Ethiopian Airlines Dubai Office in UAE 

  •    Al Kazim Building - Ground Floor, Lootah Bldg, Street - 2 Airport Rd - near GGICO Metro Station - Garhoud - Dubai - United Arab Emirates
  •    +971 800 0320372
  •    Mon – Sat: 8:00am-5:45pm

The Ethiopian Airlines Dubai Office serves as a channel of communication between the airline and its customers. A team of dynamic experts from the travel industry operates the office. You may contact them for flight booking and cancellation services. Besides, you may also share your queries or requirements related to availing other services introduced by the Ethiopian Airlines. 

Location/Address of Ethiopian Airlines Dubai Office – UAE 

Ethiopian Airlines is located at Al Kazim Building – Ground Floor, Lootah Bldg, Street – 2 Airport Rd – near GGICO Metro Station – Garhoud – Dubai – United Arab Emirates.

Official Ethiopian Airlines Website:


Tel.: +971 800 0320372

Working Hours: Mon – Sat, 8:00am – 5:45pm


All the Details of Ethiopian Airlines Offices throughout the world.

Services Offered by Ethiopian Airlines Dubai Office in UAE

Here is a description of services provided by the Dubai office of Ethiopian Airlines. 

Flight Booking

If you need to reserve a flight with Ethiopian Airlines, you can contact travel professionals at the office to seek assistance. You can ask them to check all the available flight schedules as per your preferred date so that you are able to choose the best flight for your business or leisure travel. The Dubai Office team in UAE addresses all your queries related to flight bookings, payments, and other services that you may wish to avail as part of your reservation.

Manage Booking

You may need to edit or make changes to your existing flight booking as per options offered by Ethiopian Airlines. You are advised to contact travel experts at the Dubai office or visit them for personalized assistance. The team guides you about any kind of modifications you wish to make. Whether it’s about changing your seats, purchasing additional baggage, rescheduling your flight, notifying the airline for any special services that you need on the flight, or any other thing, get in touch with the Dubai team in UAE. But make sure to do the same on time, as per the airline’s policy. 

Cancel Booking

If you need to cancel your flight reservation due to an urgent situation, you may visit the Ethiopian Airlines Dubai Office to seek the necessary support from travel specialists. You may also confirm the procedure to make a refund request if applicable. If you need to book a flight for any other date, you may ask the Dubai team in UAE to check the best available schedules. 

Baggage Allowance by Ethiopian Airlines Dubai Office

Passengers often struggle with baggage issues. Not paying attention to the baggage policy set by their airline is a major drawback. Hence, you must proceed with your flight booking while confirming all the baggage related details from the travel experts posted at the Ethiopian Airlines Dubai Office. It is beneficial to thoroughly read the dimensions and weight limits set by the airline, be it your carry-on bag that you need to take on the flight or the checked bag that is taken as part of cargo. In case you need to carry more baggage, or you need to carry a special item, for example, musical equipment or any other item on the flight, you must seek consultation from the Dubai office team beforehand. Purchasing additional baggage is also advised if your baggage weight will be more than the defined limit.

Check-in Procedure 

If you stay well familiar with the check-in formalities, you are all set to board your flight without any delay. It is recommended that you seek all the details from the travel team at the Ethiopian Airlines Dubai Office. The team makes you aware of all documents, certificates for ID proof etc., you need to carry to the check-in desk at the airport. Moreover, in case of an international trip, you need to be extra cautious as it involves a lot more formalities to be fulfilled. Besides, make sure you carry your baggage, whether it’s carry-on or checked baggage, as per the limit defined by Ethiopian Airlines. Otherwise, you may have to buy extra baggage on the spot at the check-in counter. This may lead to unnecessary complication. So, you get your boarding pass at the check-in desk only when the agent finds everything satisfactory related to your flight booking.

Travel with Pet 

You may need to take your pet along on your flight. Get in touch with the Dubai team at the Ethiopian Airlines Dubai Office to get all the important details related to the pet policy. There are several guidelines or instructions that you may need to follow like whether you are allowed to take your pet on the flight or it is taken through cargo only, the type of carrier you need to take for your pet on the flight, the place to stow the carrier, the minimum age allowed for the pet that is taken along on the flight, the certificates you need to submit, and so on. Make sure to notify the airline in advance, and you may need to add the pet to your reservation. Else, the airline may need to be notified in any other way, as defined already.

Lounge Access

Lounge access is an integral part of air travel. If you would like to access a lounge at your related airport, you must obtain all the information in advance about the eligibility that is defined for passengers to use the lounge amenities. The travel team working at the Ethiopian Airlines Dubai Office in UAE makes you familiar with the lounge related policies set by the airline and also the process to purchase access for the same. 

Special Assistance Services by Ethiopian Airlines Dubai Office

Ethiopian Airlines offers special assistance services for passengers with disabilities. If you need such services or there is someone with a disability travelling with you, you may post a request for the services that may need to be availed at the airport or on the flight. Contact the Dubai team at the office to get all the information. Inform the airline in advance by filling in a related form so that you get all the arrangements ready at the airport or on the flight, as applicable.

Visa Application

You can avail visa related services in case you need to travel abroad. The team at the Ethiopian Airlines Dubai Office offers you the best possible advice related to the visa application process. You can enquire about the necessary documents to be submitted and any other formalities that need to be fulfilled as part of the procedure. 

Car Rental Services

Booking a car in advance is beneficial if you need to leave from the airport quickly, right after checking out. You get a car available outside the airport, and you may head towards your desired location, whether it’s an official event or a personal gathering, and reach there on time. The travel team at Ethiopian Airlines Dubai Office in UAE makes you aware of the related charges and other crucial aspects. 

Planes and Aircraft owned by Ethiopian Airlines

Ethiopian Airlines offers various aircraft and planes for air travel to various destinations. Passengers can choose from various nonstop and connecting flights to reach their preferred destinations. Some of the aircraft and planes owned by Ethiopian Airlines include: 

Airbus A350- 900Boeing 767-300ERBoeing 787-9
Boeing 737-700Boeing 777-200LRBombardier Dash 8 Q-400
Boeing 737-800Boeing 777-300ERBoeing 757-200PCF (Cargo Fleet)
Boeing 737 MAX 8Boeing 787-8Boeing 777F (Cargo Fleet)

FAQ’s on Ethiopian Airlines Dubai Office:

Get answers to some of the queries usually raised by travelers with respect to the Ethiopian Airlines Dubai Office.

Q1. Can the Ethiopian Airlines Dubai Office provide information on ticket cancellation?

Ans. Yes. The staff can assist you in canceling your reservation on Ethiopian Airlines.

Q2. What services does the Ethiopian Airlines office in Dubai provide for customer support?

Ans. At the Ethiopian Airlines Dubai office in UAE, you can seek assistance with flight reservations, ticket upgrading, baggage queries, flight timings, pet travel information, and much more.

Q3. Does the Ethiopian Airlines Dubai Office provide flight reservation services?

Ans. Yes! It is advised to contact professionals at Dubai office for flight booking and other major services offered by Ethiopian Airlines.

Leave a Reply

Your email address will not be published. Required fields are marked *