Lufthansa Nairobi Office in Kenya
- Regal Plaza, 1st Floor Limuru Road Parklands 30320-00100GPO Nairobi, Kenya
- 1 800 645-3880
- 24 hours, 7 days a week
- www.lufthansa.com
- customer.relations@lufthansa.com
Call Travel Agent: +1-844-331-3321Lufthansa is known for its dedication to excellence and for providing exceptional customer service. You can visit the Lufthansa Nairobi Office to avail services like flight booking, rescheduling, cancellation, posting request for travel with pets, clearing concerns related to baggage, and much more. You can look forward to top-notch airline services for your business or leisure travel. Share your queries with the friendly staff and get swift solutions.
Lufthansa Nairobi Office Address
Regal Plaza, 1st Floor, Limuru Road
Parklands, 30320-00100GPO
Nairobi, Kenya
Lufthansa Nairobi Airport Address
Jomo Kenyatta International Airport,
Embakasi, Nairobi, Kenya
Airport Phone Number: +254 20 822111
Lufthansa Nairobi Office Contact Number/Reservation Phone Number
Tel : 0800 723935
Email: customer.relations@lufthansa.com
Working hours: 24 hours, 7 days a week
Map
Lufthansa Airline’s official webpage: https://www.lufthansa.com/in/en/homepage
Lufthansa flight status: https://www.lufthansa.com/ke/en/timetable-and-flight-status
Online Check-in with Lufthansa: https://www.lufthansa.com/ge/en/online-check-in
All the Lufthansa Offices information around the world.
Lufthansa Baggage Allowance
| View Airlines Hand | Cabin baggage | Excess baggage charges |
| Checked baggage | Overweight baggage charges | Oversize baggage charges |
Lufthansa Baggage Service Info
Phone/Contact Number : 91 124 398 4116
Inquiries about Baggage: https://www.lufthansa.com/pe/en/baggage-irregularities
centralbaggagetracing@dlh.de is the e-mail address for central luggage tracking.
D-60546 Frankfurt/Main Germany
Deutsche Lufthansa Aktiengesellschaft
Gepäckermittlung
Fax: 0049 (0)69 690 55171
Lufthansa Offers a Variety of Plane / Aircraft Types
Total fleet: 268
- Airbus A319-100
- Airbus A320-200
- Airbus A320neo
- Airbus A321-100
- Airbus A321-200
- Airbus A321neo
- Airbus A330-300
- Airbus A340-300
- Airbus A340-600
- Airbus A350-900
- Airbus A380-800
- Boeing 737-300
- Boeing 737-300
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-9
The following queries are handled by the Lufthansa Nairobi Office’s Customer Care department.
| Flight Ticket Booking | Ok to Board | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Airport Lounges | Flight/Visa Info |
| Miles | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Visa on Arrival | Flight Wifi |
If you wish to book a flight with Lufthansa or need more information about its various services, please do not hesitate to contact the travel professionals at the Lufthansa Office in Nairobi.
Related FAQ’s:
Find answers to some of the major queries related to the Nairobi Office.
Share your requirements with the office team, and they will help you book a vehicle in advance.
Yes! The airline allows you to travel with a pet on your flight but as per certain guidelines. Seek all details from the team engaged at the Nairobi office.
Surely! You have the option to modify your booking and add additional baggage to it. Make sure to seek advice from the office team.
Yes, you can contact professionals to cancel your Lufthansa flight. They assist you with rescheduling your flight or posting a request for refund accordingly.
Lufthansa may provide you with complimentary lounge access as per defined criterion. Speak to the Nairobi office team to find out your eligibility and the related charges.