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Viva Aerobus Merida Office in Mexico

  •    Zona Paseo Montejo, Centro, 97000 Mérida, Yucatan, Mexico
  •    +52 81 82 150 150
  •    Every day - 24hrs
  •    https://www.vivaaerobus.com/
  •    atencion.clientes@vivaaerobus.com

Get all the details regarding the Viva Aerobus Merida Office in Mexico in this post to never face any hassle at the airport. If you need to clear some doubts and want to contact their office, this post has all the information you need. Here, you’ll find the office’s contact details, including their address, phone number, and email address. You will also get details about the services offered at the office, such as flight bookings, check-in, baggage assistance, etc.
If you have questions about your flight, need help with your travel arrangements, or want to know more about Viva Aerobus services in Merida, this post will help you in every way possible. Find all the information here to quickly find what you’re looking for.

Viva Aerobus Merida Office Address

Zona Paseo Montejo, Centro, 97000 Mérida, Yucatan, Mexico

Viva Aerobus Merida Airport Address

Mérida International Airport,
97255 Mérida, Yucatan, Mexico

Airport Phone Number: +52 999 940 6090

Viva Aerobus Merida Office Phone Numbers/Reservation Contact Number

Tel : +52 81 82 150 150
Email: atencion.clientes@vivaaerobus.com

Fax:- +52 81 8215 0150
Working hours: 24 Hrs – Everyday

Map

Official website: https://www.vivaaerobus.com/es-mx/

Online Flight Status Check-in: https://www.vivaaerobus.com/es-mx/flight-status

All the Information of Viva Aerobus Offices throughout the world.

Information on Viva Aerobus Baggage Services

Baggage Services Phone Numbers:- +52 81 8215 0150

Inquiries For baggage: https://www.vivaaerobus.com/es-mx/

Queries Handled By Viva Aerobus Merida Office

Many people have many different questions when traveling. If you also have questions about your flight, baggage, or travel arrangements, the Viva Aerobus offices are always there to help. Their staff will assist you with the travel-related queries listed below.

Flight Bookings and Changes

Viva Aerobus crew will assist you with all your flight booking and change needs. If you’re looking to book a new flight, modify an existing reservation, check your flight status, or manage your booking profile, the team will help you. Viva Aerobus Merida Office guides you with the procedures and guarantees a hassle-free experience.

Check-In and Boarding

Get all the help regarding your check-in and boarding needs. Whether you’re checking in online or at the airport, they can help you. They can also help you with your mobile boarding passes, baggage drop-off, and finding your boarding gate. They make sure to let you witness a smooth and stress-free trip.

Baggage

If you have questions about baggage allowances, need help with lost or found items, or require special handling for fragile or oversized baggage, Viva Aerobus Merida Office team will always assist you. Get all your belongings handled carefully so you have a great trip ahead.

Special Services

Their staff will help you with all your special needs. Be it your need for wheelchair assistance or your need for help getting around the airport and on the plane, they will assist you with all your needs. They also offer a variety of in-flight meals to suit different tastes and dietary needs. In case you’re traveling with a baby or child, they provide you with information about infant and child services, such as bassinets and children’s meals. And if you’re bringing your pet along, they can help you with their pet travel policies and provide a comfortable trip for you and your pet.

Customer Support from Viva Aerobus Merida Office

Viva Aerobus Merida Office customer service team can answer your questions, help you with complaints, and provide information about refunds, reimbursements, travel insurance, and your frequent flyer program. 

Other Queries

The Viva Aerobus crew can help you with many things besides flights. If you need help with a visa, they can assist you with travel insurance to protect your trip. For a hotel or car rental, you can contact the office. For a comfortable place to relax at the airport, they can help you find a lounge to enjoy. Ask them anything, and they’ll do their best to help you.

In-Flight Services Provided By Viva Aerobus

At Viva Aerobus, they make sure to give you a comfortable and enjoyable trip. Their in-flight services serve all your needs and make your travel better. Check out their onboard amenities below:

Delicious Dining Onboard

Get a delicious meal on your flight from the chefs. They prepare many tasty dishes that you’ll love. Be it a vegetarian or vegan, or if you have a passenger with other dietary needs, the airline has options for you. They offer many drinks to satisfy your thirst, from refreshing soft drinks to premium alcoholic beverages. 

Movies, Music, and More

Viva Aerobus have lots of things for you to enjoy! You can watch movies and TV shows on the big screens. The airline also has lots of music to listen to. If you want to play games, you can choose many different ones. There’s something for everyone to enjoy.

Comfortable Travel by Viva Aerobus Merida Office

Their seats are big and soft for a comfortable trip, so you can relax and enjoy the ride. Viva Aerobus also gives you things like blankets, pillows, and headphones to make you feel at home. If you want to shop, they have a store with many things to buy. And if you need to stay connected, they have fast Wi-Fi on their flights. 

Extra Perks

Get some extra perks to make your travel even better. With their priority boarding service, you can get on the plane faster and enjoy a more comfortable seat. Before your flight, you can relax in the comfortable airport lounges. Their staff is always ready to help you with your bags, so you don’t have to worry about carrying them around.

Viva Aerobus Baggage Allowance

View Airlines HandChecked baggageExcess baggage charges
Cabin baggageOverweight baggage chargesOversize baggage charges

Viva Aerobus offers a diverse selection of planes and aircraft.

Total Fleet:- 70

Airbus A320-200

  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-200
  • Airbus A321neo

The Viva Aerobus Merida Office in Mexico Customer Care section handles the following inquiries.

Online Check-inIn-Flight EntertainmentAirport Facilities
MilesEconomy ClassValet Parking
Flight/Visa InfoAirport LoungesMissing Luggage
Ok to BoardDelayed FlightsFlight Wifi
In-Flight MealsBusiness ClassImmigration Services
Baggage Allowance, Airport WifiVisa ServicesAirport Lounges
Duty-Free AllowanceMeet and GreetAirport Transfers
Flight Ticket CancellationVisa on ArrivalFlight Ticket Booking

Commonly Asked Questions:

Can I schedule a meeting or appointment with a travel specialist for consultation?

Yes, please contact them at the given number to schedule an appointment.

How can I reach out to the travel experts at the Merida office during off-peak hours?

You are suggested to send an email. They will respond as soon as possible during business hours.

Can I make changes to my flight itinerary?

Yes, you can visit the Merida office for the same. The staff will assist you with making changes to your flight itinerary.

Can I travel with my pet?

Yes, you can speak to the travel representatives and get personalized assistance for the same, as per the pet policy defined by the airline. 

What travel documents do I need to present for my international flight?

You must carry your valid passport, necessary health certificates, and visa (as per applicability). However, do contact the office professionals for this information. 

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