Ethiopian Airlines Addis Ababa Office in Ethiopia

  •    XQQR+72 Skylight Hotel, Airport Road, Addis Ababa 1755, Ethiopia
  •    +251 11 617 9900
  •    Mon – Fri 08:00-17:00 Saturday 09:00-12:00
  •    https://www.ethiopianairlines.com/
  •    MpmApt@ethiopianairlines.com

Have you planned to fly with Ethiopian Airlines via Addis Ababa?  The Ethiopian Airlines Addis Ababa Office is operated by a team of dedicated travel professionals who provide modern flight booking and other related services. Flight journeys involve a lot of things to be taken care of. You must also be familiar with the guidelines issued by your airline. Moreover, you need to be extra cautious in case of international travel. 

Thus, make a visit to the Addis Ababa office and meet the team for a personalized experience. Get all the relevant details about your desired booking and services that you wish to avail. All types of services are available for business and leisure travelers. 

Ethiopian Airlines Addis Ababa Office Location

XQQR+72 Skylight Hotel, Airport Road, Addis Ababa 1755, Ethiopia

Ethiopian Airlines Addis Ababa Airport Office

Addis Ababa Bole International Airport,
XQMW + GG7, Addis Ababa, Ethiopia

Airport Phone Number: +251 11 665 2222

Ethiopian Airlines Addis Ababa Phone Numbers/Reservation Contact Number

Tel : +251 11 617 9900
Email: MpmApt@ethiopianairlines.com
Working Hours:  Mon – Fri 08:00-17:00
Saturday 09:00-12:00
Fax: + 258 21303596

Map

Official website of Ethiopian Airlines: https://www.ethiopianairlines.com/

Ethiopian Airlines Online Check-inhttps://www.ethiopianairlines.com/dk/information/check-in-information/online-check-in

Ethiopian Airlines Flight Status, Check Herehttps://www.ethiopianairlines.com/aa/book/booking/flight-status

All the Information of Ethiopian Airlines Offices Globally.

Services Provided by Ethiopian Airlines Addis Ababa Office in Ethiopia

Take a look at a detailed description of some of the best services offered by the Addis Ababa office of Ethiopian Airlines.  

Flight Reservation

Contact the professionals if you need to book a Ethiopian Airlines flight through this city. You can get your concerns regarding flight schedules, cabin class, availing special offers like corporate schemes etc., choosing the best method of payment, and other issues addressed suitably. Whether the reservation is for a single person, a family, or even a business trip involving a group, the professionals guide you on choosing the best flight option as per your preferences.

Manage Reservation

You can get your existing reservation updated or modified by contacting the professionals at Ethiopian Airlines Addis Ababa Office. If you need help to choose other seats, upgrade to a higher class, purchase additional baggage, or anything else, get it all done without any delay. 

Baggage Allowance

Stay familiar with Ethiopian Airlines’s baggage allowance guidelines. When you approach professionals at the Addis Ababa office in Ethiopia for getting a flight booked, you can obtain all the information about your check in and checked bags. It is mandatory to follow the size and weight limits defined by the airline otherwise you might have to face hassle at the time of check-in at the airport. You are also recommended to seek information about registering complaints in case you find your baggage in a damaged state or it is lost when you arrive at your destination airport.

Flight Cancelation

You may need to reschedule your Ethiopian Airlines flight reservation if you face a sudden situation or there is a change in your travel plan. The team at the Addis Ababa Office in Ethiopia will help you to confirm the procedure. You can ask them to check the next flight’s schedule, if required. Refunds may be processed if it is applicable as per your booking. You may receive the same in the form of coupons or vouchers. The team shares all the details with you. 

Ethiopian Airlines Flight Check-in 

If you have any questions pertaining to your Ethiopian Airlines flight check-in, you can consult the staff at the Addis Ababa office. Please make sure to bring all the required documents, certificates, and forms to avoid last-minute issues. It is highly advised to pay attention to all the crucial guidelines, especially in case of international flight. If your baggage is found to be exceeding the limits, you may be asked by the check-in desk agent spontaneously. So, make sure you buy additional baggage beforehand. You may also ask web and kiosk check-in related queries. The office team at Addis Ababa guides you efficiently in all aspects. 

