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Lufthansa Abu Dhabi Office in UAE

  •    Office# 1, Mezzanine Floor, Al Suwaidi Building, Al Muroor Road, Madinat Zayed, Abu Dhabi City, Abu Dhabi
  •    1 800 645-3880
  •    24 hours, 7 days a week
  •    www.lufthansa.com
  •    customer.relations@lufthansa.com

You can seek assistance from well-qualified travel professionals at Lufthansa Abu Dhabi Office. Right from booking flight tickets to fulfilling formalities at your destination airport, get all the related concerns addressed. Make sure to find all the crucial details beforehand so as to enjoy a smooth flight journey.

Lufthansa Abu Dhabi Office Address

Office# 1, Mezzanine Floor, Al Suwaidi Building, Al Muroor Road, Madinat Zayed, Abu Dhabi City, Abu Dhabi

Lufthansa Abu Dhabi Airport Office

Abu Dhabi International Airport,
Abu Dhabi – United Arab Emirates

Airport Phone Number:  +971 2 505 5555

Lufthansa Abu Dhabi Office Contact Numbers/Reservation Phone Number

Tel : +971 4 389 8100

Working hours
24 hours, 7 days a week

Map

Lufthansa Airline’s official webpagehttps://www.lufthansa.com/in/en/homepage

Lufthansa flight status:https://www.lufthansa.com/ke/en/timetable-and-flight-status

Online Check-in with Lufthansahttps://www.lufthansa.com/ge/en/online-check-in

All the Lufthansa Airlines Offices information around the globe.

Lufthansa Airline’s Baggage Allowance

View Delta Airlines HandCabin baggageExcess baggage charges
Checked baggageOverweight baggage chargesOversize baggage charges

Lufthansa Airlines Baggage Service Info

Phone/Contact Number : 91 124 398 4116

Inquiries about BaggageLufthansa baggage inquiries

centralbaggagetracing@dlh.de is the e-mail address for central luggage tracking.

D-60546 Frankfurt/Main Germany
Deutsche Lufthansa Aktiengesellschaft

Gepäckermittlung

Fax: 0049 (0)69 690 55171

Lufthansa Airlines Offers a Variety of Plane / Aircraft Types

Total fleet: 268

  • Airbus A319-100
  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-100
  • Airbus A321-200
  • Airbus A321neo
  • Airbus A330-300
  • Airbus A340-300
  • Airbus A340-600
  • Airbus A350-900
  • Airbus A380-800
  • Boeing 737-300
  • Boeing 737-300
  • Boeing 747-400
  • Boeing 747-8I
  • Boeing 777-9

The following queries are resolved by the Lufthansa Abu Dhabi Office’s Customer Care department.

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Services Provided by Lufthansa Abu Dhabi Office 

Get in touch with experts at Lufthansa Abu Dhabi Office to avail a wide range of services, some of which are described below.

Services Related to Reservations

Although some travelers prefer to make their reservations through the website of Lufthansa, you can contact the experts at the Abu Dhabi office if you require in-person guidance. They can offer you advice on a variety of subjects like making group bookings, availing corporate flight discounts, reserving additional seats, checking baggage, availing special assistance services, traveling with pets, carrying electronic equipment on a flight, and getting other crucial information.

Edit Booking

There could be some changes or additions to be made to your reservation. You may also have to make deletions or alterations if your travel plans change all of a sudden. Get all the help you need from the Abu Dhabi staff. This option is also available on the website of Lufthansa and can be used if you made the reservation through it. Else, you are recommended to visit the office and get personalized services to avoid any confusions. 

Baggage Issues

Facing baggage related concerns? Feel free to get in touch with the professionals at the Abu Dhabi office. They will also help you comprehend the regulations that the airline has set forth for check-in and checked baggage. The website of Lufthansa also has a dedicated section on luggage allowance that has answers to all your questions about the size of bags, information based on the boarding class type chosen, the maximum weight permitted, and much more.

