Etihad Airways Doha Office in Qatar

Travel experts at the Etihad Airways Doha Office in Qatar are committed to providing customers with exceptional services. A flight requires careful planning, as you need to avail a lot of services and follow protocols established by airlines. Even last-minute problems can pose hurdles on your way and affect your travel experience.  

You can stay relaxed knowing that the team at the Chicago office will take care of all your queries regarding bookings, luggage, special services, in-flight amenities, and much more. Stay assured of a comfortable journey with Etihad Airways.

Office Location of Etihad Airways Doha Office

7GF8+QP6, Doha, Qatar

Contact Information of Etihad Airways Doha Office

Website: www.etihad.com

Email: dutymediaofficer@etihad.ae

Working Hours: Monday through Friday, 09:00 – 17:00 (local time)

Contact Number: +971 2 617 7754

Contact Information of Airport, Doha

Map

Information of all Etihad Airways Offices throughout the world.

Types of Planes Operated by Etihad Airways

Etihad Airways operates a fleet of both narrow-body and wide-body aircraft from four aircraft families: Airbus A320, Airbus A350, Airbus A380, and Boeing 777 and Boeing 7871. Etihad Airways has the following types of planes in its fleet:

1. Airbus A320-200: It is a single-aisle jet which is capable of carrying up to 196 travellers at a time and has a range of up to 6,500 km. Etihad owns 14 of these planes. 

2. Airbus A321-200: It is an expanded version of A320, with a capacity of holding up to 196 passengers and a range of up to 5,600 km. Etihad has 9 of these planes. 

3. Airbus A350-1000: It is a wide-body jet, which can carry up to 371 travellers in one go and has a range of up to 16,100 km. Etihad Airways has five of these planes. 

4. Airbus A380-800: The world’s largest passenger aircraft, with a capacity of up to 498 passengers and a range of up to 15,200 km. Etihad Airways has four of these planes, all of which feature luxurious amenities such as private suites, spas, and lounges.

5. Boeing 777-300ER: It is a long-haul, wide-body jet, which has a capacity of carrying up to 402 passengers and has a range of up to 13,650 km. These planes are used for high-demand routes, specifically. Etihad Airways has eight of these planes. 

6. Boeing 787-9: This one is a medium-range jet that can carry up to 299 passengers and has a range of up to 14,140 km. Etihad Airways has thirty of these planes. 

7. Boeing 787-10: Etihad Airways has nine of these planes, with an average age of three years. These planes are part of an order for 30 Dreamliners that Etihad Airways placed in 2013.

Services Provided by Etihad Airways Doha Office in Qatar

Take a thorough look at some of the services offered by this office that is operated as an integral part of Etihad Airways.

Booking a Flight

You can speak to travel representatives at the office to make a new reservation or to get assistance with an existing reservation for an Etihad Airways flight. You may seek all the information regarding the best flight schedule that suits your requirements. The team will inform you about all the documents or any other paperwork required for the same. 

Modify Booking

If you would like to modify your reservation, please contact the travel team. You may have questions about seat upgrades or need to make other changes to your reservation like getting another boarding class, selecting a different seat arrangement, adding extra luggage etc., which are duly addressed by the team working for Etihad Airways. 

Cancel a Booking

You have the option to cancel your flight if an urgent situation arises. Contact the team at the Etihad Airways Doha Office in Qatar to get it done simply and receive the refund, if applicable. You may have to book another flight to the same destination. So, the team can assist you accordingly.  

Baggage-related Services by Etihad Airways Doha Office

It is advised that you get all the information regarding the airline’s baggage allowance limit. If you’re having problems comprehending the restrictions of baggage, travel specialists can easily answer your inquiries. Make sure to take note the size and weight limits defined for check-in and checked baggage. At the same time, it’s important to know whether musical equipment, an electronic device, a laptop, or any other such item can be taken as a carry-on on the flight or you need to pack it in your checked baggage. Considering all the relevant aspects, you may have to buy extra baggage. The team at the Doha Office will advise you on adding the same to your reservation in advance.

Check-in Procedures 

If you have any issues or concerns regarding the airport check-in procedure, you can discuss the same with travel staff at the Etihad Airways Doha Office in Qatar. It is important to go to the check-in counter prepared with the necessary documents or certifications, as per your booking or requests for special services. Besides, your baggage must fit within the specified dimensions. If this is not the case, you might have to purchase it at the airport. You receive the boarding card to proceed to the boarding gate once all requirements have been completed. You are advised to follow all the baggage allowance rules and make all the arrangements beforehand so that you don’t have to wait at the check in counter for long due to the baggage issues.

Special Assistance Services by Etihad Airways Doha Office

Etihad Airways offers relevant services for senior citizens and travelers with disabilities. You can connect with the team to post a request for this service on a flight by Etihad Airways. Whether you require medical attention on an aircraft or a wheelchair at an airport, you must gather all the necessary information before submitting a request. Please be aware that timely notification to the airline is required in order to enable their staff to promptly make the required arrangements.

Traveling with Infants

If you need to take your infant on a flight by Etihad Airways, you don’t need to worry. The crew on board stays focused and offers you complete assistance. However, you need to inform the airline in advance. Get assistance from the staff at the airline’s city office as they will inform you whether such factors need to be mentioned at the time of making your flight booking or you need to post a separate request for the same. 

Travel of Unaccompanied Minors 

The Doha office staff provides you with all the information you need to reserve a ticket for your minor child if they are flying alone on an Etihad Airways flight. The crew on an Etihad Airways flight is well-trained and stay vigilant on handling matters related to travel of unaccompanied minors on flights. Your child can easily be assisted by the staff at the airport and when they are about to board the aircraft. You can therefore rest assured that your child will have a convenient flying experience. All you need to do is gather complete details from the staff at the office for preparing the necessary documents in line with the airline’s policies. 

Frequently Asked Questions:

You are recommended to go through the following queries that are usually raised by travelers regarding Etihad Airways.