Drukair Thimphu Office in Bhutan

  •    Cargo Representative, LEKO House, 19-13 Thori Lam, Changangkha P.O Box-1635, Thimphu, Bhutan
  •    +61 2 8212 5556
  •    Mon to Fri: 9AM 8PM Sat, Sun & Public Holiday: 10AM 01PM
  •    https://www.drukair.com.bt/
  •    enquiry@drukair.com.bt

Are you planning to fly with Drukair via Thimpu? Stay relieved of all the pain and hassle involved in following a standard procedure for air journey, as you contact travel professionals at the Drukair Thimphu Office for friendly assistance. 

Whether you are looking for flight booking, cancellation, baggage purchase, complaints registration, form submission, visa application, or more, the team engaged at the Thimpu office is well qualified to handle all your queries.

Drukair Thimphu Office Address

Cargo Representative, LEKO House, 19-13 Thori Lam, Changangkha P.O Box-1635, Thimphu, Bhutan

Drukair Thimphu Airport Address

Paro International Airport
Airport Road Paro, 12001, Bhutan

Airport Contact Number: +975 8 271 403

Drukair Thimphu Office Contact Number/Reservation Phone Number

Phone Number :-+61 2 8212 5556
Email: enquiry@drukair.com.bt
Working hours: Mon to Fri: 9AM 8PM Sat, Sun & Public Holiday: 10AM 01PM
Map

Drukair Addresshttps://www.drukair.com.bt/

Online Check-in of Drukair :- https://www.drukair.com.bt/

Drukair Schedule Check:- https://www.drukair.com.bt/

All the Information of Drukair Offices Globally.

Services Provided by Drukair Thimphu Office in Bhutan

Services available at Drukair Thimphu Office are described below. 

Ticketing and Booking Services 

You can visit the Thimpu office to meet travel executives in person and book airline tickets for domestic or international flights. You can share your particular requirements and ask them to check the defined flight schedules so that you can choose the best suited flight. They will also inform you about any promotional offers run by the airline and the accepted modes of payment. Not only this, if you need to make requests for special arrangements required at the airport or onboard, you can seek consultation from the Thimpu team for the same. 

Changes to Existing Flight Bookings 

You may need to prepone or postpone the date of your travel due to some unforeseen scenarios. Else, there could be other changes like selecting seats, upgrading boarding class, purchasing additional baggage, adding pets to the reservation, and much more. Let the travel team at Thimpu Office consider all your concerns and edit the booking on your behalf. They will also make you aware of the relevant charges and other aspects such as guidelines, if any, associated with the same.

Baggage Services

Adhering to the baggage allowance the policy of Drukair is utmost important otherwise you may have to face trouble at the airport. When you approach a travel executive at the Thimpu office for flight reservation, you are required to confirm the baggage related rules. Gather information about the size and weight limits allowed for hand luggage and checked baggage. If you need more baggage due to a greater number of belongings, you need to buy extra baggage. So, the Thimpu office team at Drukair will make you aware of the relevant course of action and the applicable charges. 

Another major aspect here is lost or damaged baggage related queries. You are recommended to seek details about filing complaints in case your baggage is found to be lost or damaged after you arrive at your destination airport. Confirm all the details from the Thimpu office team in advance so that if you encounter such issues after reaching your destination, you will be able to take the appropriate course of action.

Cancellations 

You can reach out to the travel team at the Drukair Thimphu Office for cancellation related assistance. A sudden change in plan may occur due to some unexpected situation and you may have to cancel your flight. But if you need to rebook it, you can ask the staff to check the schedule for next flights. This will let you find a new flight as per your requirements. You can also ask about the refund procedure if it is applicable as per your last flight. 

Corporate Travel Services

You can get prompt assistance with corporate travel bookings, including group bookings and travel arrangements. Avail special discounts and rates that are specifically defined for corporate clients. Obtain complete information from the team at Thimpu Office about corporate travel policies and procedures so that you are able to plan your official trip without any hassle. Be cautious of submitting all the relevant documents on time.

Travel with Pet

If you need to travel with your pet on a flight operated by Drukair, make sure to collect all the important details about the same. This may include types of pets allowed by the airline, type of pet carriers permitted, whether pets are allowed in flights or can be taken only in cargo, minimum age of pet, and much more. The team at Drukair Thimphu Office will guide you about abiding by the rules established by the airline in relation to their pet policy. You just have to make sure that everything needs to be mentioned beforehand while you get your reservation made so that the airline’s team is aware of the same during your travel. 

