Kenya Airways Abuja Office in Nigeria

  •    Kenya Airways Ltd, First Floor, Transcorp Hilton Hotel Abuja
  •    9021743234
  •    Monday-Sunday: 24Hrs
  •    https://www.kenya-airways.com/
  •    Relations@kenya-airways.com

Travel experts at the Kenya Airways Abuja Office in Nigeria are committed to providing customers with exceptional services. A flight requires careful planning, as you need to avail a lot of services and follow protocols established by airlines. Even last-minute problems can pose hurdles on your way and affect your travel experience.  

You can stay relaxed knowing that the team at the Chicago office will take care of all your queries regarding bookings, luggage, special services, in-flight amenities, and much more. Stay assured of a comfortable journey with Kenya Airways.

Kenya Airways Abuja Office Address

Kenya Airways Ltd, First Floor, Transcorp Hilton Hotel, Abuja

Kenya Airways Ticket Office Abuja, Nigeria

Abuja, Nigeria
Email:Relations@kenya-airways.com
Working Hours: Monday-Sunday: 24Hrs
Call Center: +251-11-5514258
Fax: +251-11-5511548

Kenya Airways Abuja Airport Office Address and Contact Number

Nnamdi Azikiwe International Airport,
900102, Abuja, Nigeria

Airport Phone Number: 07036029400, 08186201926

Kenya Airways Abuja Phone Numbers/Booking Contact Numbers

Tel : 9021743234 or +254-20-3274747
EmailRelations@kenya-airways.com

Working Hours: Monday-Sunday: 24Hrs

Map

Official website of Kenya Airways: https://www.kenya-airways.com/glo/en/

Kenya Airways Online Check-inhttps://www.kenya-airways.com/en/book-manage/post-booking/check-in/

Flight Status of Kenya Airways, Check Herehttps://www.kenya-airways.com/prepare-for-travel/manage-booking/flight-status/en/

For Flight Schedulehttps://www.kenya-airways.com/plan-and-book/search-and-book/flight-timetable/en/

All the Information of Kenya Airways Offices throughout the world.

Kenya Airways Baggage Services Information

Kenya Airways Baggage Services Phone Numbers:- +254-20-3274747

Baggage Lost and Foundhttps://www.kenya-airways.com/en-in/prepare-for-travel/baggage-information/delayed-lost-or-damaged-baggage/en/

Services Provided by Kenya Airways Abuja Office in Nigeria

Take a thorough look at some of the services offered by this office that is operated as an integral part of Kenya Airways.

Booking a Flight

You can speak to travel representatives at the office to make a new reservation or to get assistance with an existing reservation for a Kenya Airways flight. You may seek all the information regarding the best flight schedule that suits your requirements. The team will inform you about all the documents or any other paperwork required for the same. 

Modify Booking

If you would like to modify your reservation, please contact the travel team. You may have questions about seat upgrades or need to make other changes to your reservation like getting another boarding class, selecting a different seat arrangement, adding extra luggage etc., which are duly addressed by the team working for Kenya Airways. 

Cancel a Booking

You have the option to cancel your flight if an urgent situation arises. Contact the team at the Kenya Airways Abuja Office in Nigeria to get it done simply and receive the refund, if applicable. You may have to book another flight to the same destination. So, the team can assist you accordingly.  

Baggage-related Services 

It is advised that you get all the information regarding the airline’s baggage allowance limit. If you’re having problems comprehending the restrictions of baggage, travel specialists can easily answer your inquiries. Make sure to take note the size and weight limits defined for check-in and checked baggage. At the same time, it’s important to know whether musical equipment, an electronic device, a laptop, or any other such item can be taken as a carry-on on the flight or you need to pack it in your checked baggage. Considering all the relevant aspects, you may have to buy extra baggage. The team at the Abuja Office will advise you on adding the same to your reservation in advance.

Kenya Airways Baggage Allowance

View Delta Airlines HandCabin baggageExcess baggage charges
Checked baggageOverweight baggage chargesOversize baggage charges

Check-in Procedures 

If you have any issues or concerns regarding the airport check-in procedure, you can discuss the same with travel staff at the Kenya Airways Abuja Office in Nigeria. It is important to go to the check-in counter prepared with the necessary documents or certifications, as per your booking or requests for special services. Besides, your baggage must fit within the specified dimensions. If this is not the case, you might have to purchase it at the airport. You receive the boarding card to proceed to the boarding gate once all requirements have been completed. You are advised to follow all the baggage allowance rules and make all the arrangements beforehand so that you don’t have to wait at the check in counter for long due to the baggage issues.

Special Assistance Services

Kenya Airways offers relevant services for senior citizens and travelers with disabilities. You can connect with the team to post a request for this service on a flight by Kenya Airways. Whether you require medical attention on an aircraft or a wheelchair at an airport, you must gather all the necessary information before submitting a request. Please be aware that timely notification to the airline is required in order to enable their staff to promptly make the required arrangements.

Traveling with Infants

If you need to take your infant on a flight by Kenya Airways, you don’t need to worry. The crew on board stays focused and offers you complete assistance. However, you need to inform the airline in advance. Get assistance from the staff at the airline’s city office as they will inform you whether such factors need to be mentioned at the time of making your flight booking or you need to post a separate request for the same. 

Travel of Unaccompanied Minors 

The Abuja office staff provides you with all the information you need to reserve a ticket for your minor child if they are flying alone on a Kenya Airways flight. The crew on a Kenya Airways flight is well-trained and stay vigilant on handling matters related to travel of unaccompanied minors on flights. Your child can easily be assisted by the staff at the airport and when they are about to board the aircraft. You can therefore rest assured that your child will have a convenient flying experience. All you need to do is gather complete details from the staff at the office for preparing the necessary documents in line with the airline’s policies. 

Kenya Airways Offers a Variety of Planes and Aircraft

Total fleet: 45

  • Boeing 737-300
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 777-200ER
  • Boeing 777-300ER
  • Boeing 787–8
  • Embraer ERJ-190
  • Boeing 737-300F

Enquiries Handled by Kenya Airways Office in Abuja, Nigeria

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageMilesFlight/Visa Info
Economy ClassDelayed FlightsAirport Facilities
In-Flight EntertainmentAirport WifiValet Parking
Visa on ArrivalFlight Wifi

Frequently Asked Questions:

You are recommended to go through the following queries that are usually raised by travelers regarding Kenya Airways.

Q1. What is the address of the Kenya Airways Abuja Office in Nigeria?

Ans. This city office of Kenya Airways is located at Kenya Airways Ltd, First Floor, Transcorp Hilton Hotel, Abuja.

Q2. What is the contact number of the Kenya Airways Abuja Office in Nigeria?

Ans. You may contact the office representatives at +251-11-5514258.

Q3. Which airport in Nigeria does Kenya Airways fly from?

Ans. Kenya Airways flights are operated through Nnamdi Azikiwe International Airport in Nigeria.

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