Finnair Shanghai office in China

  •    Unit 3701, K-wah centre, NO.1010 Middle Huaihai Road, Shanghai P.R China 200031
  •    971 2 676 0900
  •    Every day - 24hrs
  •    www.finnair.com
  •    finnair.invoices@finnair.com.

The Finnair Shanghai Office serves as a major point of contact between the airline and its customers. Should you require any assistance regarding your flight booking with Finnair, you’re most welcome to visit the office and meet the team in person for the best guidance. 

No matter whether you are heading on a holiday with your friends or family or you are traveling for business purposes, you can inquire about the related services offered by the airline. Even if you have queries regarding the promotional offers or discounts run by the airline for flight bookings or other services, you may speak to the travel representative at the Shanghai office for the same.

Finnair Shanghai Office Address

Unit 3701, K-wah centre, NO.1010 Middle Huaihai Road, Shanghai P.R China 200031

Finnair Shanghai Airport Address & Contact Number

Shanghai Pudong International Airport,
Yingbin Expy, Pudong, Shanghai, China

Airport Contact Number : +86 21 96990

Finnair Shanghai Office Contact Numbers/Reservation Phone Number

Tel : 1800 102 1233
Email: finnair.invoices@finnair.com.

Working hours
Everday- @24 Hrs

Map

Official websitehttps://www.finnair.com/

Online Check-inhttps://www.finnair.com/us-en/check-in

Check the status of your flight herehttps://www.finnair.com/us-en/flight-information

Get details of all Finnair Offices.

Contact information for Finnair Baggage Services

Tel: +66 2 430 4791
Fax: +61 3 8340 8050

Inquiries about BaggageFinnair baggage inquiries

Plane / Aircraft Types Offered by Finnair

Total fleet: 59

ATR 42/72

  • ATR 42
  • ATR 72

Airbus A300

  • Airbus A300B4

Airbus A319

  • Airbus A319-100

Airbus A320

  • Airbus A320-200

Airbus A321

  • Airbus A321-200

Airbus A330

  • Airbus A330-300
  • Airbus A340-300

Airbus A350 XWB

  • Airbus A350-900

Boeing 737

  • Boeing 737-200

Boeing 757

  • Boeing 757-200

Douglas DC-8

  • Douglas DC-8-60

Embraer ERJ-170

  • Embraer ERJ-170

Embraer ERJ-190

  • Embraer ERJ-190

McDonnell Douglas DC-10

  • McDonnell Douglas DC-10-30

McDonnell Douglas DC-9

  • McDonnell Douglas DC-9-10
  • McDonnell Douglas DC-9-40
  • McDonnell Douglas DC-9-50

McDonnell Douglas MD-11

  • McDonnell Douglas MD-11

McDonnell Douglas MD-80

  • McDonnell Douglas MD-82
  • McDonnell Douglas MD-83
  • McDonnell Douglas MD-87

Saab 340

  • Saab 340

Customer Care at Finnair Shanghai Office staff handles the following inquiries.

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Services Provided by Finnair Shanghai Office, China 

Take a look at the services offered by friendly travel experts at the Shanghai Office of Finnair. 

Flight Booking 

You can contact the Shanghai team at the office for any queries related to flight bookings. Whether you wish to reserve a single ticket or it is a group booking for your corporate team, the professionals will assist you with all the relevant guidance. You may have several queries in the course of booking which may relate to payments or cancellations or availing some other services on the flight. You can raise your concerns before the team representing Finnair at your local office and get all your concerns addressed appropriately.

Edit or Manage Booking 

Once you get your flight reservation done, you may realize after some days that there are some changes to be made due to change of plans. Hence make sure to speak to the team at Finnair Shanghai office, and they will tell you whether you can make the desired change or not. You may have to reschedule your flight, upgrade your seats, choose a different boarding class, add a special service request, add additional baggage etc. All such matters may be discussed for the desired course of action. 

Cancel Booking 

You may need to cancel your booking due to sudden change in plans or an unexpected emergency. So, you can visit the office to seek assistance from the team at the Finnair Shanghai office. You can also inquire about booking a flight for some other date. If the ticket is refundable, you may also post a refund request for the canceled booking. The team will guide you about tracking the status of the refund which may be offered in the form of amount, points, or vouchers. 

