Aeroflot New York Office in USA

Are you all set to make a booking with Aeroflot and need to fly via New York? You are recommended to visit the Aeroflot New York Office to seek consultation on availing all the major services made available by the airline. Whether you need to reserve a single ticket or it’s a group booking, make sure to share all your concerns and queries for complete guidance. 

Aeroflot New York Office Address:

11430 John F.
Kennedy International Airport,
Terminal 1, New york NY, USA

Map:

Aeroflot New York Office Phone Number/Reservation Contact Number

Phone: (+1-718)-751-14-11), (+1-718)-751-14-14

Fax: (+1-718) 751-14-13 
Email: nycapsu@aeroflot.ru

Working hours: Everyday: 10:30 pm – 8:00 pm EST, 8:55 pm – 1:00 am EST

Aeroflot’s official website: https://www.aeroflot.ru/

Online Check-in: https://www.aeroflot.ru/us-en/information/airport/checkin/web_checkin

Check Aeroflot Schedule here:- https://www.aeroflot.ru/us-en/information/airport/checkin/web_checkin

Check Aeroflot flight status here: https://onlineboard.aeroflot.ru/en

All the Aeroflot Offices information around the world.

Services Provided by Aeroflot New York Office in USA

The New York office team helps you in case of the following services. 

Flight Booking 

Connect with travel representatives at the New York office to avail flight reservation services. You can ask the team to look for the best flight schedules that go as per your requirements. You can also seek suggestions on adhering to the Aeroflot baggage policy, availing the best offers, and getting the booking done within your budget. Whether it’s solo, group, or business travel, the team helps you in the best possible manner while quickly addressing all your concerns.

Flight Cancellation 

A sudden change in your travel plans may force you to cancel your flight booking. To know all the major information related to the same, you are advised to get in touch with travel executives at the Aeroflot New York Office. You may also ask about posting a refund request if it is applicable. The flight may also be rescheduled as per your requirements and discussion with the New York office team.

Edit or Manage Booking

Once your booking is created with Aeroflot, you may feel the need to make certain changes to it sometime later. Thus, you can contact the New York office team as you may need to add a pet to your reservation, buy additional baggage if you need to carry more baggage than the allowed limit, change your cabin class or choose different seats, and so on. Make sure to consider the time limit till when you are allowed to make changes to your booking. This is so because you may not be allowed to edit the booking after a certain period of time.

Check-in Queries 

You may have concerns regarding the check-in formalities or related procedures. Make sure to gather all insights beforehand from the team at the Aeroflot New York Office. Information regarding ID proof, documents, certificates etc., to be shown at the check-in counter must be clear. You may also ask about marking web/online or kiosk check-in. 

Special Assistance Services by Aeroflot New York Office

Passengers with disabilities traveling on Aeroflot flights are taken care of by the crew. If you need any such services like a wheelchair, oxygen mask, hearing equipment etc., or someone with a disability is traveling with you, you can inform the airline in advance. Make sure to get all the important details from travel specialists engaged at the office in New York. This helps the airline’s team to keep all arrangements ready for you. You may also read about the same in detail on the website of Aeroflot. 

Travel of Unaccompanied Minor

Many times, it happens that your minor child needs to travel alone. If you need to make such a booking with Aeroflot, you can visit the New York office in  USA and meet travel executives to avail the related services. Share all the relevant details and your requirements with the team so that they can help you with a customized approach. You may need to fill out a specific form for such a reservation and certain certificates may also be required. It is also important to know the minimum age of a child set by the airline when they are allowed to travel alone. Once such a reservation is created and the airline is notified about the same, rest assured of hassle-free travel for your child, as they are taken care of by the airline’s crew at the airport and on the flight.

Travel with Infant 

Aeroflot provides a comfortable air travel experience to passengers traveling with their infants. You can reach out to travel experts at the New York office and share your requirements. They help you inform the airline in advance while making a reservation for you. The airline’s crew takes care of your particular needs, be it at the airport or on the flight.

Promotional Schemes

Passengers are often offered special plans or discounts that help them book flights on a budget. You are advised to speak to travel representatives at the New York office about such schemes operated by Aeroflot. This helps you enjoy perks and benefits on your future flight bookings and on purchases made through partner sites. Moreover, there may be some offers running on corporate bookings. So, if you are traveling with your official team on a corporate tour, you can avail such offers.

Car Rental 

You can contact the travel team at the Aeroflot New York Office in case you wish to avail car rental services. Booking a car in advance helps you leave for the defined location on time, right after you check out of the airport. 

Visa-related Services by Aeroflot New York Office

Travel experts at the Aeroflot New York Office also provide you with suitable assistance in case you need to apply for a visa. You can seek guidance on the application process and prepare the related documents that are necessary as part of the procedure.

Besides the services described above, you can also contact travel experts at the New York office in case you need to register complaints regarding your previous flight. 

Customer Service / Contact Center for Aeroflot Airlines

From Moscow, Russia: +7 (495) 223-55-55

Toll free: 8-800-444-55-55

Russia *555 MTS, Beeline, Megafon, Tele2 (toll free)

Aeroflot’s Toll-Free Hotline for Disabled Air Travelers

Within the United States, dial 1-800-778-4838 (voice) or 1-800-455-9880 (telephone) (TTY)

Contact the Aviation Consumer Protection Division at 202-366-2220 (phone) or 202-366-0511 (fax) (TTY),

Air Consumer Protection Division, C-75, United States Department of Transportation, 1200 New Jersey Avenue, SE, West Building, Room W96-432, Washington, DC 20590

Aviation Consumer Protection Division’s Website: https://www.transportation.gov/airconsumer

Aeroflot Baggage claim:

International flights phone: +7(495)7538641

Email: knbmvl@aeroflot.ru

Federal flights phone: +7(499)5006552

Email: knbvvl@aeroflot.ru

Customer Care at the Aeroflot Airlines Office in New York handles the following inquiries:

Flight Ticket Booking	Ok to Board	Flight Ticket Cancellation
Airport Lounges	Visa Services	Baggage Allowance, Online Check-in
Airport Transfers	Meet and Greet	Duty-Free Allowance
Immigration Services	Business Class	In-Flight Meals
Missing Luggage	Airport Lounges	Flight/Visa Info
Miles	Economy Class	Delayed Flights
Airport Facilities	In-Flight Entertainment	Airport Wifi
Valet Parking	Visa on Arrival	Flight Wifi

Commonly Asked Questions:

Don’t forget to take a look at some of the frequently asked questions about Aeroflot shared below. Stay informed and make your way to a great flight booking experience.