Cancellation and Refund

Do you have queries regarding canceling your reservation in case of an emergency? You will receive complete guidance from the Lufthansa Abu Dhabi office staff on how to cancel a flight in an emergency. They will also provide you with instructions on how to track your ticket and file a refund request on your canceled ticket, if applicable. If you need to book another flight in lieu of the same, the staff can guide you according to your requirements and preferences. 

Check-in-related Matters

You can get details about the terminal and check-in counter for Lufthansa at the related airport so that you can mark your arrival without any delay. The office staff can give you all the information you require regarding the paperwork or documents that must be presented at the check-in counter, especially in case of international travel. If everything goes right during your check-in and there are no baggage related issues, you will get your boarding pass and can proceed towards the departure gate. If you wish to mark online check-in, seek assistance from the Abu Dhabi team. 

Special Assistance Services

You may need medical or wheelchair assistance if you are traveling with elderly relatives, disabled family members, or an expectant female on a Lufthansa flight. Thus, you can speak to the professionals to ask questions about posting an advance request for these services or to raise any concerns you may have regarding services that have already been reserved. Please be aware that most airlines require reservations for these services to be made beforehand in order to make timely arrangements for you. Thus, don’t delay in getting all the important details from the Abu Dhabi staff.

Unaccompanied Minor Services

Do you need to make a reservation for your minor child to travel alone on Lufthansa? Don’t worry! The professionals are here to help you. They can guide you on the related details including making such a flight booking, posting special requests to the airline, getting ready all the necessary documents, and more. The airline Abu Dhabi staff takes care of minor children at the airport and on the flight. Thus, informing the airline in advance will help you stay relieved, as there will be timely arrangements for your child. However, you will have to see what is the minimum age defined by the airline for a minor to travel alone. So, reach out to experts at the office for friendly advice.

Pet Policy

Pets are allowed on Lufthansa. But whether they can travel in cargo or as checked baggage? This is a concern for you. Thus, seek guidance from travel experts at the office. The reservation for pets can be made for the same flight that you fly in. But you need to know the minimum age of pets allowed on Lufthansa flights and the type of carriers required to take them. You can ask all such questions by getting in touch with experts at the Lufthansa Office in Abu Dhabi. 

Lounge Services

Spending time at a lounge before catching your flight is an ideal way to relax while proceeding for your journey. You can confirm from the Abu Dhabi staff whether Lufthansa lounges are available at the airport you need to depart from. You can also ask the access policy and what all is required to be shown to get inside the related lounge. Also make sure to be aware of advance booking, if required. Most of the lounges also allow you to bring guests with you. If you wish to bring or invite a known one, you can gather details about the same, or make a reservation for them in advance, if applicable as per their lounge policy. 

Car Rental

Do you need to reach a specific location to attend a family gathering or a business meeting after checking out of the airport? If this is the case, you must make an arrangement on time. Contact the Abu Dhabi staff for information on how to rent a car and make the reservation in advance. This helps you stay stress-free and avoid last-minute chaos, as you might not get a car on-the-spot after landing from a Lufthansa flight. 

Apart from the services described above, the Abu Dhabi office experts may also be contacted in case of other issues or services related to Lufthansa. It’s beneficial to take note of all the important airline policies and regulations so as to avoid unexpected situations. You may also gather details about any formalities to be fulfilled at your destination airport in case of an international flight. 

FAQ’s Related to Lufthansa Office in Abu Dhabi, UAE

Here are some of the major queries travelers usually ask about their flights reserved with Lufthansa. Take a look to make an informed decision. 

What terminal is Lufthansa at Abu Dhabi International Airport?

Lufthansa flights run through Terminal 1 and Concourse D of Abu Dhabi International Airport.

Can I take my pet on Lufthansa?

Yes, Lufthansa allows passengers to take their pets on flights. Travel specialists at the office may be contacted for more details.

What is the address of the Lufthansa office in Abu Dhabi, UAE?

The office is strategically located at Office# 1, Mezzanine Floor, Al Suwaidi Building, Al Muroor Road, Madinat Zayed, Abu Dhabi City, Abu Dhabi.

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