Aeroflot Vienna Office in Austria

The dedicated travel specialists at the  Aeroflot Vienna Office work tirelessly to assist you in planning a wonderful air trip. Business and leisure travelers can rely on the impeccable services offered by the office. 

There may be several concerns involved right from planning your journey to landing at the destination airport. So, don’t forget to visit the office if you wish to schedule a  Aeroflot flight that will depart from Vienna. Gather all the information, submit the required forms, keep the mandatory ID proofs ready, and abide by all the regulations defined by the airline in order to enjoy a convenient air trip.

Aeroflot Vienna Office Address And Contact Details:

Opernring 1, Stiege R/417-419, 1010 Vienna

Phone:
+43-1-5121501 / +43800068828

Fax: (+375-17)-328-69-79
Email: msqtosu@aeroflot.ru

Working hours
Mon.-Fri.: 8 am–1 pm, 2–5 pm
Sat & Sun.: closed

Map:

Aeroflot’s official website: https://www.aeroflot.ru/

Aeroflot Airline Online Check-in: https://www.aeroflot.ru/us-en/information/airport/checkin/web_checkin

Check Aeroflot Airline schedule here:- https://www.aeroflot.ru/us-en/information/airport/checkin/web_checkin

Check Aeroflot Airline flight status here: https://onlineboard.aeroflot.ru/en

All the Aeroflot Airlines Offices information around the globe.

Aeroflot Vienna Office Address

Vienna International Airport,
1300 Schwechat, Austria

Customer Service / Contact Details for Aeroflot Airlines

From Moscow, Russia: +7 (495) 223-55-55

Toll free: 8-800-444-55-55

Russia *555 MTS, Beeline, Megafon, Tele2 (toll free)

Aeroflot’s Toll-Free Hotline for Disabled Air Travelers

Within the United States, dial 1-800-778-4838 (voice) or 1-800-455-9880 (telephone) (TTY)

Contact the Aviation Consumer Protection Division at 202-366-2220 (phone) or 202-366-0511 (fax) (TTY),

Mail:

Air Consumer Protection Division, C-75, United States Department of Transportation, 1200 New Jersey Avenue, SE, West Building, Room W96-432, Washington, DC 20590

Aviation Consumer Protection Division’s Website: https://www.transportation.gov/airconsumer

Aeroflot Baggage claim:

You must take your cabin and checked bags in accordance with the airline’s weight and size restrictions. Otherwise, you may face difficulties at the last minute at the check-in counter, if your baggage is found to be more than the defined limit. Therefore, seek consultation from the Vienna office specialists in advance and buy extra luggage as per your needs.

International flights phone +7(495)7538641

Email knbmvl@aeroflot.ru

Federal flights phone +7(499)5006552

Email knbvvl@aeroflot.ru

The following inquiries are handled by Customer Care at the Aeroflot Airlines Office in Vienna:

Flight Ticket Booking	Ok to Board	Flight Ticket Cancellation
Airport Lounges	Visa Services	Baggage Allowance, Online Check-in
Airport Transfers	Meet and Greet	Duty-Free Allowance
Immigration Services	Business Class	In-Flight Meals
Missing Luggage	Airport Lounges	Flight/Visa Info
Miles	Economy Class	Delayed Flights
Airport Facilities	In-Flight Entertainment	Airport Wifi
Valet Parking	Visa on Arrival	Flight Wifi

Services Provided by Aeroflot Vienna Office 

Here are some of the major services offered by the Vienna, Austria office of  Aeroflot. 

Book a Flight

You are advised to speak with experts at the  Aeroflot Vienna Office if you’re searching for a preferred flight schedule and have certain queries related to your booking. The team meticulously assesses what you actually need, and they help you efficiently in order to facilitate a seamless flight booking experience for you.

Cancel a Flight

Get in touch with the Vienna office staff if you wish to cancel your flight and discuss some rescheduling options. The team guides you about posting a refund request in accordance with  Aeroflot policy.

Lost or Damaged Baggage Issue

You can speak to the Vienna office representatives of  Aeroflot and file a complaint if, after arriving at the airport, you could not find your baggage, or it was found in a damaged condition. Get all the help you need. You may be asked to fill out a form with all the required information and some documents may be required as proof, if you need to claim compensation.

Airport Check-in for Aeroflot Flight 

It is advised that you take complete note of all the crucial documentation or certifications needed for your upcoming  Aeroflot flight. Get in touch with the Vienna office specialists for detailed information. You may also explore information about the airline’s online/web and kiosk check-in options.

Special Services at Aeroflot Vienna Office

Iran Air offers special services for the comfortable journey of passengers. You may contact the Vienna office executives and enquire about special assistance services like getting a wheelchair, medical equipment etc., on the flight, getting arrangements ready in case you travel with an infant or a child, getting special meals on the flight, and much more. They also make you aware of the required documents, forms, and the applicable charges. All you need is to post an advance request for such services so that the airline’s team is notified to make all such arrangements ready during your journey.

Visa-related Assistance 

If you are planning to travel to a foreign country, you may approach the representatives posted at the  Aeroflot Vienna office to seek consultation about visa-related services. The team provides you with all the essential information about the application process, document submission, ID proof, and other related aspects.

Avail Car Rental Services

Speak with office experts to avail car rental services. If you need to leave the airport quickly to arrive at an event right after your flight, you can get a car ready if it is reserved in advance.

Iran Air Loyalty Program 

If you keep flying frequently with  Aeroflot, you may like to register for its loyalty program that helps you earn miles. This program comes with a lot of benefits, as you may avail discounts on your future bookings and enjoy perks because of purchases made through the airline’s partner sites. Contact the Vienna office professionals for the same. They also familiarize you with other promotional schemes, especially Vienna discount offers run by the airline. Explore all the plans and choose the best one aligning with your needs so as to save money on your flight bookings. 

Amenities at Airport Terminal 

You must stay informed about the services offered by the Vietravel airline at the terminal of your airport. The office team shares all the relevant information with you. This proves to be beneficial in case you wish to avail any urgent services at the airport. So, you may contact the airline’s team deployed at the terminal. 

Hence, you may plan a visit to the Vienna office of  Aeroflot in order to get personalized assistance. Should you face any other issues related to your flight reservation or you wish to use other services during your flight, feel free to contact the experts engaged at the office.

FAQ’s realted to Aeroflot Office in Vienna!

It is beneficial for you to read through some of the usual queries made with respect to the Aeroflot Vienna, Austria Office.