China Cargo Airlines Austin Office in Texas

Are you planning to fly with China Cargo Airlines via Austin? Stay relieved of all the pain and hassle involved in following a standard procedure for air journey, as you contact travel professionals at the China Cargo Airlines Austin Office for friendly assistance. 

Whether you are looking for flight booking, cancellation, baggage purchase, complaints registration, form submission, visa application, or more, the team engaged at the Austin office is well qualified to handle all your queries.

China Cargo Airlines Austin Office Address

Austin, Texas, USA

China Cargo Airlines Austin Airport Address

Austin–Bergstrom International Airport
3600 Presidential Blvd, Austin, TX 78719, USA

Airport Contact Number : +1 512-530-2242

China Cargo Airlines Austin Office Phone Numbers/Reservation Contact Number

Tel : +1 773 917 2008
Email: ciie@ceair.com

Official website: https://www.ckair.com/

Working hours: Monday – Friday: 9:00-17:30

Map

All the Information of China Cargo Airlines Offices Globally.

China Cargo Airlines Baggage Services Contact Information

Tel: 0086-21-2236 5599

Services Provided by China Cargo Airlines Austin Office in Texas

Services available at China Cargo Airlines Austin Office are described below. 

Ticketing and Booking Services 

You can visit the Austin office to meet travel executives in person and book airline tickets for domestic or international flights. You can share your particular requirements and ask them to check the defined flight schedules so that you can choose the best suited flight. They will also inform you about any promotional offers run by the airline and the accepted modes of payment. Not only this, if you need to make requests for special arrangements required at the airport or onboard, you can seek consultation from the Austin team for the same. 

Changes to Existing Flight Bookings 

You may need to prepone or postpone the date of your travel due to some unforeseen scenarios. Else, there could be other changes like selecting seats, upgrading boarding class, purchasing additional baggage, adding pets to the reservation, and much more. Let the travel team at Austin Office consider all your concerns and edit the booking on your behalf. They will also make you aware of the relevant charges and other aspects such as guidelines, if any, associated with the same.

Baggage Services

Adhering to the baggage allowance the policy of China Cargo Airlines is utmost important otherwise you may have to face trouble at the airport. When you approach a travel executive at the Austin office for flight reservation, you are required to confirm the baggage related rules. Gather information about the size and weight limits allowed for hand luggage and checked baggage. If you need more baggage due to a greater number of belongings, you need to buy extra baggage. So, the Austin office team at China Cargo Airlines will make you aware of the relevant course of action and the applicable charges. 

China Cargo Airlines Baggage Allowance

Oversize baggage charges	Overweight baggage charges	Checked baggage
Excess baggage charges	Cabin baggage	View Airlines Hand

Another major aspect here is lost or damaged baggage related queries. You are recommended to seek details about filing complaints in case your baggage is found to be lost or damaged after you arrive at your destination airport. Confirm all the details from the Austin office team in advance so that if you encounter such issues after reaching your destination, you will be able to take the appropriate course of action.

Cancellations 

You can reach out to the travel team at the China Cargo Airlines Austin Office for cancellation related assistance. A sudden change in plan may occur due to some unexpected situation and you may have to cancel your flight. But if you need to rebook it, you can ask the staff to check the schedule for next flights. This will let you find a new flight as per your requirements. You can also ask about the refund procedure if it is applicable as per your last flight. 

Corporate Travel Services

You can get prompt assistance with corporate travel bookings, including group bookings and travel arrangements. Avail special discounts and rates that are specifically defined for corporate clients. Obtain complete information from the team at Austin Office about corporate travel policies and procedures so that you are able to plan your official trip without any hassle. Be cautious of submitting all the relevant documents on time.

Travel with Pet

If you need to travel with your pet on a flight operated by China Cargo Airlines, make sure to collect all the important details about the same. This may include types of pets allowed by the airline, type of pet carriers permitted, whether pets are allowed in flights or can be taken only in cargo, minimum age of pet, and much more. The team at China Cargo Airlines Austin Office will guide you about abiding by the rules established by the airline in relation to their pet policy. You just have to make sure that everything needs to be mentioned beforehand while you get your reservation made so that the airline’s team is aware of the same during your travel. 

