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Japan Airlines Boston Office in Massachusetts

  •    500 Terminal Dr, Boston, MA 02128, United States
  •    +18005253663
  •    Every day - 24hrs
  •    https://www.jal.com/en/
  •    stephen.pearlman@jal.com

A team of committed travel specialists manages the Japan Airlines Boston Office and is relentlessly engaged in helping you plan your air journey. Whether you are travelling for business or leisure, you can rely on the impeccable flight reservation services and enjoy a pleasurable journey ahead. Make sure you collect all the information, submit the required documents, prepare the mandatory identification documents and adhere to all the regulations set by the airline.

Read on!

Japan Airlines Boston Office Address

500 Terminal Dr, Boston, MA 02128, United States

Map:

Japan Airlines Boston Airport Address

General Edward Lawrence Logan International Airport,
Boston, MA 02128, United States

Airport Phone Number: +1 800-235-6426

Japan Airlines Boston Office Phone Number/Reservation Contact Number

Tel: +18005253663
Fax: +81 3 5460 3108
Email: stephen.pearlman@jal.com
Working hours: 24 Hours – Everyday

Japan Airlines Head Office Address & Contact Number

Head Office : 4-11, Higashi Shinagawa, 2-Chrome,
Shinagawa-Ku, Tokyo, 140-8605, Japan

Contact Number: +81 3 5460 3109, 81 3 6733 3062

Official website: https://www.jal.com/en/

Online Check-in: https://www.jal.co.jp/en/flight-status/inter/sp/search/

All the Details of Japan Airlines Offices around the world.

Information on Japan Airlines Baggage Services

Baggage Services Phone Numbers:- 1800 102 4135

Inquiries For baggage: https://airlinesofficeguides.com/japan-airlines/

Services offered by Japan Airlines Boston Office in Massachusetts

Below are some of the key services offered by Japan Airlines Boston Office:

Book a flight

If you are looking for a desired flight schedule or have specific queries regarding your booking, you can speak to the experts at Japan Airlines Boston Office. The team carefully reviews what you actually need and efficiently assists you in making a smooth flight booking.

Cancel a flight

If you would like to cancel your flight and discuss rebooking options, please contact the office staff. The team assists you in submitting a refund request in line with Japan Airlines policies.

Baggage Allowance

Carry-on and checked baggage must be carried as per the weight and size limits set by the airline. Otherwise, you may encounter last-minute difficulties at the check-in counter if your luggage exceeds the defined limits. Therefore, consult with the experts at the Boston office of Japan Airlines in advance and purchase additional luggage, if necessary.

Japan Airlines Baggage Allowance

View Airlines HandChecked baggageExcess baggage charges
Cabin baggageOverweight baggage chargesOversize baggage charges

Lost or Damaged Baggage Issues

If your luggage is missing after arriving at the airport or is found in a damaged condition, you can speak to the office staff to file a complaint. Get all the assistance so as to comply fully with the regulations defined by Japan Airlines. If you wish to claim compensation, you may be asked to fill in a form with all the required information and may need to present some documents as evidence.

Airport check-in for Japan Airlines Flights 

You must maintain important documents and certificates required for your next Japan Airlines flight, especially if you are flying internationally. Contact the office experts for more information. You can also enquire about the airline’s online/web and kiosk check-in options.

Special Services

Japan Airlines offers special services to make your journey more comfortable. For special support services like provision of wheelchairs, medical equipment etc. on board, arrangements for travelling with infants and children, special meals on board etc., please contact the Boston office staff. They provide information about the required documents, application forms, fees etc. Simply request such services in advance and the airline team will be informed. They will make all such arrangements for you during your flight.

Visa Application Support

If you are planning to travel internationally, you can ask the travel executives posted at the Japan Airlines Boston Office for important information regarding visa services. The team provides you with all the support regarding the application process, document submission, ID cards to be shown, and other related aspects.

Avail Car Rental Services

You can get in touch with the experts engaged at the Japan Airlines Boston Office to explore vehicle options and confirm the relevant charges. If you need to rush out of the airport to attend an event right after your flight, you can find a car waiting outside, if you book it in advance.

Japan Airlines Loyalty Program

If you fly with Japan Airlines often, you may register or sign up for their loyalty program that lets you earn miles. This program comes with a lot of perks, as you can get discounts on future bookings and receive discounts based on your purchases made through the airline’s partner sites. The Boston office team shares details about such promotional programs, especially corporate discount offers that are extremely useful for business clients. Explore and choose the best one that suits your needs and save money on future flight reservations.

Facilities at Airport Terminals

You can check what services are offered by the airline at the related airport terminal. The office team of Japan Airlines provides you with all the relevant information. It will be useful if you want to avail emergency services at the airport. 
Plan a visit to Japan Airlines Boston Office to receive personalized assistance. If you have further issues with booking your flight or would like to avail other services pertaining to your flight, feel free to reach out to the experts at the office.

Japan Airlines offers a diverse selection of planes and aircraft.

Total Fleet:- 159

Boeing 737

  • Boeing 737
  • Boeing 737 Next-Gen
  • Boeing 767
  • Boeing 777
  • Boeing 787

The Japan Airlines Boston office in Massachusetts Customer Care section handles the following inquiries.

Online Check-inIn-Flight EntertainmentAirport Facilities
MilesEconomy ClassValet Parking
Flight/Visa InfoAirport LoungesMissing Luggage
Ok to BoardDelayed FlightsFlight Wifi
In-Flight MealsBusiness ClassImmigration Services
Baggage Allowance, Airport WifiVisa ServicesAirport Lounges
Duty-Free AllowanceMeet and GreetAirport Transfers
Flight Ticket CancellationVisa on ArrivalFlight Ticket Booking

Commonly Asked Questions:

It may be useful for you to read some of the most frequently asked questions regarding Japan Airlines.

Can I visit the Japan Airlines Boston office to book a flight with the airline?

Yes, you can visit the office directly and speak to travel professionals to avail flight booking services.

Can I book a one-way ticket with Japan Airlines?

Yes, you can discuss your requirements with travel professionals at the office and they will help you book a one-way ticket.

Can I avail flight cancellation services?

Yes, the office experts help you cancel a flight without any hassle. You can also seek guidance on requesting a refund, as per applicability.

Can I seek information about check-in procedures from the Boston office of Japan Airlines?

Yes, get in touch with well-qualified travel professionals at the office. They advise you on fulfilling the relevant formalities for check-in and to obtain the boarding pass at the airport.

What if I need to carry baggage weighing more than the allowed limit?

You are suggested to seek advice from the team at the office. They provide you with assistance on purchasing additional baggage as per your requirements.

What is the cost for purchasing extra baggage?

The charges depend on the type of baggage and the route involved as part of your flight journey. You may gather full information from the travel executives posted at the Boston office of Japan Airlines.

Do I need to pay for baggage at the Boston office or the airport?

You can pay the charges during booking at the Japan Airlines Boston office. Else, if you don’t purchase extra baggage, you need to do the same at the airport check-in counter and make the payment there itself.

What travel documents do I need to present for my international flight?

You must carry your valid passport, necessary health certificates, and visa (as per applicability). However, do contact the office professionals for this information.

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