Vietnam Airlines Hanoi Office in Vietnam

The Vietnam Airlines Hanoi Office acts on behalf of the airline and offers you all the major services whether it’s about flight reservations, cancellations, baggage allowance, special services, following the airline’s policies, or any other related matters. 
A whole lot of arrangements need to be made for an air trip. Moreover, it becomes quite challenging in case of international flight bookings. Thus, you are suggested to visit the Hanoi office in Vietnam to receive personalized assistance and make your way to perfect air travel.

Vietnam Airlines Hanoi Office Address

JSC 200 Nguyen Son Str., Long Bien Dist., Hanoi, Vietnam

Vietnam Airlines Hanoi Airport Address

Nội Bài International Airport,
Phú Minh, Sóc Sơn, Hà Nội, Vietnam

Airport Phone Number: +84 24 3886 5047

Vietnam Airlines Hanoi Office Phone Numbers/Reservation Contact Number

Tel: (+84-24) 38732732
Email: onlinesupport@vietnamairlines.com
Working hours: 24 Hours – Everyday

Official website: https://www.vietnamairlines.com/

Online Check-in: https://www.vietnamairlines.com/my/en/home

Vietnam Airlines Head Office & Contact Address

Vietnam Airlines
200 Naguyen Son Street
Bo De Ward, Long Bien District
Hanoi, Vietnam

Information on Vietnam Airlines Baggage Services

Inquiries For baggage: https://www.vietnamairlines.com/vn/en/travel-information/baggage

Get all the Vietnam Airlines Offices details throughout the world.

Services Provided by Vietnam Airlines Hanoi Office in Vietnam

Take a look at the services offered by friendly travel professionals engaged at the Hanoi Office in Vietnam. 

Flight Booking 

You can contact the team at the Hanoi office to avail flight booking services. Discuss your preferences and let them check all the available schedules related to Vietnam Airlines flights. This helps you choose the best flight option whether you need to travel as part of your corporate booking or it’s a leisure trip. You may clear all your doubts related to solo and group bookings, return trips, mode of payment, redeeming miles or vouchers, and so on.

Edit or Manage Booking 

Contact the team at the Hanoi office if you need to make changes to your reservation for an Vietnam Airlines flight. You may have to choose another date for your flight, upgrade the boarding class, add a pet, post a request for special meals on flight, purchase extra baggage etc. The team shares information regarding the charges, wherever applicable.

Cancel Booking 

You may need to cancel your booking in case of an unexpected scenario. Feel free to contact professionals at the Vietnam Airlines Hanoi Office for all the necessary support and the required course of action. 

Baggage Allowance 

You must abide by the size and weight restrictions defined by Vietnam Airlines, be it about your carry-ons or checked bags. Otherwise, you may encounter trouble at the time of check-in at the airport. So, contact professionals at the office for all the guidelines and purchase extra baggage, if required. 

Vietnam Airlines Baggage Allowance

View Airlines Hand	Checked baggage	Excess baggage charges
Cabin baggage	Overweight baggage charges	Oversize baggage charges

Check-in Information 

You are advised to take note of the check-in related requirements. The Hanoi office team in Vietnam provides you with all the necessary guidance on the same. Gather all information in advance so as to keep the relevant documents or certificates ready, especially in case of an international flight. Besides, don’t forget to maintain your baggage as per the guidelines issued by Vietnam Airlines.

Special Assistance Services by Vietnam Airlines Hanoi Office

If you need special assistance services like arrangement of a wheelchair or medical equipment at the airport or on the flight, you may contact the professionals at the Hanoi Office for posting a request. This helps the airline’s team to prepare all the arrangements in advance. 

Corporate Discounts 

If you keep flying with your official team, you can enquire about special offers or corporate discounts offered by the airline. The team at the Vietnam Airlines Hanoi Office makes you aware of all the available plans so that you can choose the best one for your flight bookings.

Car Rental Services

Vietnam Airlines also offers affordable car rental services. Speak to the professionals at the Hanoi office if you need to book a car in advance. This is helpful in case you need to leave for a defined location after reaching the airport without any delay.

Visa-related Assistance

Make sure to get in touch with travel representatives at the Vietnam Airlines Hanoi Office in case of visa-related services. The team provides you with thorough consultation on applying for a visa, submitting the relevant forms, collecting the required documents, and more.

Feel free to contact the team at the Hanoi office in Vietnam in case you encounter any issue or need any service other than the ones described above. 

Vietnam Airlines offers a diverse selection of planes and aircraft.

Total Fleet:- 06

• ATR-72-500

The Vietnam Airlines Hanoi office in Vietnam Customer Care section handles the following inquiries.

Online Check-in	In-Flight Entertainment	Airport Facilities
Miles	Economy Class	Valet Parking
Flight/Visa Info	Airport Lounges	Missing Luggage
Ok to Board	Delayed Flights	Flight Wifi
In-Flight Meals	Business Class	Immigration Services
Baggage Allowance, Airport Wifi	Visa Services	Airport Lounges
Duty-Free Allowance	Meet and Greet	Airport Transfers
Flight Ticket Cancellation	Visa on Arrival	Flight Ticket Booking

Commonly Asked Questions:

Some of the most commonly asked queries related to the Hanoi Office are addressed below for your knowledge.