Corporate Discounts 

If you are flying with your business team, you may inquire about the promotional schemes or offers that are currently active and being run by the airline for corporates. The Shanghai team will explain to you all the details, the process to register for the same, and the validity of the plan. Therefore, you can make group bookings for your corporate team on a special discount offered by Finnair.

Baggage Allowance 

Baggage allowance is one of the most important factors to be taken care of in case of flight bookings. You are required to comply with the size and weight restrictions defined by Finnair for taking carry-on bags and checked baggage on flights. When you approach the team at the Finnair office in Shanghai, China for a flight booking, they will share all the complete details with you.

You can ask about the charge applicable for buying extra baggage if you need to carry the baggage more than the defined limit. It’s beneficial to take note of such matters in advance. Extra baggage must be bought at the time you get your reservation made by an expert at the office. If your baggage is found to be exceeding the limit and you have not purchased extra baggage, you will have to face a delay at the check in counter at the airport. 

Check-in-related Queries 

Queries related to your check-in may be raised before the team at the Finnair Shanghai office. It could be related to the documents required to be shown at the check-in counter and so on. To be specific, you need to be more cautious if it is your flight to an international destination. Make sure to collect all details, comply with the rules, and follow the related restrictions so as to avoid any obstruction in your flight journey. You must also pay special attention to abiding by the baggage allowance limit. Otherwise, last-minute hassles may create complex issues, and you will have to face unnecessary delays. Besides, please be mindful that you may also need to fulfill certain formalities at your destination airport. 

Travel of Senior Citizens 

If you need to book a flight for a senior member of your family who is traveling alone or they may be traveling with you, you may avail special services offered by Finnair for them. The team at the Shanghai office will provide you with all the necessary details and the applicable charges if you request for an exclusive arrangement at the airport or on the flight. 

Special Assistance Services at Finnair Shanghai Office

Finnair makes sure that none of its passengers faces any discomfort or inconvenience on the flight. It aims to make the journey equally enjoyable for travelers who have some kind of disabilities. So, if you wish to reserve a flight for a member of your family who is suffering from some kind of visual impairment or physical disability, you can get in touch with the team at the Shanghai office and post a request for special arrangements for them. For example, a wheelchair, hearing aids, oxygen machine etc., may be arranged by the airline’s team in advance if you inform them in advance. Travel executives at the office will provide you with the best support including detailed information in this respect. 

Airport Lounge Access

Finnair also provides lounge facilities at various airports. You may wish to access its lounges when there is much time left before departure for flight. However, it is important for you to know the access routes and the related terms and conditions. Therefore, you can contact the team at the Shanghai office to gather insight into accessing the lounges made available by Finnair.

You can also seek information regarding the applicable charges. In fact, flyers often receive complimentary access owing to their flight bookings. So, you must be conversant with any such privileges you receive as a flyer. Make the most of your travel by accessing lounges and cherish nice moments with your dear ones. Lounges are also perfect zones to complete your ongoing business tasks on a laptop or have meetings with your colleagues. 

Hence, these are some of the usual services provided by the Finnair Shanghai Office. Nevertheless, you may have other concerns related to your existing flight bookings or you may be facing hurdles in getting a new reservation made. The team at the office may be contacted for solutions in case of any concerns. You may look forward to receiving customer-friendly services that are customized in line with what you actually need. 

FAQ’s related to Finnair Shanghai Office

Make sure to go through the following queries that are generally raised by leisure and business travelers regarding Finnair. 

What terminal is Finnair at Shanghai Pudong International Airport?

Finnair flights are operated through Terminal 2 of Shanghai Pudong International Airport. You are advised to confirm the same before the day of your travel.

What is the contact number of the Finnair Shanghai office?

The Finnair Shanghai office can be contacted  at 1800 102 1233.

Where is the Finnair Shanghai office located in China?

The address of the Finnair Shanghai office is Unit 3701, K-wah centre, NO.1010 Middle Huaihai Road, Shanghai P.R China 200031.

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