Qantas Sydney Office in Australia

  •    10 Bourke Rd, Mascot NSW 2020, Australia
  •    1 (800) 227-4500
  •    Everyday - 24hrs

Have you planned to fly with Qantas via Sydney?  The Qantas Sydney Office is operated by a team of dedicated travel professionals who provide modern flight booking and other related services. Flight journeys involve a lot of things to be taken care of. You must also be familiar with the guidelines issued by your airline. Moreover, you need to be extra cautious in case of international travel. 

Thus, make a visit to the Sydney office and meet the team for a personalized experience. Get all the relevant details about your desired booking and services that you wish to avail. All types of services are available for business and leisure travelers. 

Qantas Sydney Office Address

10 Bourke Rd, Mascot NSW 2020, Australia

Official website:

Online Check-in

All the Qantas Offices information around the globe.

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Qantas Sydney Airport Address

Sydney Kingsford Smith Airport
Sydney NSW 2020, Australia

Airport Phone Number: +61 2 9667 9111

Qantas Sydney Office Phone Numbers/Reservation Contact Number

Tel : +61 2 9691 3636


Working hours : Everyday 24 Hours

Qantas Baggage Services Information

Baggage Services Phone Numbers:- 1 (800) 227-4500

Inquiries For baggage

Baggage lost and found

Services Provided by Qantas Sydney Office in Australia

Take a look at a detailed description of some of the best services offered by the Sydney office of Qantas.  

Flight Reservation

Contact the professionals if you need to book a Qantas flight through this city. You can get your concerns regarding flight schedules, cabin class, availing special offers like corporate schemes etc., choosing the best method of payment, and other issues addressed suitably. Whether the reservation is for a single person, a family, or even a business trip involving a group, the professionals guide you on choosing the best flight option as per your preferences.

Manage Reservation

You can get your existing reservation updated or modified by contacting the professionals at Qantas Sydney Office. If you need help to choose other seats, upgrade to a higher class, purchase additional baggage, or anything else, get it all done without any delay. 

Baggage Allowance

Stay familiar with Qantas’s baggage allowance guidelines. When you approach professionals at the Sydney office in Australia for getting a flight booked, you can obtain all the information about your check in and checked bags. It is mandatory to follow the size and weight limits defined by the airline otherwise you might have to face hassle at the time of check-in at the airport. You are also recommended to seek information about registering complaints in case you find your baggage in a damaged state or it is lost when you arrive at your destination airport.

Qantas Baggage Allowance

View Airlines HandCabin baggageExcess baggage charges
Checked baggageOverweight baggage chargesOversize baggage charges

Flight Cancelation

You may need to reschedule your Qantas flight reservation if you face a sudden situation or there is a change in your travel plan. The team at the Sydney Office in Australia will help you to confirm the procedure. You can ask them to check the next flight’s schedule, if required. Refunds may be processed if it is applicable as per your booking. You may receive the same in the form of coupons or vouchers. The team shares all the details with you. 

Qantas Flight Check-in 

If you have any questions pertaining to your Qantas flight check-in, you can consult the staff at the Sydney office. Please make sure to bring all the required documents, certificates, and forms to avoid last-minute issues. It is highly advised to pay attention to all the crucial guidelines, especially in case of international flight. If your baggage is found to be exceeding the limits, you may be asked by the check-in desk agent spontaneously. So, make sure you buy additional baggage beforehand. You may also ask web and kiosk check-in related queries. The office team at Sydney guides you efficiently in all aspects. 

Special Assistance Services by Qantas Sydney Office

Qantas aims to enable an equally comfortable journey for passengers with specific needs or those who suffer disabilities. Please get in touch with the Sydney office executives for seeking complete information about the airline’s special assistance services. You may need a wheelchair or any medical equipment at the airport as well as on the flight. The same must be requested or the airline must be notified in advance so that all the arrangements are made by their crew at the time of your flight. Make sure to submit all the required documents on time.

Unaccompanied Minors

You can contact the Sydney office executives to make a flight booking for your minor child who will be unaccompanied or will travel alone. Get all the important information about the documents, certificates, or papers to be submitted. It is also advised to confirm the minimum age of child who is allowed to travel alone. You may need to fill specific documents in order to use this service offered by Qantas. Once this reservation is made, the airline’s crew takes care of your child at the airport and on the flight.

Lounge Access

Kindly get in touch with travel experts at the Sydney office to seek comprehensive details on accessing an Qantas lounge or its partner lounge located at the related airport. You may also confirm the guest policy to invite or bring known ones into the lounge.

Loyalty Programs by Qantas Sydney Office

It is beneficial to stay conversant with the airline’s loyalty programs or other such exclusive promotional offers, as they come with a lot of perks for travelers. Do visit the Qantas Sydney Office and meet the experts for personalized assistance. You can register or enroll in a suitable program to accrue miles or points on your travels that you can use to make future reservations. You can also enjoy additional privileges and benefits, such as priority boarding, checking in more baggage than the allowed limit, flying in an upgraded boarding class, availing discounts while shopping on partner websites, and more.

Car Rental

Booking a car brings ease and convenience, if you need to get straight from the airport to your hotel or any other location to attend an event. Get all the crucial details from the Sydney office executives including the type of vehicles available, the applicable charges, and much more. The same option may also be found or used on the website of Qantas, as per assistance received from the executives.

Thus, these are some of the leading areas of concern where you need assistance from the Sydney office executives. However, you may also contact them in case any other issue crops up, or you need urgent help regarding your upcoming booking. The Sydney office team in Australia provides prompt solutions, thereby enabling a great customer experience. You are suggested to take into consideration every single detail for a hassle-free journey, especially if you need to fly abroad. 

Qantas Provides a Wide Range of Plane / Aircraft Types

Total the Customer Care division of Qantas Airlines Sydney Office covers the following inquiries.

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Frequently Asked Questions:

We have shared some of the important queries related to the Qantas Sydney Office. You are suggested to read through them to stay informed and plan your flight journey in a seamless manner.  

Q1. Does Qantas Sydney Office offer flight booking services? 

Ans. Yes, you can get in touch with travel experts at the Sydney office in case you need to book a flight for a solo or group trip.

Q2. Can I visit Qantas Sydney Office to reschedule my flight?

Ans. Yes! If you wish to reschedule your flight due to sudden circumstances, you are advised to visit the Qantas Sydney Office and get assistance from travel experts for the same. Various other flight options may be explored.

Q3. Which is the contact number of Qantas Sydney Office?

Ans. You can contact travel professionals at the Qantas Sydney Office at 1 (800) 227-4500.

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