Air China Dubai Office in UAE
- Deira Dubai Salahaldin Road, P.O.Box 11275, Dubai UAE
- +97-1-4271 8555
- 24 Hours
- https://www.airchina.us/
- ffp@airchina.com
Call Travel Agent: +1-844-331-3321The Air China Dubai Office serves as a channel of communication between the airline and the passengers. If you need to book a flight with the airline that will depart via Dubai, you are advised to get in touch with well-qualified professionals engaged at the office.
Since plenty of factors are involved in planning a flight, you can seek assistance from the professionals to book a flight, cancel a flight, reschedule it, add extra baggage, access relevant lounges, find information on different services offered by Air China, and so on. The team also helps you understand various offers declared by the airline that may also include corporate schemes for business travelers.
Air China Dubai Office Address
Deira Dubai Salahaldin Road, P.O.Box 11275, Dubai UAE
Air China Dubai Airport Address
Dubai International Airport
Dubai – United Arab Emirates
Airport Phone Number: +971 4 224 5555
Air China Dubai Office Phone Number/Reservation Contact Number
Telephone Number: +97-1-4271 8555
Email: ffp@airchina.com
Working Hours: 24 Hours
Map
Online Check-in: https://www.airchina.us/us/gb/booking/online-check-in/
Check Flight Status Here: https://www.airchina.us/us/gb/info/flight-status/
Official site of Air China:- https://www.airchina.us/
All the Air China Offices information Globally.
Air China Baggage Services Information
Air China Airlines Baggage Services Phone Numbers:- 1 (800) 882-8122
Baggage lost and found: https://www.airchina.us/US/GB/info/delayed-baggage/
Baggage Delayed / Damaged: https://www.airchina.com.au/AU/GB/info/delayed-baggage/
For baggage inquiries: https://www.airchina.com.au/AU/GB/info/delayed-baggage/
Services Provided by Air China Dubai Office in UAE
Read through the services described below in detail.
Flight Ticket Booking
You may need to book a flight for your official purpose or you may be heading on a vacation with your dear ones. Discuss your requirements with friendly professionals at the Air China Dubai Office, and they will guide you about finding the right flight as per your preferences. They may check the relevant schedules, and you can choose the one that suits you the most. You may also enquire about other aspects like flight distance, layover schedule, mode of payment, redeeming a voucher, earning miles, and so on.
Flight Cancellation
If there is an urgent need to cancel your reserved flight, you can get in touch with experts at the Air China Dubai Office. They cancel the flight and help you with the next course of action that goes well with your requirements. You may also inquire about posting a refund request if it is applicable.
Manage Booking
You are recommended to seek professional advice in case you need to edit your booking or add certain services to it. The Dubai office team provides you consultation on performing this action as per the airline’s policy, since there may be a time limit till when you are allowed to do this before the departure of your flight. Thus, you may choose to purchase or add extra baggage, add more seats to your booking, upgrade the cabin class, add services for special assistance during your flight, add a pet to your reservation, and so on. You can enquire about the applicable charges for the services you wish to avail.
Baggage Policy
Please bear in mind the size and weight restrictions defined by Air China for taking hand luggage and check baggage on its flights. You can obtain information from the travel representatives engaged at the office in Dubai. They provide you with relevant advice on purchasing extra baggage if you believe you need to carry bags more than the weight limit defined already by the airline. Apart from this, you must take note of the items that are not allowed to be taken in both bags, otherwise, they will be confiscated at the check-in counter or the security checkpoint.
Air China Baggage Allowance
| Overweight baggage charges | Checked baggage | Oversize baggage charges |
| Cabin baggage | View Airlines Hand | Excess baggage charges |
Check-in Related Queries
You might be concerned about the check procedure or the relevant process as defined by Air China. You can obtain all the necessary information from the team engaged at the office so that you don’t face any issues or complications at the last minute at the airport. Also make sure to carry all the necessary documents, ID proof, and certificates. Make sure you take your carry-on and checked luggage as per the policy defined by the airline, otherwise, you may face hassle at the check-in counter. Once you clear all the formalities, you are provided with the boarding pass to easily proceed ahead towards your departure gate.
