JetBlue Albany Office in New York

  •    737 Albany Shaker Rd Unit B6, Latham, NY 12110, United States
  •    +1 800 538 2583
  •    Every day - 24hrs

JetBlue Albany Office aims to assist travelers with seamless travel planning. No matter whether you are heading on a leisure journey or a business trip, the congenial staff takes care of all your requirements. You can seek assistance on modifying your reservation, cancelling and posting refund requests, availing special assistance services, and much more.  

JetBlue Airlines Albany Office Address & Contact Info

737 Albany Shaker Rd Unit B6, Latham, NY 12110, United States

Contact Number: +1 800 538 2583

Email Address:

Airport Details & Map Location

Albany International Airport,
Shaker Rd, Colonie, NY, United States

Airport Phone Number: +1 518-242-2200

Head Quarter Contact Info

HQ Address:118-29 Queens Blvd, Forest Hills, New York, 11375, USA
Tel Number:+1 800 538 2583
Fax Number:+1 718 709 3621
Working hours:24×7 Hours
Official Website:

Other Information on JetBlue Airlines

Online Check-in:

Flight Status, Check Here:

For Schedule:

Inquiries For Baggage:

Route Destinations:

Manage Trips (Change flights, bags & more):

Traveling with Kids:

Traveling with Pets:

Group Travel Info:

Accessibility Assistance:

TSA Precheck:

Baggage Allowance Details

View Airlines HandCabin baggageExcess baggage charges
Checked baggageOverweight baggage chargesOversize baggage charges

Plane/Aircraft Types Offered by JetBlue

  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321neo

Get Details of all JetBlue Offices across the globe.

JetBlue Customer Care department at JetBlue Albany Office handles the following inquiries

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesOnline Check-inBaggage Allowance
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Services Offered by JetBlue Albany Office 

Take a look at some of the services offered by the JetBlue Albany Office so as to make the most of your flight. 

Flight Reservations

This is one of the major services provided by the office. You can speak to the travel professionals and seek information about the best flights available as per your preferred schedule. This makes it easy for you to find the perfect flight. There are several options available for seating. The staff uses a custom strategy to address your specific concerns. Even if you wish to fly in business class or have a group reservation with JetBlue Albany, they will make you aware of all the requirements to be fulfilled including filling up relevant forms and presenting the necessary documents. 

Baggage-related Policies 

You must follow the baggage allowance limit that your airline has defined for both checked and cabin baggage. If you need to carry excess baggage or some item as a carry-on, feel free to ask the Cusco office team of JetBlue Albany for all the information you need. They will guide you on maintaining the size and weight limits as per the protocol. You may need to carry excess baggage or some item as a carry-on. The same may be added to your reservation, as per the airline’s policies. 

Apart from this, you may also need to take your laptop, gadget, speakers, musical equipment etc. The team will inform you whether such items are allowed to be taken as carry-ons on the flight or they must be packed in your checked baggage. 


If you have any questions about check-in procedures or rules set by JetBlue Albany, you can speak to the travel specialists at the office to get all the information you need. The ID proof, documents etc., must be shown at the check-in counter. However, you are still advised to get complete details from the staff especially in case of an international flight. Staying informed will help you adhere to the airline’s policies and avoid last-minute issues at the airport. For example, if your baggage exceeds the limits set by the airline, you may have to buy it on-the-spot at the check-in counter or the desk team will guide you with relevant steps. Thus, it may be time-consuming. Make sure to stay updated with all the necessary details for a smooth check-in experience at the airport. You may also ask the team about marking a web or online check-in.

Cancellation of Bookings 

The JetBlue Albany office team will assist you with the necessary process if you need to cancel your flight due to an emergency. If your flight qualifies, you can make a refund request. You may confirm from the team if the reimbursement is given to you in the form of points, credits, or coupons for future bookings. You may need to book another flight at this point of time. Seek all the necessary support from the team.

Manage Bookings 

If you need to manage or edit your existing flight reservation with JetBlue Albany, get all the necessary help from travel representatives at the JetBlue Albany Office. You may need to add extra seats, upgrade the seats, add additional baggage, or. The team can efficiently help you through a smooth process. 

Travel of Unaccompanied Minors

JetBlue Albany allows travel of unaccompanied minor children. If you need to make a reservation for your minor child, contact the staff at the JetBlue Albany Office for specific arrangements. You can get details about the minimum age defined by the airline for a child to fly alone on its flights. At the same time, you may need to submit essential documents and fulfil other formalities to make such a flight reservation for your child. 

Special Assistance Services 

Services for travelers with special needs are also provided by JetBlue Albany. You can ask the team about such services if a person with a disability is traveling with you. Requests for special assistance services at the airport or on the flight may be posted while making your reservation. It is essential that you communicate all of your needs in advance so that the airline’s team can make all the relevant arrangements beforehand like you may need a wheelchair or certain medical equipment onboard. Even if a senior citizen from your family is traveling alone, you can request assistance for them.

FAQ’s About JetBlue Office in Albany New York

Here are some of the most commonly raised queries about the JetBlue Albany Office in New York. Take a look to plan to stay informed and plan your air travel efficiently.

What is the address of the JetBlue Albany Office in New York?

The JetBlue Albany Office is located at 737 Albany Shaker Rd Unit B6, Latham, NY 12110, United States.

What is the contact number of the JetBlue Albany Office in New York?

You may contact the travel representatives at the JetBlue Albany Office at +1 800 538 2583

What is the arrival terminal for JetBlue Albany at Albany International Airport?

The JetBlue Albany flights arrive at Main Terminal of Albany International Airport.

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