Etihad Airways Jakarta Office in Indonesia

Do you wish to book a flight with Etihad Airways that will depart from Jakarta? If yes, you are recommended to avail all the significant services provided by the Etihad Airways Jakarta office for the convenience of passengers.

No wonder whether you’re heading for a business event or it is a long pending family vacation, the travel specialists engaged at the office consider all your concerns and offer you the best advice related to booking a suitable flight. Not only this, you may also use other important services offered by the Etihad Airways airlines so as to help passengers elevate their overall travel experience.

Etihad Airways Jakarta Office Address

Summitmas 2, 12th Floor, JL Jend Sudirman Kav 61-62, Post Code 12190, Jakarta, Indonesia, Jakarta, Indonesia

Contact Number: 1 (877) 690-0767

Email: dutymediaofficer@etihad.ae

Working Hours: Everyday- 24 Hrs

Etihad Airways Jakarta Airport Office Address

Airport Name: Soekarno–Hatta International Airport

Airport Address: Pajang, Tangerang City, Banten, Indonesia

Map:

Etihad Airways Head Office Address & Contact Details

Etihad Airways, New Airport Road Khalifa City A, PO Box 35566 Abu Dhabi, United Arab Emirates

Contact Number: +971 25 11 0000, +971 25 99 0000, +971 600 555 666 (24×7)

Email: info@etihad.ae

Official Website: https://www.etihad.com

Get information of all Etihad Airways Offices around the globe.

Services Offered by the Etihad Airways Office in Jakarta

Go through the major services described below in detail. 

Flight Booking

If you need to travel with Etihad Airways, you can contact professionals at the Etihad Airways Jakarta office for flight booking services. They share different flight schedules operated by the airline around your preferred dates. Therefore, you can choose the best flight that goes well with your requirements. 

Flight Cancellation

You may contact the Jakarta team if you want to cancel your upcoming flight with Etihad Airways. You can share all the concerns and raise the queries related to cancellation and the refund request, if it is allowed as per the airline’s policy.

Edit or Manage Booking

If you need to make some changes to your booking, the travel experts engaged at the Etihad Airways Jakarta office, Indonesia are here to provide you with consultation. A number of options are provided by the airline that you can use while editing your booking like rescheduling your flight, adding a different cabin class, adding more seats, purchasing additional baggage, requesting special services, and more. 

Airport Check-in Information 

Take note of the check-in related information like the terminal your flight is scheduled to depart from, the check-in counter number for your flight, ID proof, documents and certificates to be carried, baggage restrictions to be followed, and so on. This helps you stay familiar with all the information beforehand so that you don’t encounter any complications at the last minute, during your check-in for an Etihad Airways flight at the Jakarta airport. 

Baggage-related Services 

Confirm the baggage policy from the team as you must carry your hand luggage and checked bags in line with the size and weight limitations defined by Etihad Airways. The office representatives in Jakarta also help you with filing claims or complaints regarding lost or damaged baggage. You can also share your feedback if you had an unfavorable experience during your last flight with Etihad Airways. 

Corporate Offers 

If you wish to avail corporate schemes or related offers run by the airline, you can speak to professionals at the Etihad Airways Office in Jakarta. Such exclusive schemes are beneficial for corporate teams as they keep flying frequently for official purposes. 

Car Rentals

If you wish to avail car rental facilities, you can contact professionals at the office in Jakarta. Etihad Airways lets its passengers book a vehicle in advance so that they find it ready after the checkout at their destination airport. In this way, you can head towards your location on time without any delay after the landing of your flight. 

Special Assistance Services at Etihad Airways Jakarta Office

You can use special assistance services offered by Etihad Airways at the Jakarta office. Let the team at the office understand your concerns and suggest you with the best line of action. You may post a request for a wheelchair or other medical equipment that may be useful for you at the airport or on the flight itself. It is advised to inform the airline in advance so that they make all the arrangements ready for you when you need to board your flight.

Lounge Access 

You can access various lounges as an Etihad Airways flight passenger. Speak to the Jakarta team at the office for assistance regarding the access policy set by the relevant lounge. There is a certain eligibility criteria that you need to follow. You may also wish to invite guests to the lounge as per the airline’s guest policy. Gather all the information for an amazing experience at the airport. 

Travel with Pets and Service Animals

Seek all the information from the professionals about traveling with pets or a service animal on an Etihad Airways flight. They make you aware of the relevant guidelines set by the airline, which may include the type of pets allowed, the size and weight allowed for the pet carrier, and so on. They may suggest you post an advance request for the same when your flight reservation is created.

Should you have any other queries or issues, get in touch with the office experts.