Philippine Airlines Auckland Office in New Zealand

Philippine Airlines Auckland Office aims to assist travelers with seamless travel planning. No matter whether you are heading on a leisure journey or a business trip, the congenial staff takes care of all your requirements. You can seek assistance on modifying your reservation, cancelling and posting refund requests, availing special assistance services, and much more.  

Philippines Airlines Auckland Office Address

Airline Marketing New Zealand Level 9, Huawei Centre 120 Albert Street Auckland 1010 New Zealand

Philippines Airlines Auckland Office Contact Details

Email: wecare@philippineairlines.com

Office Contact Number: +61 3 9023 2979

Office Working Hours: Every day – 24hrs

Map :

Philippines Airlines Auckland Airport Office Information

Auckland International Airport, Ray Emery Drive, Māngere, Auckland 2022, New Zealand

Airport Phone Number:  +64 9 275 0789

Email: wecare@philippineairlines.com

Working Hours: Every day – 24hrs

Philippines Airlines Head Office Address & Contact Info

Philippine Airlines, PNB Financial Center,
CCP Complex, Macapagal Avenue,
Pasay City, Philippines

Official Website: https://www.philippineairlines.com/

Head Office Phone Number: +63 2 8855 8888, 1 800 435 9725 (USA/Canada)

Fax Number: (065) 63365705

Email ID: wecare@pal.com.ph

Get all the Philippines Airlines Office information around the globe. 

Services Offered by Philippine Airlines Auckland Office 

Take a look at some of the services offered by the Philippine Airlines Auckland Office so as to make the most of your flight. 

Flight Reservations

This is one of the major services provided by the office. You can speak to the travel professionals and seek information about the best flights available as per your preferred schedule. This makes it easy for you to find the perfect flight. There are several options available for seating. The staff uses a custom strategy to address your specific concerns. Even if you wish to fly in business class or have a group reservation with Philippine Airlines Auckland, they will make you aware of all the requirements to be fulfilled including filling up relevant forms and presenting the necessary documents. 

Baggage-related Policies 

You must follow the baggage allowance limit that your airline has defined for both checked and cabin baggage. If you need to carry excess baggage or some item as a carry-on, feel free to ask the Cusco office team of Philippine Airlines Auckland for all the information you need. They will guide you on maintaining the size and weight limits as per the protocol. You may need to carry excess baggage or some item as a carry-on. The same may be added to your reservation, as per the airline’s policies. 

Apart from this, you may also need to take your laptop, gadget, speakers, musical equipment etc. The team will inform you whether such items are allowed to be taken as carry-ons on the flight or they must be packed in your checked baggage. 

Check-ins 

If you have any questions about check-in procedures or rules set by Philippine Airlines Auckland, you can speak to the travel specialists at the office to get all the information you need. The ID proof, documents etc., must be shown at the check-in counter. However, you are still advised to get complete details from the staff especially in case of an international flight. Staying informed will help you adhere to the airline’s policies and avoid last-minute issues at the airport. For example, if your baggage exceeds the limits set by the airline, you may have to buy it on-the-spot at the check-in counter or the desk team will guide you with relevant steps. Thus, it may be time-consuming. Make sure to stay updated with all the necessary details for a smooth check-in experience at the airport. You may also ask the team about marking a web or online check-in.

Cancellation of Bookings 

The Philippine Airlines Auckland office team will assist you with the necessary process if you need to cancel your flight due to an emergency. If your flight qualifies, you can make a refund request. You may confirm from the team if the reimbursement is given to you in the form of points, credits, or coupons for future bookings. You may need to book another flight at this point of time. Seek all the necessary support from the team.

Manage Bookings 

If you need to manage or edit your existing flight reservation with Philippine Airlines Auckland, get all the necessary help from travel representatives at the Philippine Airlines Auckland Office. You may need to add extra seats, upgrade the seats, add additional baggage, or. The team can efficiently help you through a smooth process. 

Travel of Unaccompanied Minors

Philippine Airlines Auckland allows travel of unaccompanied minor children. If you need to make a reservation for your minor child, contact the staff at the Philippine Airlines Auckland Office for specific arrangements. You can get details about the minimum age defined by the airline for a child to fly alone on its flights. At the same time, you may need to submit essential documents and fulfil other formalities to make such a flight reservation for your child. 

Special Assistance Services 

Services for travelers with special needs are also provided by Philippine Airlines Auckland. You can ask the team about such services if a person with a disability is traveling with you. Requests for special assistance services at the airport or on the flight may be posted while making your reservation. It is essential that you communicate all of your needs in advance so that the airline’s team can make all the relevant arrangements beforehand like you may need a wheelchair or certain medical equipment onboard. Even if a senior citizen from your family is traveling alone, you can request assistance for them.

Frequently Asked Questions!

Here are some of the most commonly raised queries about the Philippine Airlines Auckland Office in New Zealand. Take a look to plan to stay informed and plan your air travel efficiently.