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Singapore Airlines Frankfurt Office in Germany

  •    Hahnstraße 31, 60528 Frankfurt am Main, Germany
  •    +49 69 17415659
  •    8:30 am - 5:00 pm (Mon - Fri)
  •    https://www.singaporeair.com/
  •    public_affairs@singaporeair.com.sg

The Singapore Airlines Frankfurt Office operates to provide you with modern flight booking services coupled with absolute comfort and ease. A team of well-qualified travel professionals is posted at the office to look after your concerns making it easy to plan your next trip. You can also seek guidance for modifications, cancellations, special assistance services on the flight, visa application, car rental, lounge access, travel with musical instruments, and much more.  

Visit the office and let their experienced staff help you secure the necessary arrangements for a seamless travel experience.

Office Address of Singapore Airlines Frankfurt Office

Hahnstraße 31, 60528 Frankfurt am Main, Germany

Singapore Airlines Frankfurt Office Contact Details

Email: public_affairs@singaporeair.com.sg

Contact Number: +49 69 17415659

Office Working Hours: 8:30 am – 5:00 pm (Mon – Fri)

Map :

Singapore Airlines Frankfurt Airport Office Information

Frankfurt International Airport, 60547 Frankfurt, Germany

Contact Number: +49 69 6900

Email: public_affairs@singaporeair.com.sg

Working Hours: 2:30 pm – 9:00 pm, Wednesday / Friday / Sunday

Singapore Airlines Head Office Address & Contact Details

2 Orchard Turn #04-05 ION Orchard Singapore 238801 (Above Orchard MRT station),Singapore

Website: https://www.singaporeair.com/

Phone Number: +65 6223 8888

Fax Number: +65 6490 0596

Get all the Singapore Airlines offices information across the globe. 

Services Provided by Singapore Airlines Frankfurt office in Germany

Take a look at the services explained below. 

Flight Reservation 

The Singapore Airlines Frankfurt Office offers personalized flight booking services. A dedicated team is available to assist you with exploring a wide range of routes and schedules, so that you can find the perfect flight to suit your needs. The experts can provide you with much-needed insights and recommendations to make your travel experience even more enjoyable. Whether you’re traveling for business or pleasure, the office team is committed to providing exceptional service and support throughout the booking process. 

Flight Cancellation 

Sometimes, your travel plans change, and the flight needs to be canceled. That’s why, the Frankfurt office of Singapore Airlines offers efficient and hassle-free flight cancellation services. The team is available to assist with canceling your flight, processing refunds or vouchers, and rebooking alternative travel arrangements if needed. They strive to make the cancellation process as smooth and stress-free as possible, ensuring minimal disruption to your plans. You can easily manage any changes to your travel itinerary. Visit the office, share your concerns, and let them handle your flight cancellation with professionalism.

Baggage-Related Issues

The team of travel experts at Singapore Airlines Frankfurt Office serves you with comprehensive baggage-related services to ensure a stress-free travel experience. You can seek guidance for reporting lost or damaged baggage, tracing missing luggage, and getting compensation claims. Whether your bag has been delayed, damaged, or lost, they are committed to resolving the issue promptly and efficiently. The Frankfurt team also offers consultation on baggage allowances, restrictions, and packing requirements, ensuring you’re well-prepared for your journey. If you’ve experienced any baggage issues, feel free to reach out to the team. 

Special Assistance Services by Singapore Airlines Frankfurt Office

The Singapore Airlines Frankfurt Office also offers booking services for passengers with special needs. Their committed team of professionals is trained to provide customized support for travelers requiring extra assistance, such as wheelchair accessibility, medical equipment, or special accommodations. You can enjoy tailored support, including priority check-in, boarding, and disembarkation. Make sure to notify the airline in advance for such services as per consultation with the office team so that you relish a comfortable flight journey. 

Visa Application 

The Singapore Airlines Frankfurt Office offers visa application services to simplify your travel preparations. The team guides you through the visa application process, providing expert advice and ensuring that all necessary documents are in order. They can assist with visa requirements for various destinations, including tourist visas, business visas, and transit visas. You can navigate the often-complex visa application process, saving you time and hassle. You can also avail fast-track and priority services for urgent visa applications and plan your trip with peace of mind. 

Travel with Pet

Should you need any assistance for traveling with a pet on a Singapore Airlines flight, the team can help you with the same. You can get it added to your reservation. Make sure to take note of the pet policy defined by the airline. Besides, don’t forget to take the necessary precautions involved with this type of booking.

Car Rental 

You can avail car rental services, which makes it easy to explore your destination with freedom and flexibility. The team helps you explore a wide range of vehicles, from economy cars to luxury sedans and SUVs. With competitive rates and special discounts for airline passengers, you can enjoy a hassle-free driving experience. You can seek advice on booking, modifications, and cancellations, thereby enjoying a seamless rental process. The Singapore Airlines Frankfurt Office also offers additional services like GPS navigation, child safety seats, and insurance options to tailor your rental to your needs. 

Travel of Unaccompanied Minor 

You can contact the expert travel team at Frankfurt for assistance related to booking and managing reservations for your minor traveling alone. Singapore Airlines provides major services for them and ensures they get an accompanying adult to supervise and care for them during the flight. The office team guides you through the process, from booking to arrival. The accompanied minors service includes personalized check-in, baggage assistance, and continuous supervision throughout the journey. Enjoy peace of mind while your child travels. 

Lounge Access

You must confirm the access policy or eligibility criterion if you wish to access lounges at the related airport. The team posted at the Singapore Airlines Frankfurt Office informs you whether your booking with the airline offers complimentary lounge access or not. You can also confirm the guest policy if you need to bring or invite someone to the lounge. The team guides you about using the applicable payment method and availing special schemes or discounts.

Commonly Asked Questions:

Can I report loss of baggage at the office?

Yes, seek assistance from the travel team at the office to report loss of your baggage and submit the relevant form.

Can I upgrade cabin class for my already reserved flight?

Yes, Singapore Airlines provides you with an option to edit or manage your booking in which you can upgrade to another cabin class. Seek advice from the  office team.

Can I pre book special meals for my flight with Singapore Airlines?

Yes, Singapore Airlines allows passengers to pre order meals based on their dietary or other health preferences. Speak to travel experts at the office for the same.

Can I report the loss of baggage at the Frankfurt city office of Singapore Airlines?

Yes, you can reach out to travel executives at the office for assistance, submitting relevant claim forms, and tracking the same.

Can I travel with my pet on a Singapore Airlines flight?

Yes, you are allowed to travel with your pet on a Singapore Airlines flight. However, make sure to gather complete information from the city office team and adhere to the defined requirements or restrictions.

What travel documents do I need to present for my international flight?

You must carry your valid passport, necessary health certificates, and visa (as per applicability). However, do contact the office professionals for this information.

Can I avail flight booking services for an unaccompanied minor child?

Yes, you can contact the office team for such a type of reservation. Obtain all the crucial details and abide by the guidelines for the same.

Am I allowed to travel with an electronic ticket?

Yes, you can travel with an electronic ticket that is sent to your email. Nevertheless, do confirm the same from the office team as well.

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