysia Airlines Dhaka Office handles the following inquiries.

Flight Ticket Booking	Ok to Board	Flight Ticket Cancellation
Airport Lounges	Visa Services	Baggage Allowance, Online Check-in
Airport Transfers	Meet and Greet	Duty-Free Allowance
Immigration Services	Business Class	In-Flight Meals
Missing Luggage	Airport Lounges	Flight/Visa Info
Miles	Economy Class	Delayed Flights
Airport Facilities	In-Flight Entertainment	Airport Wifi
Valet Parking	Visa on Arrival	Flight Wifi

FAQ’s:

Take a look at some FAQs on Malaysia Airlines Dhaka Office to stay fully informed and make the best travel decision.