Kenya Airways New York Office in USA

The Kenya Airways New York Office is operated by a group of travel professionals dedicated to your service. Right from booking flight tickets to getting detailed information about fulfilling formalities at your destination airport, you can get all such concerns addressed suitably to enjoy a smooth experience. 

Kenya Airways New York Office Address

KENYA AIRWAYS PLC,
980 6TH AVENUE OFFICE 02-113,
WEWORK NEW YORK, NY, 10018

Kenya Airways Office New York Contact Information

New York, USA
Email:– Relations@kenya-airways.com
Working Hours: Monday-Sunday: 24Hrs
Call Center: +251-11-5514258
Fax: +251-11-5511548

Kenya Airways New York Airport Office Address and Contact

John F. Kennedy International Airport,
Queens, NY 11430, United States

Airport Phone Number: +1-718-244-4444

Kenya Airways Contact Number/Booking Contact Number

Tel : +254-20-3274747
Email:  Relations@kenya-airways.com

Working Hours: Monday-Sunday: 24Hrs

Map

Official website of Kenya Airways: https://www.kenya-airways.com/glo/en/

Kenya Airways Online Check-in: https://www.kenya-airways.com/en/book-manage/post-booking/check-in/

Flight Status of Kenya Airways, Check Here: https://www.kenya-airways.com/prepare-for-travel/manage-booking/flight-status/en/

For Flight Schedule: https://www.kenya-airways.com/plan-and-book/search-and-book/flight-timetable/en/

Kenya Airways Baggage Services Information

Kenya Airways Baggage Services Phone Numbers:- +254-20-3274747

Inquiries for Baggage: Kenya Airways baggage inquiries

Baggage Lost and Found: Baggage lost and found – Kenya Airways

Kenya Airways Baggage Allowance

View Delta Airlines Hand	Cabin baggage	Excess baggage charges
Checked baggage	Overweight baggage charges	Oversize baggage charges

Kenya Airways Offers a Variety of Planes and Aircraft

Total fleet: 45

• Boeing 737-300
• Boeing 737-700
• Boeing 737-800
• Boeing 777-200ER
• Boeing 777-300ER
• Boeing 787–8
• Embraer ERJ-190
• Boeing 737-300F

Kenya Airways Office in New York, USA Handles the Following Inquiries

Flight Ticket Booking	Ok to Board	Flight Ticket Cancellation
Airport Lounges	Visa Services	Baggage Allowance, Online Check-in
Airport Transfers	Meet and Greet	Duty-Free Allowance
Immigration Services	Business Class	In-Flight Meals
Missing Luggage	Flight/Visa Info	Miles
Economy Class	Delayed Flights	Airport Facilities
In-Flight Entertainment	Airport Wifi	Valet Parking
Visa on Arrival	Flight Wifi

Get details of all Kenya Airways Offices around the globe.

Services Provided by Kenya Airways New York Office 

Following are some of the major services offered by the office. 

Reservations for tickets

You may easily have your tickets booked with Kenya Airways for solo or group travels. Speak to the team and get relevant advice to avail the ongoing offers or schemes. Any concerns you may have about your business or leisure trip, selecting a specific flight based on the schedule, selecting particular seats, making payment using a specific method, or anything else can be addressed. 

Manage Booking

You may have to make changes to your current reservation. You can choose a different boarding class, upgrade your tickets, add baggage, make modifications to your reservation, and do more with the help of the travel experts engaged at Kenya Airways New York Office. The team will also inform you about other associated aspects so as to make your experience absolutely hassle-free. 

Baggage Allowance

It is recommended that you take your bags in line with the airline’s baggage limit. Whether you travel in Economy or a higher class, you can ask the New York Office staff for advice if you need more specific information. It is important to follow the size and weight restrictions defined by Kenya Airways. If you need to carry bags more than the specified limit, you can add extra baggage by paying some charges. 

