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Air China Hefei Office in China

  •    1-1913 JINYUHUAFU Office Buliding, 297 Changjiang West Rd., Hefei, Anhui 230031, CHINA
  •    0551-62853999
  •    24 Hours
  •    https://www.airchina.us/
  •    ffp@airchina.com

Are you planning to fly with Air China via Hefei? Need expert advice to plan a smooth flight? Not to worry! The Air China Hefei office acts as a communication channel between the airline and its passengers. You can avail all the major services, including flight booking, booking management, special assistance requests, lounge access, visa application, car rental bookings and rentals. Whether you have to travel for a vacation or a corporate purpose, you can get advice from the travel professionals at the office for any kind of arrangements.

Air China Hefei Office Address

1-1913 JINYUHUAFU Office Buliding, 297 Changjiang West Rd., Hefei, Anhui 230031, China

Air China Hefei Airport Address

Hefei Xinqiao International Airport,
China, Anhui, Hefei, Feixi County

Air China Hefei Office Phone Number/Reservation Contact Number

Telephone Number:  0551-62853999
Email:  ffp@airchina.com

Working Hours: 24 Hours

Map

Official site of Air China:- https://www.airchina.us/

Online Check-in: https://www.airchina.us/us/gb/booking/online-check-in/

Check Flight Status Here: https://www.airchina.us/us/gb/info/flight-status/

Services Offered by Air China Hefei office in China

The services available at Air China Hefei office are described below:

Flight Reservation 

You can visit the Air China Hefei office to meet the travel representatives and book your domestic or international flight tickets. Share your particular needs or budget, check the set flight schedules and choose the best flight for you. You are also informed about any special offers offered by the airline and the available payment methods. Moreover, you can ask the team for advice if you want to make any special arrangements at the airport or on board.

Corporate Travel Services

Get instant assistance with business travel bookings including group bookings and the relevant travel arrangements. You can avail special discounts and prices that are only applicable to corporate customers. Contact the team to seek consultation on adhering to the business trip policies and procedures set by Air China so as to avoid any complexities that may arise later. Make sure you submit all relevant certificates or documents on time.

Cancellation of a Flight Booking

Unforeseen circumstances may force you to postpone your travel date. The travel team engaged at the Hefei office of Air China addresses all your concerns related to cancellation. Even if you wish to edit or modify your booking, the team helps you accordingly. You can also seek details about the relevant fees and related policies.

Visa Application Support of Air China Hefei office

Make sure to contact the team at the Air China Hefei office if you require any assistance with the visa application process, including documentation and form submission requirements. The team considers all your concerns and suggests the best course of action required for your international trip.

Minors Traveling Alone 

You can contact the team at the Air China Hefei office to make a booking for your minor child flying alone. It is important to collect all the relevant details, such as the minimum age for children set by the airline, any documentation to be presented, etc. Once you make this reservation, stay relaxed as the airline’s crew takes care of your child at the airport and on the flight. 

Air China Loyalty Program

You can seek information about the Air China Loyalty Program and sign up for the same to earn miles or rewards. The team posted at the Air China Hefei office provides you with all the important details and helps redeem your miles on flight bookings and other services you purchase.  

Air China Baggage Services Information

Air China Airlines Baggage Services Phone Numbers:- 1 (800) 882-8122

For baggage inquiries including lost, found, delayed & damaged visit at https://www.airchina.com.au/AU/GB/info/delayed-baggage/

All the Air China Offices information around the globe.

Air China Airlines Baggage Allowance

Overweight baggage chargesChecked baggageOversize baggage charges
Cabin baggageView Airlines HandExcess baggage charges

Air China provides a wide range of planes and aircraft

  • Airbus A319-100
  • Airbus A320-200 (Deliveries from 2014)
  • Airbus A320neo (Deliveries until 2020)
  • Airbus A321-200
  • Airbus A330-200
  • Airbus A330-300
  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 747-400
  • Boeing 747-8I
  • Boeing 777-200
  • Boeing 777-300ER
  • Boeing 787-9 (Deliveries from May 2016)
  • Comac C919 (to be announced)

Customer Service at the Air China Hefei Office in the China handles the following inquiries

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Apart from these services, if you have any other concerns regarding your booking, feel free to approach the friendly professionals for quick solutions.

Related FAQ’s:

Take a look at the answers provided to some of the most common questions raised by travelers regarding the Hefei office.

Can I seek personalized assistance from the Air China Hefei office team to book a flight?

Surely! You can directly visit the office, and share your requirements with the travel professionals to avail flight booking services.

Does Air China offer a one-way ticket booking facility?

Yes, you can book a one-way ticket if you are not interested in a return trip.

What payment methods are accepted to book a flight or purchase other services?

Cash, along with all major credit cards, debit cards, and online banking are accepted as payment methods. You may also speak to travel experts at the office in case you wish to redeem miles or flight credits.

Are flight cancellation services available at the Hefei office of Air China?

Yes, you can contact experts at the office for flight cancellation services. They also guide on rebooking your flight or getting a refund, whichever is required or applicable.

Can I consult experts regarding the check-in procedure for a flight with Air China?

Definitely! The travel professionals provide you with complete details about the check-in formalities. Hence, you can prepare the required documents and certificates for the same.

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