Special Assistance Services by Ethiopian Airlines Addis Ababa Office

Ethiopian Airlines aims to enable an equally comfortable journey for passengers with specific needs or those who suffer disabilities. Please get in touch with the Addis Ababa office executives for seeking complete information about the airline’s special assistance services. You may need a wheelchair or any medical equipment at the airport as well as on the flight. The same must be requested or the airline must be notified in advance so that all the arrangements are made by their crew at the time of your flight. Make sure to submit all the required documents on time.

Unaccompanied Minors

You can contact the Addis Ababa office executives to make a flight booking for your minor child who will be unaccompanied or will travel alone. Get all the important information about the documents, certificates, or papers to be submitted. It is also advised to confirm the minimum age of child who is allowed to travel alone. You may need to fill specific documents in order to use this service offered by Ethiopian Airlines. Once this reservation is made, the airline’s crew takes care of your child at the airport and on the flight.

Lounge Access

Kindly get in touch with travel experts at the Addis Ababa office to seek comprehensive details on accessing an Ethiopian Airlines lounge or its partner lounge located at the related airport. You may also confirm the guest policy to invite or bring known ones into the lounge.

Loyalty Programs by Ethiopian Airlines Addis Ababa Office

It is beneficial to stay conversant with the airline’s loyalty programs or other such exclusive promotional offers, as they come with a lot of perks for travelers. Do visit the Ethiopian Airlines Addis Ababa Office and meet the experts for personalized assistance. You can register or enroll in a suitable program to accrue miles or points on your travels that you can use to make future reservations. You can also enjoy additional privileges and benefits, such as priority boarding, checking in more baggage than the allowed limit, flying in an upgraded boarding class, availing discounts while shopping on partner websites, and more.

Car Rental

Booking a car brings ease and convenience, if you need to get straight from the airport to your hotel or any other location to attend an event. Get all the crucial details from the Addis Ababa office executives including the type of vehicles available, the applicable charges, and much more. The same option may also be found or used on the website of Ethiopian Airlines, as per assistance received from the executives.

Thus, these are some of the leading areas of concern where you need assistance from the Addis Ababa office executives. However, you may also contact them in case any other issue crops up, or you need urgent help regarding your upcoming booking. The Addis Ababa office team in Ethiopia provides prompt solutions, thereby enabling a great customer experience. You are suggested to take into consideration every single detail for a hassle-free journey, especially if you need to fly abroad. 

Ethiopian Airlines Provides a Wide Range of Plane / Aircraft Types

Total fleet: 82

  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737 MAX 8
  • Boeing 767-300ER
  • Boeing 777-200LR
  • Boeing 777-300ER
  • Boeing 787-8
  • Boeing 787-9
  • Bombardier Dash 8 Q400
  • Boeing 757-200PCF (Cargo Fleet)
  • Boeing 777F (Cargo Fleet)

The Customer Care division of Ethiopian Airlines Addis Ababa office covers the following inquiries.

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

FAQ’s:

We have shared some of the important queries related to the Ethiopian Airlines Addis Ababa Office. You are suggested to read through them to stay informed and plan your flight journey in a seamless manner.  

Q1. Does Ethiopian Airlines Addis Ababa Office offer flight booking services?

Ans. Yes, you can get in touch with travel experts at the Addis Ababa office in case you need to book a flight for a solo or group trip.

Q2. Can I visit Ethiopian Airlines Addis Ababa Office to reschedule my flight?

Ans. Yes! If you wish to reschedule your flight due to sudden circumstances, you are advised to visit the Ethiopian Airlines Addis Ababa Office and get assistance from travel experts for the same. Various other flight options may be explored.

Q3. Which is the contact number of Ethiopian Airlines Addis Ababa Office? 

Ans. You can contact travel professionals at the Ethiopian Airlines Addis Ababa Office at +251 11 617 9900.

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