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Aeroflot Bangkok Office in Thailand

  •    Suvarnabhimi Airport, departure lounge 6th floor, BangPhli Samut Prakan, 10540, Thailand
  •    +66 2 134 2178
  •    Every day: 10:30 pm – 8:00 pm EST, 8:55 pm – 1:00 am EST
  •    https://www.aeroflot.ru/
  •    msqtosu@aeroflot.ru

The Aeroflot Bangkok Office provides all the major services you need to plan your air trip in a convenient manner. Contact travel professionals engaged at the Bangkok office and go ahead with enjoying the most-awaited journey. 

Avail services including flight booking and others associated as part of your journey with Aeroflot. No wonder whether it’s a vacation with family or you need to travel with your corporate team in a group, the professionals assist you after examining what you absolutely need. 

Aeroflot Bangkok Office Address:

Suvarnabhimi Airport, departure lounge 6th floor, BangPhli Samut Prakan, 10540, Thailand

Phone: +66 2 134 2178

Fax: (+375-17)-328-69-79
Email: msqtosu@aeroflot.ru

Working hours: Mon.-Fri.: 09:00 – 17:30, (Sat & Sun – closed)

Map:

Aeroflot’s official websitehttps://www.aeroflot.ru/

Aeroflot Online Check-inhttps://www.aeroflot.ru/us-en/information/airport/checkin/web_checkin

Check Aeroflot schedule here:- https://www.aeroflot.ru/us-en/information/airport/checkin/web_checkin

Check Aeroflot flight status herehttps://onlineboard.aeroflot.ru/en

All the Details of Aeroflot Offices Globally.

Services Offered by the Aeroflot Bangkok Office in Thailand

Go through the services described below.

Flight Reservation 

You can get in touch with experts working at the Aeroflot Bangkok Office if you need help reserving a flight. Share your concerns for selecting a flight based on a specific schedule, and the professionals help you accordingly. They also guide you about availing special schemes, if applicable. You must also obtain all the details about specific policies or guidelines issued by the airline.

Manage Reservation 

You can amend, modify, or manage your booking.  Should you need any assistance to modify the date, time, or route of your flight, choose another cabin class, post a request for a specific service to use on the flight etc., get in contact with the well-qualified staff at the Bangkok Office. Make sure to do this well in advance as there may be a time limit set by the airline till when you can edit your booking. 

Cancel Reservation 

You can get in touch with experts at the Bangkok office to cancel your reservation made with Aeroflot. Discuss all your concerns regarding rescheduling the flight, if required, requesting refund etc. 

Purchase Extra Baggage

You are advised to get in touch with experts at the Aeroflot Bangkok Office to confirm the baggage policy set by the airline. Should you need to take baggage including your hand luggage and/or checked bags more than the weight and size restrictions defined by the airline, you must purchase extra baggage. The team advises you with the best possible solution as per your requirements, and you need to pay the applicable charges.

Lost or Damaged Baggage 

You may register a complaint in case your baggage is not found at your destination airport. Even if you find it in a distorted state, you can speak to professionals at Bangkok Office for all the relevant help to submit a claim form.

Check-in Formalities  

Get in touch with office executives at Bangkok Office to seek information about the valid ID proof, documents, and certificates you need to show to check in at the airport for a Aeroflot flight. The team guides you with everything you must carry to the check-in desk. You can also obtain information about web/online and kiosk check-in. Once everything is cleared at the desk, you will be allowed to proceed ahead with your boarding pass. 

Travel with Pet or Service Animal 

Seek consultation from travel specialists posted at the Bangkok Office if you need to take your pet or a service animal (in case a passenger with disability travels) along on the flight. The team assists you in mentioning the requirement in your flight reservation so that the airline is notified in advance. You are recommended to abide by all the regulations or instructions defined by the airline in this regard. 

Flight Booking for Unaccompanied Minor 

You can book a flight for your minor child who needs to fly alone on a Aeroflot flight. Seek all the details from the Bangkok office experts and get a suitable booking done. Once this is done, the airline crew takes care of your child at the airport and also onboard. You may need to submit the required forms and certificates, as guided by the office team. 

Special Assistance Services by Aeroflot Bangkok Office

Special services may be requested for passengers with disabilities. Thus, you can contact the team at the Bangkok office to inform the airline about making arrangements for hearing aids, wheelchair, medical equipment, etc., for you at the airport or onboard. You may need to submit the relevant form and certificates, along with paying defined charges. 

Access Lounge 

If you wish to elevate your travel experience at the airport, you can avail lounge amenities at your airport. Speak to the team at the Aeroflot Bangkok Office to confirm the lounge access policy, per visit charges, available facilities, etc. You may also ask about the guest policy in case you wish to bring or invite a guest to the selected lounge at the airport. 

Visa Application Services

Contact the Aeroflot Bangkok Office experts to seek guidance on applying for a visa if you wish to travel on an international route. The team considers all your requirements and suggests the best possible way to get it all done easily. 

Promotional Offers 

If you wish to know about loyalty programs or special discount schemes run by Aeroflot, the office representatives guide you with all the crucial details. You can check and analyze all the available plans so as to choose the best one that aligns best with your needs and budget. 

Car Rental Services by Aeroflot Bangkok Office

If you wish to book a car or a vehicle to travel to your defined location from the destination airport, contact the team at the Aeroflot Bangkok Office. 

These are some of the important services that you may wish to avail. If you have any queries about your current reservation or would like to seek assistance on availing other services offered by Aeroflot, you may approach the friendly executives for the best advice.

Customer Service / Contact Center for Aeroflot Airlines

From Moscow, Russia: +7 (495) 223-55-55

Toll free: 8-800-444-55-55

Russia *555 MTS, Beeline, Megafon, Tele2 (toll free)

Aeroflot’s Toll-Free Hotline for Disabled Air Travelers

Within the United States, dial 1-800-778-4838 (voice) or 1-800-455-9880 (telephone) (TTY)

Contact the Aviation Consumer Protection Division at 202-366-2220 (phone) or 202-366-0511 (fax) (TTY)

Air Consumer Protection Division, C-75, United States Department of Transportation, 1200 New Jersey Avenue, SE, West Building, Room W96-432, Washington, DC 20590

Aviation Consumer Protection Division’s Website: https://www.transportation.gov/airconsumer

Aeroflot Baggage claim:

International flights phone +7(495)7538641

Emailknbmvl@aeroflot.ru

Federal flights phone +7(499)5006552

Email: knbvvl@aeroflot.ru

The following inquiries are handled by Customer Care at the Aeroflot Airlines Office in Bangkok:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

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