Icelandair Chicago Office in Illinois

  •    618 S. Access Road Chicago Illinois 60666
  •    +354 50 50 100
  •    24×7 Hours

A team of committed travel industry professionals is engaged at the Icelandair Chicago Office to provide you with customized solutions pertaining to your queries. You can get in touch with them, be it about your flight reservation for a general or corporate travel, flight cancellation, baggage purchase, special assistance, travel with pets, travel with musical equipment, or any other concerns you may have for making the best use of the services offered by the airline.

Icelandair Chicago Office Address

618 S. Access Road Chicago Illinois 60666

Icelandair Chicago Office Contact Information

Office Contact Number: +354 50 50 100

Office Working Hours: 24×7 Hours

Map :

Icelandair Chicago Airport Office Information

Chicago O’Hare International Airport, 10000 W O’Hare Ave, Chicago, IL 60666, United States

Airport Contact Number: +1 800-832-6352

Working Hours: 24×7 Hours

Icelandair Head Office Address & Contact Information

Icelandair Head Office : An der Trift 65, Dreieich, Germany

Official Website:

Phone Number Head Office : +354 50 50 100

Get all the Icelandair Office information around the globe. 

Services Provided by Icelandair Chicago Office, Illinois 

You are advised to reach out to travel executives at the office to get assistance in case of flight bookings and availing special services offered by the airline. 

Some of the major services provided by the office are described below. 


This is the topmost concern for travelers. If you want to book a flight with Icelandair, you can ask the staff for advice. You might have questions about bookings for groups, corporates, or general travel that you are scheduling for the first time. You can also inquire about the flights that are available and the payment method that will be used to process the transaction. Also, you can get advice on any previous reservations you may have made in the past and are currently having issues with.

Manage Booking

Travel experts can advise you on how to go about changing your flight schedule as per your preferences. It might be necessary for you to upgrade your seats, buy additional luggage, select a different boarding class, etc. Consider the team’s advice and move forward appropriately. The Icelandair website also offers you this option. You can confirm from the  Chicago team about using this online option anytime later.

Cancelling Flight and Requesting Refund

It is advised to speak to a representative at the Icelandair  Office in Chicago for the appropriate procedure and other crucial information in detail if you need to cancel your reservation due to some unexpected circumstances. You can also ask for help making a refund request and receiving your money back if one is applicable to your ticket. You can check the refund status online or by following the team’s instructions if the request has been made. The refund can also be provided in the form of vouchers, coupons, or points that could be used in bookings later.

Baggage Allowance

It is recommended to stay fully informed about the baggage allowance limit set by your airline. This ensures that you don’t face any problems at the check-in counter and you receive your boarding pass easily. But if you have queries or confusion related to baggage or you need to add extra baggage, the team at the Icelandair Chicago Office will guide you with a customized approach.

Lost or Damaged Baggage

You may also ask the team at the Icelandair Chicago Office about the relevant actions to be taken if you find your baggage in a damaged state after arriving at the airport. You may also find that your baggage is lost. When you approach the team at the office for flight booking, get all such information in advance so that you can take possible steps if you face such situations later. 


You must be aware of the check-in procedures and can contact the Chicago team at the office for the same. You have to be prepared with all the necessary paperwork or any additional things that may be needed. Make sure to comply with the baggage limit set by Icelandair because if you face any such issues, the official at the check-in desk will ask you to buy extra baggage. You must complete all the formalities and obtain a boarding pass. If you want to check in online via Icelandair’ website, you can also get the appropriate advice from the travel executives at the office.

Flight Status

If you wish to know the status of an Icelandair flight, as there may be delays or cancellations expected, you may seek assistance from the team. Thus, you can go ahead with taking the next step.

Special Assistance Services

When it comes to offering special assistance services, Icelandair makes sure that customers do not face any hassle. You can seek advice from the travel executives at the Icelandair Chicago Office on how to book these services. So, whether you wish to avail of wheelchair services, or you need a portable oxygen concentrator or battery-powered mobility aid, you may post a request in advance. 

You may also be traveling with someone who is visually challenged or has some other disability, there is a requirement for an assistive device, or you need someone to accompany you to the gate at the airport, you can seek the benefit of it all. Make sure to inform the airline’s team in advance so as to enable them to make timely arrangements. 

Travel of Unaccompanied Minors

Icelandair allows the travel of unaccompanied minors who have to fly alone without any elders. You need to gather all the details from the Chicago team, whether this is allowed only on domestic flights or on international flights also. You may also confirm the minimum age required for a child to travel alone and other related conditions, so as to avoid any hurdles at the end moment.

Travel with Pets

You are allowed to travel with your pets in Icelandair. You must gather information on whether you can take domestic dogs, domestic cats, small household birds, and small domestic rabbits. There will also be some terms and conditions. You may confirm the relevant information from the Chicago team and seek guidance on adding travel with pets to your reservation beforehand. 

If you wish to travel with your trained service animal on an Icelandair flight then also make sure to collect all the information in detail. Adherer to the related guidelines of the airline. 

All in all, you must be conversant with the complete pet policy of the airline, the charges, and guidelines for using the relevant pet carriers.

People May Ask!

You must go through the following important queries on the Icelandair Chicago Office in Illinois.

What terminal is Icelandair at Chicago O’Hare International Airport?

Icelandair flights are operated through Terminal 5 Of Chicago O’Hare International Airport.

What is the contact number of the Icelandair Chicago office?

The Icelandair Chicago office can be contacted at +354 50 50 100. 

Where is the Icelandair Chicago office located?

The address of the Icelandair Chicago office is 618 S. Access Road Chicago Illinois 60666.

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