Special Assistance Services by Drukair Thimphu Office

Contact the Thimpu office team to post requests for special assistance services offered by Drukair. If someone with a disability is traveling with you, you might need a wheelchair or other medical equipment for them at the airport or on the flight. You may also need to avail the priority boarding facility. Thus, you can ask the Thimpu office team on the procedure to notify the airline about such arrangements to be made readily available during your flight. This service may or may not incur costs. The team at Drukair Thimphu Office will guide you as per the policy is defined by the airline.

Travel with Infant

If you need to take your infant on a flight by Drukair, you can avail the related services offered by the airline. Contact the team at the Thimpu office to get all the details. Notify the airline beforehand at the time of making your reservation. Their crew will take care of your needs at the airport and on the flight.

Travel of Unaccompanied Minor

You can contact the team at Drukair Thimphu Office to make a reservation for your minor child who will fly alone. It is important to gather all the pertinent details including minimum child age defined by the airline, certificates to be shown, and so on. 

Travel Documentation

Whether you wish to get or renew passports, visas, and other travel documents/permits, you can get in touch with travel representatives at the Drukair Thimphu Office. You are recommended to be careful while planning an international trip, as it involves a lot of formalities than the usual domestic air trip. So, make sure to obtain all the relevant information and submit applications for the related Airlines.

Drukair Loyalty Program

You can enrol in the Drukair loyalty program or sign up for frequent flyer benefits, if applicable. All the major details may be obtained from the team at the Thimpu office. They will guide you on tracking and redeeming miles or points. Also bear in mind to get information about program rewards, promotions, and other relevant schemes. 

Visa Application Assistance

Make sure to get in touch with representatives at the Thimpu office for assistance with the visa application process, including documentation and submission requirements. You can receive guidance on visa requirements and regulations for specific destinations.

Airport Lounge Access

You can ask executives at the Thimpu office about lounges made available by Drukair at the relevant airport. They will make you conversant with the access policies and other guidelines. You can also get information on lounge amenities and services. You may also be asked to buy day passes or annual memberships for airport lounges of Drukair.

Travel Insurance

You can purchase travel insurance policies from the airline’s partners and seek all details regarding coverage options and benefits from the travel team at the Drukair Thimphu Office. You may also seek their help for filing claims for insurance coverage.

Redressal of Complaints by Drukair Thimphu Office

You may contact the team at Drukair Thimphu Office to raise issues or complaints with flights, services, or staff. It is also advised to collect information on airline’s customer service policies and procedures.

Car Rental Services

You can seek consultation regarding car rental options and rates. A suitable car may be booked if you need to leave for a conference or a family event right after coming out of the airport. Advance booking helps you get a car on time and avoid unnecessary delay.

Airport Information

You can seek assistance from the team at Thimpu Office regarding information on airport terminals, gates, and security procedures. They may also guide you about navigating airport facilities and amenities such as restaurants, shops, lounges, and other outlets.

Apart from the services described above in detail, you may have other concerns related to your flight booking with Drukair. Thus, you can contact the travel team at the Thimpu office for the same.

Drukair offers a Variety of Planes and Aircraft.

Total fleet: 04

ATR 42/72

  • ATR 42

Airbus A319

  • Airbus A319-100

British Aerospace BAe 146/Avro RJ

  • British Aerospace 146-100
  • British Aerospace Avro RJ70

The following inquiries are handled by Customer Care at the Drukair Office in Thimphu:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Commonly Asked Questions:

Take a look at the following queries that are most commonly asked by travelers regarding Drukair. 

Q1. What is the contact number of the Drukair Thimphu Office?

Ans. The Drukair Thimphu Office contacts at +61 2 8212 5556.

Q2. Where is the Drukair Office located?

Ans. The address of Drukair Thimphu Office is Cargo Representative, LEKO House, 19-13 Thori Lam, Changangkha P.O Box-1635, Thimphu, Bhutan.

Q3. Can I avail special assistance services on a Drukair flight? 

Ans. Definitely! You are advised to contact travel representatives at Drukair Thimphu Office to seek all the relevant details and notify the airline in advance. This will enable their crew to take care of your requirements like wheelchair, oxygen equipment etc., at the airport as well as on the flight. 

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