Cancellation and Refund Requests 

You may have to postpone your flight in case of an emergency. Consult the staff at New York for the relevant process and, if appropriate, submit a refund request for your cancelled ticket. The team will also inform you whether you will get the refund in the form of some coupons or points which can be redeemed later within a certain duration. You can also look for any other flight to the same destination and tell the travel staff to book it according to your requirements. 

Airport Check-in

Get in touch with the New York office team to gain insights into the check-in related procedures set by Kenya Airways. Make sure you are fully aware of the process, present your documents at the counter, and obtain your boarding permit. However, be sure your carry-ons and checked bags don’t go above the limits your airline has specified. If it is found that your luggage is overweight, you might need to purchase more luggage or take other necessary actions. Thus, you can save yourself from unnecessary delays by purchasing extra baggage in advance. Not only this, you can also ask about marking web check-in or checking in at self service kiosks located at the relevant airport. 

Flight Status

To find out the current status of your flight, you can speak to the travel specialists at Kenya Airways New York Office. You may also seek assistance from them for checking the same online, if applicable. However, visiting the office enables personalized experience and you may take a suitable action like booking another flight, if a delay in your booked flight is mentioned.

Special Assistance Services at Kenya Airways New York Office

Kenya Airways strives to provide a comfortable flying experience for its customers. Passengers with specific disabilities may require wheelchairs or certain medical equipment, and thus, special arrangements are made for them. You must post a request well in advance and ask the team at New York airport for advice on using special services. This enables the airline’s team to stay prepared with all the necessary arrangements for you whether you need them at the airport, on your way to the departure area, or on the flight itself. 

Travel of Unaccompanied Minors

Kenya Airways also provides services to ease the travel of your minor children who travel alone on its flights. You can seek information from the staff at Kenya Airways New York Office, fill up the required forms, and prepare the related documents to be submitted in advance. Thus, the airline’s team will keep all such arrangements ready to make sure that your minor child doesn’t face any difficulties getting to their destination. Right from check-in to landing at the destination airport, the airline’s team takes care of your child thoroughly.

Senior Citizens Traveling with Kenya Airways

Kenya Airways makes available a number of amenities to facilitate smooth travel for senior citizens. If you are traveling with older people or if they are traveling alone, you can get advice from the travel professionals at the office for the relevant flight bookings. They can be contacted in person at the Kenya Airways New York Office. You need to be aware of the services provided in this respect, any terms that the airline may have set, submit a request for the service, showing relevant documentation, and more. Once you do this, stay assured that these people will be taken care of by the professionals representing the airline at the airport. All their needs will also be served on board.

Lounge

Please contact the travel specialists at the New York office to get all the information regarding accessing Kenya Airways lounges located at your related airport. You can spend some hours in the lounge with your family or friends as you have ample time after obtaining your boarding pass and before boarding your scheduled flight. This location is also perfect for productive team discussions or business meetings. You may also bring or invite guests to the lounges as per defined policies.

Loyalty Programs

You can contact the team at Kenya Airways New York Office to get details about loyalty programs or other such special promotional offers run by the airline. This helps you collect miles or points on your flight journeys and the same can be redeemed on your future bookings. The airline also provides members with certain other perks or benefits like bringing baggage more than the defined limits, getting discounts on shopping on partner sites, and more.

Car Rentals

If you would like to use this service, you may ask the travel experts at the Kenya Airways New York Office for the assistance you need. All you have to do is make a reservation in advance so that you get the selected car available outside the airport. So, whether it’s a family occasion you need to attend or a conference to be attended as part of your official visit, you may stay assured of timely arrival.

You can also discuss other issues or problems that may be different from these services. The Kenya Airways New York office team will provide you with speedy resolutions, thereby enabling a customer-friendly experience for you. Especially, you need to be double cautious in case of international travel, as it requires much more regulations to be followed because you are traveling to a foreign location. Get all your queries addressed suitably.

FAQ’s on Kenya Airways New York Office

Here are some of the major queries generally asked by travellers about the Kenya Airways New York Office. You are advised to read through the same for planning your flight journey in a better way.