Vietnam Airlines Sydney Office in Australia

Are you all set to make a booking with Vietnam Airlines and need to fly via Sydney? You are recommended to visit the Vietnam Airlines Sydney Office to seek consultation on availing all the major services made available by the airline. Whether you need to reserve a single ticket or it’s a group booking, make sure to share all your concerns and queries for complete guidance.

Contact Details of the Vietnam Airlines Sydney Office

You can get all the contact information for the Vietnam Airlines office in Sydney here. You will find these offices’ operating hours so you know the best time to approach them with your queries and concerns. 

Vietnam Airlines Sydney Office Address	Level 25/31 Market St, Sydney NSW 2000, Australia
Working Hours of the Vietnam Airlines Office in Sydney	9:00 am to 5:30 pm (Monday to Friday)
Vietnam Airlines Sydney Office Phone Number	(612) 9285 4700
Email of Sydney Office	helpdesk.syd@vietnamairlines.com
Airport Office Address	Level 3, International Terminal (T1), Sydney (Kingsford Smith) Airport, NSW 2020
Working Hours	7:35 am to 2 pm in Australian Summer 6: 15 am to 1 pm in Australian Winter
Airport Office Phone Number	(61-2) 9693 5588
Email of Sydney Office	airport.syd@vietnamairlines.com
Vietnam Airlines Sydney Cargo Office Phone Number	(61-2) 9469 7360
Email	vncargosales@acpworldwide.com.au
Vietnam Airlines Admin Office Phone Number	(61-2) 9285 4718
Vietnam Airlines Admin Office Email	admin.au@vietnamairlines.com
Official Website	www.vietnamairlines.com

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Vietnam Airlines Sydney Office: Facilities Offered

The Vietnam Airlines Syndey Office in Australia facilitates its customers with top-notch services, which are tabulated below. 

BOOK A FLIGHT	MANAGE RESERVATIONS	CANCEL TICKETS
ASK FOR AN UPGRADE	GET CHECK-IN INFO	BAGGAGE LIMIT
CARRY SPORTS EQUIPMENT	EXTRA BAGGAGE ALLOWANCE	PET TRAVELS
MEDICAL ASSISTANCE	WHEELCHAIR FACILITIES	IN-FLIGHT ENTERTAINMENT
AIRPORT LOUNGE	MEAL PREFERENCE	MILES
CHILD & PREGNANCY TRAVELS	UNACCOMPANIED MINOR	CHECK FLIGHT STATUS
REFUND STATUS	TRAVEL INSURANCE	VISA ON ARRIVAL

Services Provided by Vietnam Airlines Sydney Office in Australia

The Sydney office team helps you in case of the following services. 

Flight Booking 

Connect with travel representatives at the Sydney office to avail flight reservation services. You can ask the team to look for the best flight schedules that go as per your requirements. You can also seek suggestions on adhering to the Vietnam Airlines baggage policy, availing the best offers, and getting the booking done within your budget. Whether it’s solo, group, or business travel, the team helps you in the best possible manner while quickly addressing all your concerns.

Flight Cancellation 

A sudden change in your travel plans may force you to cancel your flight booking. To know all the major information related to the same, you are advised to get in touch with travel executives at the Vietnam Airlines Sydney Office. You may also ask about posting a refund request if it is applicable. The flight may also be rescheduled as per your requirements and discussion with the Sydney office team.

Edit or Manage Booking

Once your booking is created with Vietnam Airlines, you may feel the need to make certain changes to it sometime later. Thus, you can contact the Sydney office team as you may need to add a pet to your reservation, buy additional baggage if you need to carry more baggage than the allowed limit, change your cabin class or choose different seats, and so on. Make sure to consider the time limit till when you are allowed to make changes to your booking. This is so because you may not be allowed to edit the booking after a certain period of time.

Check-in Queries 

You may have concerns regarding the check-in formalities or related procedures. Make sure to gather all insights beforehand from the team at the Vietnam Airlines Sydney Office. Information regarding ID proof, documents, certificates etc., to be shown at the check-in counter must be clear. You may also ask about marking web/online or kiosk check-in. 

Special Assistance Services by Vietnam Airlines Sydney Office

Passengers with disabilities traveling on Vietnam Airlines flights are taken care of by the crew. If you need any such services like a wheelchair, oxygen mask, hearing equipment etc., or someone with a disability is traveling with you, you can inform the airline in advance. Make sure to get all the important details from travel specialists engaged at the office in Sydney. This helps the airline’s team to keep all arrangements ready for you. You may also read about the same in detail on the website of Vietnam Airlines. 

Travel of Unaccompanied Minor

Many times, it happens that your minor child needs to travel alone. If you need to make such a booking with Vietnam Airlines, you can visit the Sydney office in  Australia and meet travel executives to avail the related services. Share all the relevant details and your requirements with the team so that they can help you with a customized approach. You may need to fill out a specific form for such a reservation and certain certificates may also be required. It is also important to know the minimum age of a child set by the airline when they are allowed to travel alone. Once such a reservation is created and the airline is notified about the same, rest assured of hassle-free travel for your child, as they are taken care of by the airline’s crew at the airport and on the flight.

Travel with Infant 

Vietnam Airlines provides a comfortable air travel experience to passengers traveling with their infants. You can reach out to travel experts at the Sydney office and share your requirements. They help you inform the airline in advance while making a reservation for you. The airline’s crew takes care of your particular needs, be it at the airport or on the flight.

Promotional Schemes

Passengers are often offered special plans or discounts that help them book flights on a budget. You are advised to speak to travel representatives at the Sydney office about such schemes operated by Vietnam Airlines. This helps you enjoy perks and benefits on your future flight bookings and on purchases made through partner sites. Moreover, there may be some offers running on corporate bookings. So, if you are traveling with your official team on a corporate tour, you can avail such offers.

Car Rental 

You can contact the travel team at the Sydney Office in case you wish to avail car rental services. Booking a car in advance helps you leave for the defined location on time, right after you check out of the airport. 

Visa-related Services by Vietnam Airlines Sydney Office

Travel experts at the Vietnam Airlines Sydney Office also provide you with suitable assistance in case you need to apply for a visa. You can seek guidance on the application process and prepare the related documents that are necessary as part of the procedure.

Besides the services described above, you can also contact travel experts at the Sydney office in case you need to register complaints regarding your previous flight. 

Answers to the Common Questions!