Qantas Tokyo Office in Japan

  •    Qantas Freight Office Toranomon 37th Mori Bldg 9F 3-5-1, Toranomon, Minato-ku, Tokyo 105-8483
  •    1 (800) 227-4500
  •    Every day - 24hrs
  •    www.qantas.com

The Qantas Tokyo Office is operated by a group of travel professionals dedicated to your service. Right from booking flight tickets to getting detailed information about fulfilling formalities at your destination airport, you can get all such concerns addressed suitably to enjoy a smooth experience. 

Make sure to visit the office for a personalized experience and expert suggestions on making the most of your flight journey. 

Qantas Airlines Tokyo Office Address

Qantas Freight Office
Toranomon 37th Mori Bldg 9F
3-5-1, Toranomon, Minato-ku,
Tokyo 105-8483

Official website: https://www.qantas.com/au/en.html

Online Check-inhttps://www.qantas.com/us/en/travel-info/check-in.html

All the Qantas Airlines Offices information around the globe.

Flight Status, Check Herehttps://www.qantas.com/us/en/travel-info/flight-status.html

Qantas Tokyo Airport Office Address & Contact Details

Tokyo International Airport
Hanedakuko, Ota City, Tokyo 144-0041, Japan

Airport Phone Number: +81 3-5757-8111

Qantas Tokyo Office Phone Numbers/Reservation Contact Number

Tel :  81 3 6833 4000
Fax: +81 3 6833 4007
Map

Working hours : Everyday @24 Hours

Qantas Baggage Services Information

Baggage Services Phone Numbers:- 1 (800) 227-4500

Inquiries For baggagehttps://www.qantas.com/us/en/travel-info/baggage.html

Baggage lost and foundhttps://www.qantas.com/us/en/support/contact-us/lost-property.html

Qantas Airlines Baggage Allowance

View Airlines HandCabin baggageExcess baggage charges
Checked baggageOverweight baggage chargesOversize baggage charges

Qantas Airlines Provides a Wide Range of Plane / Aircraft Types

Total the Customer Care division of Qantas Airlines Tokyo Office covers the following inquiries.

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Services Provided by Qantas Tokyo Office 

Following are some of the major services offered by the office. 

Reservations for tickets

You may easily have your tickets booked with Qantas for solo or group travels. Speak to the team and get relevant advice to avail the ongoing offers or schemes. Any concerns you may have about your business or leisure trip, selecting a specific flight based on the schedule, selecting particular seats, making payment using a specific method, or anything else can be addressed. 

Manage Booking

You may have to make changes to your current reservation. You can choose a different boarding class, upgrade your tickets, add baggage, make modifications to your reservation, and do more with the help of the travel experts engaged at Qantas Tokyo Office. The team will also inform you about other associated aspects so as to make your experience absolutely hassle-free. 

Baggage Allowance

It is recommended that you take your bags in line with the airline’s baggage limit. Whether you travel in Economy or a higher class, you can ask the Tokyo Office staff for advice if you need more specific information. It is important to follow the size and weight restrictions defined by Qantas. If you need to carry bags more than the specified limit, you can add extra baggage by paying some charges. 

Cancellation and Refund Requests 

You may have to postpone your flight in case of an emergency. Consult the staff at Tokyo for the relevant process and, if appropriate, submit a refund request for your cancelled ticket. The team will also inform you whether you will get the refund in the form of some coupons or points which can be redeemed later within a certain duration. You can also look for any other flight to the same destination and tell the travel staff to book it according to your requirements. 

Airport Check-in

Get in touch with the Tokyo office team to gain insights into the check-in related procedures set by Qantas. Make sure you are fully aware of the process, present your documents at the counter, and obtain your boarding permit. However, be sure your carry-ons and checked bags don’t go above the limits your airline has specified. If it is found that your luggage is overweight, you might need to purchase more luggage or take other necessary actions. Thus, you can save yourself from unnecessary delays by purchasing extra baggage in advance. Not only this, you can also ask about marking web check-in or checking in at self service kiosks located at the relevant airport. 

Flight Status

To find out the current status of your flight, you can speak to the travel specialists at Qantas Tokyo Office. You may also seek assistance from them for checking the same online, if applicable. However, visiting the office enables personalized experience and you may take a suitable action like booking another flight, if a delay in your booked flight is mentioned.

Special Assistance Services at Qantas Tokyo Office

Qantas strives to provide a comfortable flying experience for its customers. Passengers with specific disabilities may require wheelchairs or certain medical equipment, and thus, special arrangements are made for them. You must post a request well in advance and ask the team at Tokyo airport for advice on using special services. This enables the airline’s team to stay prepared with all the necessary arrangements for you whether you need them at the airport, on your way to the departure area, or on the flight itself. 

Travel of Unaccompanied Minors

Qantas also provides services to ease the travel of your minor children who travel alone on its flights. You can seek information from the staff at Qantas Tokyo Office, fill up the required forms, and prepare the related documents to be submitted in advance. Thus, the airline’s team will keep all such arrangements ready to make sure that your minor child doesn’t face any difficulties getting to their destination. Right from check-in to landing at the destination airport, the airline’s team takes care of your child thoroughly.

Senior Citizens Traveling with Qantas

Qantas makes available a number of amenities to facilitate smooth travel for senior citizens. If you are traveling with older people or if they are traveling alone, you can get advice from the travel professionals at the office for the relevant flight bookings. They can be contacted in person at the Qantas Tokyo Office. You need to be aware of the services provided in this respect, any terms that the airline may have set, submit a request for the service, showing relevant documentation, and more. Once you do this, stay assured that these people will be taken care of by the professionals representing the airline at the airport. All their needs will also be served on board.

Lounge

Please contact the travel specialists at the Tokyo office to get all the information regarding accessing Qantas lounges located at your related airport. You can spend some hours in the lounge with your family or friends as you have ample time after obtaining your boarding pass and before boarding your scheduled flight. This location is also perfect for productive team discussions or business meetings. You may also bring or invite guests to the lounges as per defined policies.

Loyalty Programs

You can contact the team at Qantas Tokyo Office to get details about loyalty programs or other such special promotional offers run by the airline. This helps you collect miles or points on your flight journeys and the same can be redeemed on your future bookings. The airline also provides members with certain other perks or benefits like bringing baggage more than the defined limits, getting discounts on shopping on partner sites, and more.

Car Rentals

If you would like to use this service, you may ask the travel experts at the Qantas Tokyo Office for the assistance you need. All you have to do is make a reservation in advance so that you get the selected car available outside the airport. So, whether it’s a family occasion you need to attend or a conference to be attended as part of your official visit, you may stay assured of timely arrival.

You can also discuss other issues or problems that may be different from these services. The Qantas Tokyo office team will provide you with speedy resolutions, thereby enabling a customer-friendly experience for you. Especially, you need to be double cautious in case of international travel, as it requires much more regulations to be followed because you are traveling to a foreign location. Get all your queries addressed suitably. 

FAQ’s related to Qantas Office in Tokyo Japan

Here are some of the major queries generally asked by travellers about the Qantas Tokyo Office. You are advised to read through the same for planning your flight journey in a better way.

What terminal is Qantas at Tokyo International Airport?

Qantas flights arrive at Terminal 3 Of Tokyo International Airport.

What is the address of Qantas Tokyo Office?

Qantas Tokyo office is conveniently located at Qantas Freight Office, Toranomon 37th Mori Bldg 9F, 3-5-1, Toranomon, Minato-ku, Tokyo 105-8483.

What is the contact number of Qantas Tokyo Office?

You can contact travel professionals at the Qantas Tokyo Office at 81 3 6833 4000.

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