Air China Auckland Office in New Zealand

  •    Level 16, No.1 Queen Street, Auckland,New Zealand P.O. Box 105658 Auckland Central, Auckland, Newzeland
  •    64-9-3797696
  •    24 Hours
  •    https://www.airchina.us/
  •    ffp@airchina.com

Travel experts at the Air China Auckland Office in New Zealand are committed to providing customers with exceptional services. A flight requires careful planning, as you need to avail a lot of services and follow protocols established by airlines. Even last-minute problems can pose hurdles on your way and affect your travel experience.  

You can stay relaxed knowing that the team at the Chicago office will take care of all your queries regarding bookings, luggage, special services, in-flight amenities, and much more. Stay assured of a comfortable journey with Air China.

Air China Auckland Office Location

Level 16, No.1 Queen Street, Auckland, New Zealand P.O. Box 105658 Auckland Central, Auckland, New Zealand

Air China Auckland Airport Address

Auckland Airport
Ray Emery Drive, Māngere, Auckland 2022, New Zealand

Airport Phone Number:+64 9-275 0789

Map:

Air China Auckland Office Phone Number/Reservation Contact Number

Telephone Number: 64-9-3797696
Emailffp@airchina.com

Working hours: 24 Hours

Online Check-inhttps://www.airchina.us/us/gb/booking/online-check-in/

Check Flight Status Herehttps://www.airchina.us/us/gb/info/flight-status/

Official site of Air China:- https://www.airchina.us/

All the details of Air China Offices across the Globe.

Air China Baggage Services Information

Air China Airlines Baggage Services Phone Numbers:- 1 (800) 882-8122

Baggage lost and found: https://www.airchina.us/US/GB/info/delayed-baggage/
For baggage inquiries: https://www.airchina.com.au/AU/GB/info/delayed-baggage/

Services Provided by Air China Auckland Office in New Zealand

Take a thorough look at some of the services offered by this office that is operated as an integral part of Air China.

Booking a Flight

You can speak to travel representatives at the office to make a new reservation or to get assistance with an existing reservation for an Air China flight. You may seek all the information regarding the best flight schedule that suits your requirements. The team will inform you about all the documents or any other paperwork required for the same. 

Modify Booking

If you would like to modify your reservation, please contact the travel team. You may have questions about seat upgrades or need to make other changes to your reservation like getting another boarding class, selecting a different seat arrangement, adding extra luggage etc., which are duly addressed by the team working for Air China. 

Cancel a Booking

You have the option to cancel your flight if an urgent situation arises. Contact the team at the Air China Auckland Office in New Zealand to get it done simply and receive the refund, if applicable. You may have to book another flight to the same destination. So, the team can assist you accordingly.  

Baggage-related Services 

It is advised that you get all the information regarding the airline’s baggage allowance limit. If you’re having problems comprehending the restrictions of baggage, travel specialists can easily answer your inquiries. Make sure to take note the size and weight limits defined for check-in and checked baggage. At the same time, it’s important to know whether musical equipment, an electronic device, a laptop, or any other such item can be taken as a carry-on on the flight or you need to pack it in your checked baggage. Considering all the relevant aspects, you may have to buy extra baggage. The team at the Auckland Office will advise you on adding the same to your reservation in advance.

Air China Airlines Baggage Allowance

Overweight baggage chargesChecked baggageOversize baggage charges
Cabin baggageView Airlines HandExcess baggage charges

Check-in Procedures 

If you have any issues or concerns regarding the airport check-in procedure, you can discuss the same with travel staff at the Air China Auckland Office in New Zealand. It is important to go to the check-in counter prepared with the necessary documents or certifications, as per your booking or requests for special services. Besides, your baggage must fit within the specified dimensions. If this is not the case, you might have to purchase it at the airport. You receive the boarding card to proceed to the boarding gate once all requirements have been completed. You are advised to follow all the baggage allowance rules and make all the arrangements beforehand so that you don’t have to wait at the check in counter for long due to the baggage issues.

Special Assistance Services

Air China offers relevant services for senior citizens and travelers with disabilities. You can connect with the team to post a request for this service on a flight by Air China. Whether you require medical attention on an aircraft or a wheelchair at an airport, you must gather all the necessary information before submitting a request. Please be aware that timely notification to the airline is required in order to enable their staff to promptly make the required arrangements.

Traveling with Infants

If you need to take your infant on a flight by Air China, you don’t need to worry. The crew on board stays focused and offers you complete assistance. However, you need to inform the airline in advance. Get assistance from the staff at the airline’s city office as they will inform you whether such factors need to be mentioned at the time of making your flight booking or you need to post a separate request for the same. 

Travel of Unaccompanied Minors 

The Auckland office staff provides you with all the information you need to reserve a ticket for your minor child if they are flying alone on an Air China flight. The crew on an Air China flight is well-trained and stay vigilant on handling matters related to travel of unaccompanied minors on flights. Your child can easily be assisted by the staff at the airport and when they are about to board the aircraft. You can therefore rest assured that your child will have a convenient flying experience. All you need to do is gather complete details from the staff at the office for preparing the necessary documents in line with the airline’s policies. 

Air China provides a Variety of planes and aircraft.

  • Airbus A319-100
  • Airbus A320-200 (Deliveries from 2014)
  • Airbus A320neo (Deliveries until 2020)
  • Airbus A321-200
  • Airbus A330-200
  • Airbus A330-300
  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 747-400
  • Boeing 747-8I
  • Boeing 777-200
  • Boeing 777-300ER
  • Boeing 787-9 (Deliveries from May 2016)
  • Comac C919 (to be announced)

Customer Service at the Air China Auckland Office in the New Zealand handles the following inquiries:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

People may also ask:

You are recommended to go through the following queries that are usually raised by travelers regarding Air China. 

Q1. What is the address of the Air China Auckland Office in New Zealand?

Ans. This city office of Air China is located at Level 16, No.1 Queen Street, Auckland, New Zealand P.O. Box 105658 Auckland Central, Auckland, New Zealand.

Q2. What is the contact number of the Air China Auckland Office in New Zealand?

Ans. You may contact the office representatives at 64-9-3797696.

Q3. Which airport in New Zealand does Air China fly from?

Ans. Air China flights are operated through Auckland Airport in New Zealand.

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