Etihad Airways Abu Dhabi Office in UAE

Etihad Airways Abu Dhabi Office aims to assist travelers with seamless travel planning. No matter whether you are heading on a leisure journey or a business trip, the congenial staff takes care of all your requirements. You can seek assistance on modifying your reservation, cancelling and posting refund requests, availing special assistance services, and much more.  

Etihad Airways Abu Dhabi Office Address & Contact Details

Ahmed Jumaa Al Za-aabee Building – Al Sharqi Street – opposite Madinat Zayed Shopping Centre – Al Danah – Zone 1 – Abu Dhabi – United Arab Emirates

Phone Number: +971 (0)2 511 0000 / 1 (877) 690-0767

Working Hours: 8am-5pm Mon to Fri

Email: delreservations@etihad.ae

Official Website: https://www.etihad.com/en-in/

Map:

Etihad Airways Abu Dhabi Airport Office Contact Details

Zayed International Airport – Al Matar – Abu Dhabi – United Arab Emirates

Contact Number: +97125110000

Types of Planes Offered by Etihad Airways Abu Dhabi Office in UAE

Etihad Airways operates a fleet of both narrow-body and wide-body aircraft from four aircraft families: Airbus A320, Airbus A350, Airbus A380, and Boeing 777 and Boeing 7871. Etihad Airways has the following types of planes in its fleet:

1. Airbus A320-200: It is a single-aisle jet which is capable of carrying up to 196 travellers at a time and has a range of up to 6,500 km. Etihad owns 14 of these planes. 

2. Airbus A321-200: It is an expanded version of A320, with a capacity of holding up to 196 passengers and a range of up to 5,600 km. Etihad has 9 of these planes. 

3. Airbus A350-1000: It is a wide-body jet, which can carry up to 371 travellers in one go and has a range of up to 16,100 km. Etihad Airways has five of these planes. 

4. Airbus A380-800: The world’s largest passenger aircraft, with a capacity of up to 498 passengers and a range of up to 15,200 km. Etihad Airways has four of these planes, all of which feature luxurious amenities such as private suites, spas, and lounges.

5. Boeing 777-300ER: It is a long-haul, wide-body jet, which has a capacity of carrying up to 402 passengers and has a range of up to 13,650 km. These planes are used for high-demand routes, specifically. Etihad Airways has eight of these planes. 

6. Boeing 787-9: This one is a medium-range jet that can carry up to 299 passengers and has a range of up to 14,140 km. Etihad Airways has thirty of these planes. 

7. Boeing 787-10: Etihad Airways has nine of these planes, with an average age of three years. These planes are part of an order for 30 Dreamliners that Etihad Airways placed in 2013.

Get information of all Etihad Airways Offices around the globe.

Services Offered by Etihad Airways Abu Dhabi Office 

Take a look at some of the services offered by the Etihad Airways Abu Dhabi Office so as to make the most of your flight. 

Flight Reservations

This is one of the major services provided by the office. You can speak to the travel professionals and seek information about the best flights available as per your preferred schedule. This makes it easy for you to find the perfect flight. There are several options available for seating. The staff uses a custom strategy to address your specific concerns. Even if you wish to fly in business class or have a group reservation with Etihad Airways Abu Dhabi, they will make you aware of all the requirements to be fulfilled including filling up relevant forms and presenting the necessary documents. 

Baggage-related Policies 

You must follow the baggage allowance limit that your airline has defined for both checked and cabin baggage. If you need to carry excess baggage or some item as a carry-on, feel free to ask the Cusco office team of Etihad Airways Abu Dhabi for all the information you need. They will guide you on maintaining the size and weight limits as per the protocol. You may need to carry excess baggage or some item as a carry-on. The same may be added to your reservation, as per the airline’s policies. 

Apart from this, you may also need to take your laptop, gadget, speakers, musical equipment etc. The team will inform you whether such items are allowed to be taken as carry-ons on the flight or they must be packed in your checked baggage. 

Check-ins 

If you have any questions about check-in procedures or rules set by Etihad Airways Abu Dhabi, you can speak to the travel specialists at the office to get all the information you need. The ID proof, documents etc., must be shown at the check-in counter. However, you are still advised to get complete details from the staff especially in case of an international flight. Staying informed will help you adhere to the airline’s policies and avoid last-minute issues at the airport. For example, if your baggage exceeds the limits set by the airline, you may have to buy it on-the-spot at the check-in counter or the desk team will guide you with relevant steps. Thus, it may be time-consuming. Make sure to stay updated with all the necessary details for a smooth check-in experience at the airport. You may also ask the team about marking a web or online check-in.

Cancellation of Bookings 

The Etihad Airways Abu Dhabi office team will assist you with the necessary process if you need to cancel your flight due to an emergency. If your flight qualifies, you can make a refund request. You may confirm from the team if the reimbursement is given to you in the form of points, credits, or coupons for future bookings. You may need to book another flight at this point of time. Seek all the necessary support from the team.

Manage Bookings 

If you need to manage or edit your existing flight reservation with Etihad Airways Abu Dhabi, get all the necessary help from travel representatives at the Etihad Airways Abu Dhabi Office. You may need to add extra seats, upgrade the seats, add additional baggage, or. The team can efficiently help you through a smooth process. 

Travel of Unaccompanied Minors

Etihad Airways Abu Dhabi allows travel of unaccompanied minor children. If you need to make a reservation for your minor child, contact the staff at the Etihad Airways Abu Dhabi Office for specific arrangements. You can get details about the minimum age defined by the airline for a child to fly alone on its flights. At the same time, you may need to submit essential documents and fulfil other formalities to make such a flight reservation for your child. 

Special Assistance Services 

Services for travelers with special needs are also provided by Etihad Airways Abu Dhabi. You can ask the team about such services if a person with a disability is traveling with you. Requests for special assistance services at the airport or on the flight may be posted while making your reservation. It is essential that you communicate all of your needs in advance so that the airline’s team can make all the relevant arrangements beforehand like you may need a wheelchair or certain medical equipment onboard. Even if a senior citizen from your family is traveling alone, you can request assistance for them.

Frequently Asked Questions By Travellers!