Air Serbia Brussels Office in Belgium

  •    Brussels Airport, po11, 1930 Zaventem
  •    00 381 11 3112123
  •    Every day - 06:00 - 23:00
  •    www.airserbia.com
  •    guest.support@airserbia.com

The Air Serbia Brussels Office serves as a major point of contact between the airline and its customers. Should you require any assistance regarding your flight booking with Air Serbia, you’re most welcome to visit the office and meet the team in person for the best guidance. 

No matter whether you are heading on a holiday with your friends or family or you are traveling for business purposes, you can inquire about the related services offered by the airline. Even if you have queries regarding the promotional offers or discounts run by the airline for flight bookings or other services, you may speak to the travel representative at the Brussels office for the same.

Air Serbia Brussels Office Address

 Brussels Airport, po11, 1930 Zaventem

Official website: https://www.airserbia.com/

Online Check-inhttps://www.airserbia.com/en/information/pre-flight/check-in/online-check-in

Flight Status, Check Herehttps://www.airserbia.com/en/information/flights

All the Air Serbia Airline Offices information around the globe.

Air Serbia Brussels Airport Address

Brussels International Airport,
Leopoldlaan, 1930 Zaventem, Belgium

Map:

Air Serbia Brussels Office Contact Numbers/Reservation Phone Number

Tel : 00 381 11 3112123
Email: guest.support@airserbia.com

Working hours
Every day – 06:00 – 23:00

Contact information for Air Serbia Baggage Services

Tel: 1800 102 7778

Inquiries about Baggagehttps://www.airserbia.com/en/information/baggage
Baggage Lost and Foundhttps://www.airserbia.com/en/information/baggage/irregularities-with-baggage/delayed-or-lost-baggage

Customer service at Air Serbia

Working hours: 7 days a week

From Serbia: (All Serbian networks are free to make the call.) Phone number: 0800 111 528

From the US: + 1 (718) 7258642

*The call will be charged in accordance with the network’s pricing.

Toll-free number in the United States for guests seeking special help + 1 (888) 3909847

Other nations calling: +381 11 311 21 23

*The call will be charged according to the network’s pricing.

Air Serbia Baggage Allowance

Baggage allowance is one of the most important factors to be taken care of in case of flight bookings. You are required to comply with the size and weight restrictions defined by Air Serbia for taking carry-on bags and checked baggage on flights. When you approach the team at the Air Serbia office in Brussels, Belgium for a flight booking, they will share all the complete details with you. You can ask about the charge applicable for buying extra baggage if you need to carry the baggage more than the defined limit. It’s beneficial to take note of such matters in advance. Extra baggage must be bought at the time you get your reservation made by an expert at the office. If your baggage is found to be exceeding the limit and you have not purchased extra baggage, you will have to face a delay at the check in counter at the airport. 

Oversize baggage chargesOverweight baggage chargesChecked baggage
Excess baggage chargesCabin baggageView Airlines Hand

Plane / Aircraft Types Offered by Air Serbia Brussels Office

Total fleet: 21

ATR 42/72

  • ATR 72

Airbus A319

  • Airbus A319-100

Airbus A320

  • Airbus A320-200

Airbus A330

  • Airbus A330-200

Boeing 737

  • Boeing 737-300

Customer Care at Air Serbia Brussels Office handles the following inquiries.

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Services Provided by Air Serbia Brussels Office, Belgium 

Take a look at the services offered by friendly travel experts at the Brussels Office of Air Serbia. 

Flight Booking 

You can contact the Brussels team at the office for any queries related to flight bookings. Whether you wish to reserve a single ticket or it is a group booking for your corporate team, the professionals will assist you with all the relevant guidance. You may have several queries in the course of booking which may relate to payments or cancellations or availing some other services on the flight. You can raise your concerns before the team representing Air Serbia at your local office and get all your concerns addressed appropriately.

Edit or Manage Booking 

Once you get your flight reservation done, you may realize after some days that there are some changes to be made due to change of plans. Hence make sure to speak to the team at Air Serbia Brussels office, and they will tell you whether you can make the desired change or not. You may have to reschedule your flight, upgrade your seats, choose a different boarding class, add a special service request, add additional baggage etc. All such matters may be discussed for the desired course of action. 

Cancel Booking 

You may need to cancel your booking due to sudden change in plans or an unexpected emergency. So, you can visit the office to seek assistance from the team at the Air Serbia Brussels office. You can also inquire about booking a flight for some other date. If the ticket is refundable, you may also post a refund request for the canceled booking. The team will guide you about tracking the status of the refund which may be offered in the form of amount, points, or vouchers. 

Corporate Discounts 

If you are flying with your business team, you may inquire about the promotional schemes or offers that are currently active and being run by the airline for corporates. The Brussels team will explain to you all the details, the process to register for the same, and the validity of the plan. Therefore, you can make group bookings for your corporate team on a special discount offered by Air Serbia.