Special Assistance Services by China Cargo Airlines Austin Office

Contact the Austin office team to post requests for special assistance services offered by China Cargo Airlines. If someone with a disability is traveling with you, you might need a wheelchair or other medical equipment for them at the airport or on the flight. You may also need to avail the priority boarding facility. Thus, you can ask the Austin office team on the procedure to notify the airline about such arrangements to be made readily available during your flight. This service may or may not incur costs. The team at China Cargo Airlines Austin Office will guide you as per the policy is defined by the airline.

Travel with Infant

If you need to take your infant on a flight by China Cargo Airlines, you can avail the related services offered by the airline. Contact the team at the Austin office to get all the details. Notify the airline beforehand at the time of making your reservation. Their crew will take care of your needs at the airport and on the flight.

Travel of Unaccompanied Minor

You can contact the team at China Cargo Airlines Austin Office to make a reservation for your minor child who will fly alone. It is important to gather all the pertinent details including minimum child age defined by the airline, certificates to be shown, and so on. 

Travel Documentation

Whether you wish to get or renew passports, visas, and other travel documents/permits, you can get in touch with travel representatives at the China Cargo Airlines Austin Office. You are recommended to be careful while planning an international trip, as it involves a lot of formalities than the usual domestic air trip. So, make sure to obtain all the relevant information and submit applications for the related Airlines.

China Cargo Airlines Loyalty Program

You can enrol in the China Cargo Airlines loyalty program or sign up for frequent flyer benefits, if applicable. All the major details may be obtained from the team at the Austin office. They will guide you on tracking and redeeming miles or points. Also bear in mind to get information about program rewards, promotions, and other relevant schemes. 

Visa Application Assistance

Make sure to get in touch with representatives at the Austin office for assistance with the visa application process, including documentation and submission requirements. You can receive guidance on visa requirements and regulations for specific destinations.

Airport Lounge Access

You can ask executives at the Austin office about lounges made available by China Cargo Airlines at the relevant airport. They will make you conversant with the access policies and other guidelines. You can also get information on lounge amenities and services. You may also be asked to buy day passes or annual memberships for airport lounges of China Cargo Airlines.

Travel Insurance

You can purchase travel insurance policies from the airline’s partners and seek all details regarding coverage options and benefits from the travel team at the China Cargo Airlines Austin Office. You may also seek their help for filing claims for insurance coverage.

Redressal of Complaints by China Cargo Airlines Austin Office

You may contact the team at China Cargo Airlines Austin Office to raise issues or complaints with flights, services, or staff. It is also advised to collect information on airline’s customer service policies and procedures.

Car Rental Services

You can seek consultation regarding car rental options and rates. A suitable car may be booked if you need to leave for a conference or a family event right after coming out of the airport. Advance booking helps you get a car on time and avoid unnecessary delay.

Airport Information

You can seek assistance from the team at Austin Office regarding information on airport terminals, gates, and security procedures. They may also guide you about navigating airport facilities and amenities such as restaurants, shops, lounges, and other outlets.

Apart from the services described above in detail, you may have other concerns related to your flight booking with China Cargo Airlines. Thus, you can contact the travel team at the Austin office for the same.

China Cargo Airlines Offers a Variety of Plane / Aircraft Types

Total fleet: 11

• Boeing 747-400ERF
• Boeing 747-400F
• Boeing 777F

Customer Care at China Cargo Airlines Austin Office handles the following inquiries.

Flight Ticket Booking	Ok to Board	Flight Ticket Cancellation
Airport Lounges	Visa Services	Baggage Allowance, Online Check-in
Airport Transfers	Meet and Greet	Duty-Free Allowance
Immigration Services	Business Class	In-Flight Meals
Missing Luggage	Airport Lounges	Flight/Visa Info
Miles	Economy Class	Delayed Flights
Airport Facilities	In-Flight Entertainment	Airport Wifi
Valet Parking	Visa on Arrival	Flight Wifi

Commonly Asked Questions:

Take a look at the following queries that are most commonly asked by travelers regarding China Cargo Airlines.