Air Serbia Vienna Office in Austria

The Air Serbia Vienna Office serves as a major point of contact for passengers who choose to fly via this city. If you are looking for contemporary flight booking and other major services, plan a visit to the office and get in touch with travel professionals. Whether you are a solo traveler or you need to make a group booking for a much-awaited journey, the team is here to assist you with everything associated with your travel plans. 

Even if you need to visit for an official purpose and are looking for some corporate offers, get friendly guidance from the team.

Air Serbia Vienna Office Address

 Vienna International Airport, Terminal I, Check-in 166-194

Official website: https://www.airserbia.com/

Online Check-in: https://www.airserbia.com/en/information/pre-flight/check-in/online-check-in

Flight Status, Check Here: https://www.airserbia.com/en/information/flights

All the Information of Air Serbia Offices globally.

Air Serbia Vienna Airport Address

Vienna International Airport
1300 Schwechat, Austria

Airport Contact Number : +43 1 70070

Map:

Air Serbia Vienna Office Contact Numbers/Reservation Phone Number

Tel : 00 381 11 3112123
Email: guest.support@airserbia.com

Working hours: Every day – 06:00 – 23:00

Contact information for Air Serbia Baggage Services

Tel: 1800 102 7778

Inquiries about Baggage: https://www.airserbia.com/en/information/baggage
Baggage Lost and Found: https://www.airserbia.com/en/info-and-help/support/irregularities-with-baggage/delayed-or-lost-baggage

Customer service at Air Serbia

Working hours: 7 days a week

From Serbia: (All Serbian networks are free to make the call.) Phone number: 0800 111 528

From the US: + 1 (718) 7258642

*The call will be charged in accordance with the network’s pricing.

Toll-free number in the United States for guests seeking special help + 1 (888) 3909847

Other nations calling: +381 11 311 21 23

*The call will be charged according to the network’s pricing.

Services Offered by Air Serbia Vienna Office in Austria

Take a look at some of the major services offered by the Vienna office of Air Serbia. 

Flight Booking

If you need to book a flight with Air Serbia, you can contact the travel experts engaged at the office. You can enquire about the necessary details, including mode of payment, guidelines issued by the airline, redeeming vouchers, earning miles, accessing lounge, availing special assistance, taking a pet on the flight, and much more. 

Flight Cancellation or Modification 

You may encounter certain circumstances due to which you need to cancel your flight. Don’t worry, the professionals engaged at the Air Serbia Vienna Office can help you with the same. You can enquire about getting the refund or re-booking your flight, as suitable. Even if you need to make any changes to your already reserved flight like you have to add extra seats, upgrade the cabin class, buy additional baggage, request special meals onboard etc., the team guides you for the same.

Add Extra Baggage

You need to adhere to the baggage allowance including weight, size, or dimension limits set by Air Serbia, whether it’s about your carry-on or your checked baggage. If you believe the weight of your checked baggage will exceed the given limit, you need to purchase extra baggage. Thus, you can speak to the team and get it done in advance. 

Report Loss of Baggage

The team at the Vienna office of Air Serbia provides you with consultation on taking a course of action in case your baggage is lost. They advise you about filling out the relevant form so that the airline’s team could work on finding the lost baggage or you could get a claim.

Check-in Information 

Should you need any check-in related information, the Vienna office team shares all the necessary details with you like documents, certificates, and ID proof to be carried, and so on. You must take note of everything so as to avoid any complications at the time of your check-in for a Air Serbia flight. 

Special Assistance Services of Air Serbia Vienna Office

Air Serbia offers various special assistance services for the comfort of all types of travelers. So, if you’re suffering from a disability or someone with such a problem is traveling with you, you can notify the airline in advance to arrange a wheelchair or any other medical equipment that may be required at the airport or on the flight. Seek assistance from the team at the Air Serbia Vienna Office to get all such notes added to your reservation or get the relevant forms submitted on time.

Flight Booking for Unaccompanied Minor

You can seek consultation from the team at the Air Serbia Vienna Office if you would like to get a flight reserved for your minor child who will travel alone. The team guides you appropriately as per your requirements. They also familiarize you with the related rules like what should be the minimum age of the child to travel alone, what forms or certificates need to be submitted, and so on.  

Lounge Access

If you wish to access the lounge at your airport, you can enquire about the same from the travel representatives posted at the Air Serbia Vienna Office. You must be aware of the lounge’s access policy and also the guest policy, if you plan to invite a guest. Make sure to read through the terms and conditions defined for the chosen lounge. 

Car Rental

It becomes difficult to take a vehicle quickly right after you check out of the airport and rush to your location wherever you need to visit. Thus, it’s beneficial to avail the car rental services and book a vehicle in advance. Speak to the team engaged at the Air Serbia Vienna Office and explore vehicle options along with their prices. 

Visa Application

The travel specialists posted at the Air Serbia Vienna Office can help you in applying for a visa. You can obtain information about the forms to be submitted, the documents or proofs to be presented, and other necessary requirements. The team makes you aware of all the integral aspects so that you can proceed ahead with your international travel in a smooth manner.

Air Serbia Baggage Allowance

Oversize baggage charges	Overweight baggage charges	Checked baggage
Excess baggage charges	Cabin baggage	View Airlines Hand

Plane / Aircraft Types Offered by Air Serbia

Total fleet: 21

ATR 42/72

• ATR 72

Airbus A319

• Airbus A319-100

Airbus A320

• Airbus A320-200

Airbus A330

• Airbus A330-200

Boeing 737

• Boeing 737-300

Customer Care at Air Serbia Vienna Office handles the following inquiries.

Flight Ticket Booking	Ok to Board	Flight Ticket Cancellation
Airport Lounges	Visa Services	Baggage Allowance, Online Check-in
Airport Transfers	Meet and Greet	Duty-Free Allowance
Immigration Services	Business Class	In-Flight Meals
Missing Luggage	Airport Lounges	Flight/Visa Info
Miles	Economy Class	Delayed Flights
Airport Facilities	In-Flight Entertainment	Airport Wifi
Valet Parking	Visa on Arrival	Flight Wifi

Related FAQ’s:

Answering the most commonly raised queries by travelers regarding the Air Serbia Vienna Office.