Check-in-related Queries 

Queries related to your check-in may be raised before the team at the Air Serbia Brussels office. It could be related to the documents required to be shown at the check-in counter and so on. To be specific, you need to be more cautious if it is your flight to an international destination. Make sure to collect all details, comply with the rules, and follow the related restrictions so as to avoid any obstruction in your flight journey. You must also pay special attention to abiding by the baggage allowance limit. Otherwise, last-minute hassles may create complex issues, and you will have to face unnecessary delays. Besides, please be mindful that you may also need to fulfill certain formalities at your destination airport. 

Travel of Senior Citizens 

If you need to book a flight for a senior member of your family who is traveling alone or they may be traveling with you, you may avail special services offered by Air Serbia for them. The team at the Brussels office will provide you with all the necessary details and the applicable charges if you request for an exclusive arrangement at the airport or on the flight. 

Special Assistance Services at Air Serbia Brussels Office

Air Serbia makes sure that none of its passengers faces any discomfort or inconvenience on the flight. It aims to make the journey equally enjoyable for travelers who have some kind of disabilities. So, if you wish to reserve a flight for a member of your family who is suffering from some kind of visual impairment or physical disability, you can get in touch with the team at the Brussels office and post a request for special arrangements for them. For example, a wheelchair, hearing aids, oxygen machine etc., may be arranged by the airline’s team in advance if you inform them in advance. Travel executives at the office will provide you with the best support including detailed information in this respect. 

Airport Lounge Access

Air Serbia also provides lounge facilities at various airports. You may wish to access its lounges when there is much time left before departure for flight. However, it is important for you to know the access routes and the related terms and conditions. Therefore, you can contact the team at the Brussels office to gather insight into accessing the lounges made available by Air Serbia. You can also seek information regarding the applicable charges. In fact, flyers often receive complimentary access owing to their flight bookings. So, you must be conversant with any such privileges you receive as a flyer. Make the most of your travel by accessing lounges and cherish nice moments with your dear ones. Lounges are also perfect zones to complete your ongoing business tasks on a laptop or have meetings with your colleagues. 

Promotional Programs

If you wish to save on your flight bookings and avail discounts, you may ask the team at Air Serbia Brussels office about the schemes or loyalty programs run by the airline. Take note of the key points in all the plans designed by the airline. Also, consult with travel professionals and choose a plan that best befits your requirements. You may earn points or miles which are redeemable on future bookings or other purchases as per the airline’s policy.

Travel with Infant

Mothers traveling with infants are taken complete care of on Air Serbia flights. Make sure to notify the airline Brussels team well in advance so that they can make all the required arrangements for you onboard. Get all the necessary details from the airline’s Brussels office. 

Travel of Expectant Mothers

If you are an expectant female or there is such a member in your group traveling with you on an Air Serbia flight, make sure to follow the necessary procedure for the same. The team at the Brussels office will assist you in posting the required requests. This will enable the airline to keep relevant arrangements ready at the airport and on the flight. 

Travel of Unaccompanied Minor 

Do you wish to reserve a flight for your minor child who will travel alone? Speak to the staff at the Air Serbia Brussels office while you get the reservation made. They will ask you for the required documents and other things aligning with the airline’s policy for travel of unaccompanied minors on its flights. Rest assured that your child will be able to fly comfortably, as the airline’s team will take care of them at the airport and on the flight. 

Travel with Pet

Are you a pet lover and often take them along on your flights? Then you must be aware of the pet policy declared by Air Serbia. Reach out to travel specialists at the Brussels office and seek all the relevant details. If you wish to take your pet along on a flight, you may have to mention it at the time of creating your reservation. It is important to take note of all the regulations like what type of pets are allowed, what type of carriers can be used to keep pets (if allowed on flights along with cargo) etc. Thus, the city office staff will guide you accordingly. 

Visa-related Information 

Reach out to the travel executives at Air Serbia Brussels Office to get information about visas. You might need such assistance in case of international travel. So, gather all the details and enquire about the requirement of necessary documents so that the process goes smoothly. 

Hence, these are some of the usual services provided by the Air Serbia Brussels Office. Nevertheless, you may have other concerns related to your existing flight bookings or you may be facing hurdles in getting a new reservation made. The team at the office may be contacted for solutions in case of any concerns. You may look forward to receiving customer-friendly services that are customized in line with what you actually need.

Travellers Queries related to Air Serbia Brussels Office

Make sure to go through the following queries that are generally raised by leisure and business travelers regarding Air Serbia. 

What terminal is Air Serbia at Brussels International Airport?

Air Serbia flights are operated through Main Terminal of Brussels International Airport. You are advised to confirm the same before the day of your travel.

Where is the Air Serbia Brussels office located in Belgium?

The Air Serbia Brussels office is located at Brussels Airport, po11, 1930 Zaventem. 

Does the Air Serbia Brussels office offer flight booking and cancellation services?

Yes, you are advised to visit the Air Serbia Brussels office for flight reservation or cancellation. Whether you need to fly for vacation purposes or it’s a business objective, you gain information about the relevant flight schedules and offers to book the best flight.

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