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Aeroflot Guangzhou Office in China

  •    Room W202, Hotel Pullman Guangzhou Baiyun Airport, Guangzhou, Guangzhou Baiyun International Airport, 510407
  •    (+86-20)-3605-0410
  •    Every day: 10:30 pm – 8:00 pm EST, 8:55 pm – 1:00 am EST
  •    https://www.aeroflot.ru/
  •    msqtosu@aeroflot.ru

The Aeroflot Guangzhou Office professionals assist you with all your flight-related needs. They provide guidance on shortlisting flights with best suited schedules, booking an ideal flight, learning check-in procedures, preparing necessary documents, purchasing extra baggage, if required, and complying with important travel regulations.

Aeroflot Guangzhou Office Address:

Room W202, Hotel Pullman Guangzhou Baiyun Airport, Guangzhou, Guangzhou Baiyun International Airport, 510407

Phone: (+86-20)-3605-0410

Fax: (+375-17)-328-69-79
Email: msqtosu@aeroflot.ru

Working hours
Mon.-Fri.: 09:00 – 17:30,
Sat & Sun.: closed

Map:

Aeroflot’s official websitehttps://www.aeroflot.ru/

Aeroflot Airline Online Check-in: https://www.aeroflot.ru/us-en/information/airport/checkin/web_checkin

Check Aeroflot Airline schedule here:- https://www.aeroflot.ru/us-en/information/airport/checkin/web_checkin

Check Aeroflot Airline flight status here: https://onlineboard.aeroflot.ru/en

All the Details of Aeroflot Offices globally.

Customer Service / Contact Center for Aeroflot Airlines

From Moscow, Russia: +7 (495) 223-55-55

Toll free: 8-800-444-55-55

Russia *555 MTS, Beeline, Megafon, Tele2 (toll free)

Aeroflot’s Toll-Free Hotline for Disabled Air Travelers

Within the United States, dial 1-800-778-4838 (voice) or 1-800-455-9880 (telephone) (TTY)

Contact the Aviation Consumer Protection Division at 202-366-2220 (phone) or 202-366-0511 (fax) (TTY),

Air Consumer Protection Division, C-75, United States Department of Transportation, 1200 New Jersey Avenue, SE, West Building, Room W96-432, Washington, DC 20590

Aviation Consumer Protection Division’s Website: https://www.transportation.gov/airconsumer

Aeroflot Baggage claim:

International flights phone +7(495)7538641

Email knbmvl@aeroflot.ru

Federal flights phone +7(499)5006552

Email knbvvl@aeroflot.ru

The following inquiries are handled by Customer Care at the Aeroflot Airlines Office in Guangzhou:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Hence, the travel representatives engaged at the Aeroflot Guangzhou Office understand that every traveler has unique needs and requirements. The dedicated team is always available to provide support and assistance throughout your journey.

Related FAQ’s:

Answering the most commonly raised queries by travelers regarding the Aeroflot Guangzhou Office.

What if I need to carry baggage weighing more than the allowed limit?

You are suggested to seek advice from the team at the office. They provide you with assistance on purchasing additional baggage as per your requirements.

What travel documents do I need to present for my international flight?

You must carry your valid passport, necessary health certificates, and visa (as per applicability). However, do contact the office professionals for this information.

Can I use airport lounges?

Yes, you may have access to airport lounges depending on your flight ticket type, as some bookings offer complimentary lounge access. You may also get access if you are a registered member of a loyalty program status. Seek advice from the professionals engaged at the Guangzhou office.

Are there any terms and conditions defined for certain items I can bring in my carry-on luggage?

Yes, generally, passengers need to abide by restrictions on items like liquids, gels, alcohol, aerosols, and other inflammable objects. You can contact travel experts at the office for complete information. You may also refer to the official website of Aeroflot.

Can I travel with my pet?

Yes, you can speak to the travel representatives and get personalised assistance for the same, as per the pet policy defined by the airline.

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