Srilankan Airlines Dubai Office in UAE

  •    Khalid Bin Al Waleed Rd - Umm Hurair 1 - Dubai - United Arab Emirates
  •    +97143961222
  •    Monday – Friday : 9:00 am – 5:00 pm

A committed team of professionals from the travel domain is engaged at the Srilankan Airlines Dubai Office to provide customers with customized assistance. If you want assistance with reserving a flight, you can visit the Office and meet the team for consultation. You can get the proper answers to your questions about reservations, cancellations, baggage allowance, special assistance, and much more.  

It is true that planning an air trip, whether for business or leisure, requires a lot of procedures. Thus, you need to be prepared and have everything in order to avoid any complications at the last minute. Make sure to get in touch with the Office representatives for quick solutions.

Srilankan Airlines Dubai Office Address

Sharaf Travels LLC, Sharaf Travel Building, Khalid Bin Al Waleed Road, P O Box 21593, Bur Dubai, Dubai, United Arab Emirates


Srilankan Airlines Dubai Airport Office Location

Dubai International Airport, Dubai, United Arab Emirates.

Timings: 9:00 am to 6:00 pm, Monday to Saturday.

The office will be closed on Sundays and public holidays. 

Contact details of the Srilankan Airlines Dubai Office:

Srilankan Airlines Official
Contact Number+97143961222
Fax Number+971 4 325 2221

Aircraft/Planes offered By Srilankan Airlines

Airbus A300Airbus A321-200
Airbus A300 B2/B4Airbus A330
Airbus A319Airbus A330-200
Airbus A319-100Airbus A330-300
Airbus A320Airbus A340
Airbus A320 NeoAirbus A340-300
Airbus A320-200Boeing 767
Airbus A321Boeing 767-300
Airbus A321 NeoLockheed L-1011 TrisStar

Services Provided by Srilankan Airlines Dubai Office in UAE

Here is a detailed overview of some of the services offered by the Dubai Office of Srilankan Airlines.  

Reservation of Flight

Speak to the professionals to book a flight via this city. Your queries regarding reservations, choosing the best method of payment, and other crucial matters are aptly addressed by the professionals at the Srilankan Airlines Office Dubai, UAE. Rest assured of a smooth experience whether you need to make a booking for a single person, a family group, or even a business trip.

Manage Booking

You may easily manage, modify, edit, or change your reservation by contacting the Office staff at the Srilankan Airlines Dubai Office. If you need help getting anything for a comfortable flight, such as purchasing additional baggage, upgrading the boarding class, adding special requests, mentioning crucial factors to notify the airline etc., you can ask for it.

Baggage Allowance

You may already be aware of the baggage allowance guidelines or regulations for Srilankan Airlines. You may still need some assistance with the same. Make sure to speak to the Dubai team and set your arrangements accordingly. This will help you prevent any kind of problem when you are ready to mark your check-in at the airport. 


You may need to cancel or reschedule your reservation if an emergency crops up. Ask for help from the team at Srilankan Airlines Dubai Office to confirm the procedure. You may need to catch the next flight after the canceled reservation. Thus, you can check the schedule and make a relevant decision. Refunds for your flight could be offered or rejected based on the airline’s policies. If your ticket is refundable, you can check the procedure for the same in consultation with the team. 

Flight Status

To find out the present status of your flight, contact the travel executives at the Srilankan Airlines Dubai Office. You can then decide what to do next if the flight gets delayed or canceled. The team will also guide you accordingly. 

Special Assistance Services at Srilankan Airlines Dubai Office

Srilankan Airlines gives equal consideration to travelers with special needs. Passengers with different disabilities can request special assistance, services, wheelchairs, or any other medical equipment they require at the airport or onboard. You must make the necessary requests well in advance of the departure of your flight so that the airline staff at Dubai may make all the necessary arrangements ready for you. Please get in touch with the Office executives for further details.

Services for Senior Citizens

Senior citizens flying with Srilankan Airlines can rest assured of impeccable services. The airline offers all the essential services designed to make their trip comfortable. Speak to the Dubai Office team for assistance regarding requests to be made for such services at the time of making your reservation. 

Services for Unaccompanied Minors

You can ask the Office executives about any relevant amenities or services if your minor child needs to fly alone on a Srilankan Airlines flight. You must be aware of the minimum age allowed by the airline for children to travel alone. 

Traveling with Pets

You may wish to take your pets along on an Srilankan Airlines flight. Numerous queries might surface, including those about what types of pets like cats, dogs, rabbits, etc., are allowed, if they can be transported in cargo or on board, the type of carrier that must be used for them, the ideal size for the carrier, where to place the pet if it is taken into the cabin, and much more. Make an appointment with the Dubai staff for all the much-needed support.

Car Rental

If you need to rush quickly straight from the airport to your hotel or any other location, you may make a reservation for a car in advance. Contact the team at the Srilankan Airlines Office in Dubai for such services.  

Special Flyer Programs

Srilankan Airlines offers its passengers the option to participate in some exclusively launched programs that require registrations or memberships. The travel executives at the Office can share all the crucial details and provide you with the ideal options. You can also ask about having special status, which brings special benefits to travelers. Depending on your needs and budget, you can enroll for a suitable membership program to avail benefits on your future flight bookings or purchases on partner sites.  

Apart from these major areas of concern, you may have other queries or issues as well. You are advised to visit the Dubai Office or contact the travel team over telephone to clear your doubts and avail customized solutions. 

FAQ’s on Srilankan Airlines Office in Dubai

Where is the Srilankan Airlines Located in the Dubai office?

You can visit the Srilankan Airlines Dubai office at Srilankan Airlines Limited c/o Sharaf Travels LLC Sharaf Travel Building Khalid Bin AI Waleed Road, P O Box 21593 Bur Dubai, Dubai United Arab Emirates. 

What terminal is Srilankan Airlines at Dubai Airport?

Srilankan Airlines flights are operated through Terminal 1 of Dubai Airport.

Can I get flight reservation services at the Srilankan Airlines Dubai Office?

Definitely! The Srilankan Airlines Dubai Office offers flight booking services according to your needs and preferences. Whether you need to fly for a vacation or it’s for a business purpose, you can consult with the travel experts and check various flight schedules. Then you can choose the one suiting your requirements and budget. You can also get assistance about availing special offers launched by the airline or you may also wish to redeem your miles or points, if applicable.

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