Air Serbia Beijing Office in China

  •    Air Serbia Beijing Office in China
  •    00 381 11 3112123
  •    Every day - 06:00 - 23:00
  •    www.airserbia.com
  •    guest.support@airserbia.com

A team of committed travel industry professionals is engaged at the Air Serbia Beijing Office to provide you with customized solutions pertaining to your queries. You can get in touch with them, be it about your flight reservation for a general or corporate travel, flight cancellation, baggage purchase, special assistance, travel with pets, travel with musical equipment, or any other concerns you may have for making the best use of the services offered by the airline.

Air Serbia Beijing Office Address

 CITS, Air Serbia China GSA, Room 2013, No.26, Jian Guo Men Wai Avenue Beijing, P.R China

Official website: https://www.airserbia.com/

Online Check-inhttps://www.airserbia.com/en/information/pre-flight/check-in/online-check-in

Flight Status, Check Herehttps://www.airserbia.com/en/information/flights

All the Air Serbia Offices information around the globe.

Air Serbia Beijing Airport Address & Contact Number

Beijing Capital International Airport
Shunyi District, Beijing, China

Airport Contact Number : +86 10 96158

Map:

Air Serbia Beijing Office Contact Numbers/Reservation Phone Number

Tel : 00 381 11 3112123
Email: guest.support@airserbia.com

Working hours
Every day – 06:00 – 23:00

Contact information for Air Serbia Baggage Services

Tel: 1800 102 7778

Inquiries about Baggage: https://www.airserbia.com/en/information/baggage
Baggage Lost and Foundhttps://www.airserbia.com/en/information/baggage/irregularities-with-baggage/delayed-or-lost-baggage

Customer service at Air Serbia

Working hours: 7 days a week

From Serbia: (All Serbian networks are free to make the call.) Phone number: 0800 111 528

From the US: + 1 (718) 7258642

*The call will be charged in accordance with the network’s pricing.

Toll-free number in the United States for guests seeking special help + 1 (888) 3909847

Other nations calling: +381 11 311 21 23

*The call will be charged according to the network’s pricing.

Air Serbia Baggage Allowance

Oversize baggage chargesOverweight baggage chargesChecked baggage
Excess baggage chargesCabin baggageView Airlines Hand

Plane / Aircraft Types Offered by Air Serbia Beijing Office

Total fleet: 21

ATR 42/72

  • ATR 72

Airbus A319

  • Airbus A319-100

Airbus A320

  • Airbus A320-200

Airbus A330

  • Airbus A330-200

Boeing 737

  • Boeing 737-300

Customer Care at Air Serbia Beijing Office handles the following inquiries.

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Services Provided by Air Serbia Beijing Office, China 

You are advised to reach out to travel executives at the office to get assistance in case of flight bookings and availing special services offered by the airline. 

Some of the major services provided by the office are described below. 

Reservation

This is the topmost concern for travelers. If you want to book a flight with Air Serbia, you can ask the staff for advice. You might have questions about bookings for groups, corporates, or general travel that you are scheduling for the first time. You can also inquire about the flights that are available and the payment method that will be used to process the transaction. Also, you can get advice on any previous reservations you may have made in the past and are currently having issues with.

Manage Booking

Travel experts can advise you on how to go about changing your flight schedule as per your preferences. It might be necessary for you to upgrade your seats, buy additional luggage, select a different boarding class, etc. Consider the team’s advice and move forward appropriately. The Air Serbia website also offers you this option. You can confirm from the  Beijing team about using this online option anytime later.

Cancelling Flight and Requesting Refund

It is advised to speak to a representative at the Air Serbia  Office in Beijing for the appropriate procedure and other crucial information in detail if you need to cancel your reservation due to some unexpected circumstances. You can also ask for help making a refund request and receiving your money back if one is applicable to your ticket. You can check the refund status online or by following the team’s instructions if the request has been made. The refund can also be provided in the form of vouchers, coupons, or points that could be used in bookings later.

Lost or Damaged Baggage

You may also ask the team at the Air Serbia Beijing Office about the relevant actions to be taken if you find your baggage in a damaged state after arriving at the airport. You may also find that your baggage is lost. When you approach the team at the office for flight booking, get all such information in advance so that you can take possible steps if you face such situations later. 

Check-in

You must be aware of the check-in procedures and can contact the Beijing team at the office for the same. You have to be prepared with all the necessary paperwork or any additional things that may be needed. Make sure to comply with the baggage limit set by Air Serbia because if you face any such issues, the official at the check-in desk will ask you to buy extra baggage. You must complete all the formalities and obtain a boarding pass. If you want to check in online via Air Serbia’ website, you can also get the appropriate advice from the travel executives at the office.

Flight Status

If you wish to know the status of an Air Serbia flight, as there may be delays or cancellations expected, you may seek assistance from the team. Thus, you can go ahead with taking the next step.

Special Assistance Services

When it comes to offering special assistance services, Air Serbia makes sure that customers do not face any hassle. You can seek advice from the travel executives at the Air Serbia Beijing Office on how to book these services. So, whether you wish to avail of wheelchair services, or you need a portable oxygen concentrator or battery-powered mobility aid, you may post a request in advance. 

You may also be traveling with someone who is visually challenged or has some other disability, there is a requirement for an assistive device, or you need someone to accompany you to the gate at the airport, you can seek the benefit of it all. Make sure to inform the airline’s team in advance so as to enable them to make timely arrangements. 

Travel of Unaccompanied Minors

Air Serbia allows the travel of unaccompanied minors who have to fly alone without any elders. You need to gather all the details from the Beijing team, whether this is allowed only on domestic flights or on international flights also. You may also confirm the minimum age required for a child to travel alone and other related conditions, so as to avoid any hurdles at the end moment.

Travel with Pets

You are allowed to travel with your pets on Air Serbia. You must gather information on whether you can take domestic dogs, domestic cats, small household birds, and small domestic rabbits. There will also be some terms and conditions. You may confirm the relevant information from the Beijing team and seek guidance on adding travel with pets to your reservation beforehand. 

If you wish to travel with your trained service animal on an Air Serbia flight then also make sure to collect all the information in detail. Adherer to the related guidelines of the airline. 

All in all, you must be conversant with the complete pet policy of the airline, the charges, and guidelines for using the relevant pet carriers.

Queries Related to Air Serbia Beijing Office in China

What terminal is Air Serbia at Beijing Capital International Airportt?

Air Serbia flights are operated through Terminal 2 Of Beijing Capital International Airport.

What is the contact number of the Air Serbia Beijing office?

The Air Serbia Beijing office can be contacted at 00 381 11 3112123.

Where is the Air Serbia Beijing office located?

The address of the Air Serbia Beijing office is CITS, Air Serbia China GSA, Room 2013, No.26, Jian Guo Men Wai Avenue Beijing, P.R China.

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