Travel with Pet or Service Animal
Should you need any assistance regarding taking a pet along on an Air China flight, make sure to contact the representatives at the Dubai office to confirm the airline’s related policy. You need to abide by the instructions related to the types of pets allowed on its flights, types of pet carriers allowed, the ideal location of the carrier on the flight, and so on. Even if you need to take a service animal along with you so as to stay relaxed in case of a disability, you need to comply with certain regulations set by the airline.
Travel with Infant
If you’re travelling with your infant or a small child, you can avail special services offered by Air China. Seek guidance from the travel team engaged at the Dubai office on how to post a request for this service. Once you notify the airline, the crew takes care of all your requirements at the airport and on the flight so that you don’t face any complexities.
Special Assistance Services
Air China aims to enable a comfortable journey for all types of travellers. If you have a certain disability or someone with a disability needs to travel with you, you may request special assistance services provided by the airline. The Dubai office team assists you in the procedure. You may need to submit required documents or certificates. Once the airline is notified about the same, the crew will provide you with the related medical equipment, or wheelchair on the airport, and whatever relevant you need on the flight.
Special Meals by Air China Dubai Office
If you need to have special meals on a Air China flight, you can enquire from the team at the Dubai office about exploring the menu. The team guides you for the same and you can pre order the meals. There might also be certain diabetic or vegan options that are suitable as per your health. You may go ahead with advance booking of the same as per the consultation provided by the office team.
Lounge Access
If you are the one looking for all the more elevated flying experience, accessing a lounge at the airport must be on your list. However, you need to be aware of the lounge access policy and the eligibility criteria to use its amenities. Thus, the team engaged at the Air China Dubai Office makes you familiar with all the necessary details. You may also enquire about whether the access will come complimentary along with your flight ticket booking or you need to pay charges. If you need to bring a guest to the lounge, you need to follow the guest policy.
Visa Application Services
The travel specialists posted at the Air China Dubai Office assist you diligently in applying for a visa. You need to abide by the related application process, which may include submitting forms and showing your proofs, certificates etc.
Book Car Rental
Save yourself from the end-moment difficulty of finding a vehicle outside the airport, as Air China offers car rental services. Thus, you may seek guidance from the team at the Dubai office to explore vehicle options and the relevant charges. The team also familiarizes you with documents or other requirements for the same. So, book a car in advance, find it available right after you come out of your destination airport, and head on to your defined location without any delay.
The travel team posted at the Dubai office of Air China also duly addresses any other issues that may not pertain to the services explained above.
Air China provides a wide range of planes and aircraft
- Airbus A319-100
- Airbus A320-200 (Deliveries from 2014)
- Airbus A320neo (Deliveries until 2020)
- Airbus A321-200
- Airbus A330-200
- Airbus A330-300
- Airbus A350-900
- Boeing 737-700
- Boeing 737-800
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-200
- Boeing 777-300ER
- Boeing 787-9 (Deliveries from May 2016)
- Comac C919 (to be announced)
Customer Service at the Air China Dubai Office in the UAE handles the following inquiries
| Flight Ticket Booking | Ok to Board | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Airport Lounges | Flight/Visa Info |
| Miles | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Visa on Arrival | Flight Wifi |
Related FAQ’s:
You are suggested to take a look at some of the major queries related to the Air China Dubai Office, covered below.
Yes, you are advised to get in touch with travel representatives at the Dubai office of Air China for support in case of baggage related issues.
Surely! The team guides you with following the related check-in procedure and keeping all the documents, ID proof, and other certificates ready.
Yes, the experts at the Air China Dubai Office help you pre order special meals which may include vegan options, diabetic food etc.
Definitely! The travel specialists at the Dubai office help you choose or upgrade your cabin class as per the terms and conditions set by the airline.
The airline allows you to check 2 to 4 bags on its flights. However, you must confirm from the team at the Dubai office as it might vary in case of certain flights.
Yes! The airline allows you to travel with a pet on your flight but as per certain guidelines. Seek all details from the team engaged at the Dubai office.
Surely! You have the option to modify your booking and add additional baggage to it. Make sure to seek advice from the office team.
Yes, you can contact professionals to cancel your Air China flight. They assist you with rescheduling your flight or posting a request for refund accordingly.
Air China may provide you with complimentary lounge access as per defined criterion. Speak to the Dubai office team to find out your eligibility and the related charges.