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Lufthansa Chicago Office in Illinois

  •    Terminal 1, Bessie Coleman Dr, Chicago, IL 60666, United States
  •    1 800 645-3880
  •    24 hours, 7 days a week
  •    www.lufthansa.com
  •    customer.relations@lufthansa.com

A team of committed travel specialists manages the Lufthansa Chicago Office and is relentlessly engaged in helping you plan your air journey. Whether you are travelling for business or leisure, you can rely on the impeccable flight reservation services and enjoy a pleasurable journey ahead. Make sure you collect all the information, submit the required documents, prepare the mandatory identification documents and adhere to all the regulations set by the airline.

Read on!

Lufthansa Chicago Office Address

Location: Terminal 1, Bessie Coleman Dr, Chicago, IL 60666, United States

Lufthansa Chicago Airport Office

Address: Chicago O’Hare International Airport,
10000 W O’Hare Ave, Chicago, IL 60666, United States

Airport Phone Number: +1 800-832-6352

Lufthansa Chicago Office Phone Numbers/Reservation Contact Number

Tel :  +1 800-645-3880
Email: customer.relations@lufthansa.com

Working hours: 24 hours, 7 days a week

Map

Lufthansa Airline’s official webpagehttps://www.lufthansa.com/in/en/homepage

Lufthansa flight status:https://www.lufthansa.com/ke/en/timetable-and-flight-status

Online Check-in with Lufthansahttps://www.lufthansa.com/ge/en/online-check-in

All the Lufthansa Offices information around the world.

Services offered by Lufthansa Chicago Office in Illinois

Below are some of the key services offered by Lufthansa Chicago Office:

Book a flight

If you are looking for a desired flight schedule or have specific queries regarding your booking, you can speak to the experts at Lufthansa Chicago Office. The team carefully reviews what you actually need and efficiently assists you in making a smooth flight booking.

Cancel a flight

If you would like to cancel your flight and discuss rebooking options, please contact the office staff. The team assists you in submitting a refund request in line with Lufthansa policies.

Baggage Allowance

Carry-on and checked baggage must be carried as per the weight and size limits set by the airline. Otherwise, you may encounter last-minute difficulties at the check-in counter if your luggage exceeds the defined limits. Therefore, consult with the experts at the Chicago office of Lufthansa in advance and purchase additional luggage, if necessary.

Lufthansa Airline’s Baggage Allowance

View Airlines HandCabin baggageExcess baggage charges
Checked baggageOverweight baggage chargesOversize baggage charges

Lost or Damaged Baggage Issues

If your luggage is missing after arriving at the airport or is found in a damaged condition, you can speak to the office staff to file a complaint. Get all the assistance so as to comply fully with the regulations defined by Lufthansa. If you wish to claim compensation, you may be asked to fill in a form with all the required information and may need to present some documents as evidence.

Airport check-in for Lufthansa Flights 

You must maintain important documents and certificates required for your next Lufthansa flight, especially if you are flying internationally. Contact the office experts for more information. You can also enquire about the airline’s online/web and kiosk check-in options.

Special Services by Lufthansa Chicago Office

Lufthansa offers special services to make your journey more comfortable. For special support services like provision of wheelchairs, medical equipment etc. on board, arrangements for travelling with infants and children, special meals on board etc., please contact the Chicago office staff. They provide information about the required documents, application forms, fees etc. Simply request such services in advance and the airline team will be informed. They will make all such arrangements for you during your flight.

Visa Application Support

If you are planning to travel internationally, you can ask the travel executives posted at the Lufthansa Chicago Office for important information regarding visa services. The team provides you with all the support regarding the application process, document submission, ID cards to be shown, and other related aspects.

Avail Car Rental Services by Lufthansa Chicago Office

You can get in touch with the experts engaged at the Lufthansa Chicago Office to explore vehicle options and confirm the relevant charges. If you need to rush out of the airport to attend an event right after your flight, you can find a car waiting outside, if you book it in advance.

Lufthansa Loyalty Program

If you fly with Lufthansa often, you may register or sign up for their loyalty program that lets you earn miles. This program comes with a lot of perks, as you can get discounts on future bookings and receive discounts based on your purchases made through the airline’s partner sites. The Chicago office team shares details about such promotional programs, especially corporate discount offers that are extremely useful for business clients. Explore and choose the best one that suits your needs and save money on future flight reservations.

Facilities at Airport Terminals

You can check what services are offered by the airline at the related airport terminal. The office team of Lufthansa provides you with all the relevant information. It will be useful if you want to avail emergency services at the airport. 
Plan a visit to Lufthansa Chicago Office to receive personalized assistance. If you have further issues with booking your flight or would like to avail other services pertaining to your flight, feel free to reach out to the experts at the office.

Lufthansa Airlines Baggage Service Info

Phone/Contact Number : 91 124 398 4116

Inquiries about Baggagehttps://www.lufthansa.com/pe/en/baggage-irregularities

centralbaggagetracing@dlh.de is the e-mail address for central luggage tracking.

D-60546 Frankfurt/Main Germany
Deutsche Lufthansa Aktiengesellschaft

Gepäckermittlung

Fax: 0049 (0)69 690 55171

Lufthansa Offers a Variety of Plane / Aircraft Types

Total fleet: 268

  • Airbus A319-100
  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-100
  • Airbus A321-200
  • Airbus A321neo
  • Airbus A330-300
  • Airbus A340-300
  • Airbus A340-600
  • Airbus A350-900
  • Airbus A380-800
  • Boeing 737-300
  • Boeing 737-300
  • Boeing 747-400
  • Boeing 747-8I
  • Boeing 777-9

The following queries are handled by the Lufthansa Chicago Office’s Customer Care department.

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Related FAQ’s:

It may be useful for you to read some of the most frequently asked questions regarding Lufthansa.

How can I book a car rental?

Share your requirements with the office team, and they will help you book a vehicle in advance.

Can I travel with a pet on a Lufthansa flight?

Yes! The airline allows you to travel with a pet on your flight but as per certain guidelines. Seek all details from the team engaged at the Chicago office.

Can I add extra baggage after I have booked a flight?

Surely! You have the option to modify your booking and add additional baggage to it. Make sure to seek advice from the office team.

Does the office assist in cancelling a flight booking?

Yes, you can contact professionals to cancel your Lufthansa flight. They assist you with rescheduling your flight or posting a request for refund accordingly.

How to access an airport lounge if I travel with Lufthansa?

Lufthansa may provide you with complimentary lounge access as per defined criterion. Speak to the Chicago office team to find out your eligibility and the related charges.

Can I avail check-in related assistance from the team at the Chicago office?

Surely! The team guides you with following the related check-in procedure and keeping all the documents, ID proof, and other certificates ready.

Can I reserve a Lufthansa flight for an unaccompanied minor child?

Yes, the airline allows flight bookings for minors or children flying alone. You can avail this service while consulting with the team at the Chicago office.

Can I pre order special meals for my Lufthansa flight?

Yes, the experts at the Lufthansa Chicago office help you pre order special meals which may include vegan options, diabetic food etc.

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