Cebu Pacific Iloilo Office in Philippines

  •    MHW8+QWF, Marymart Shopping Arcade, Valeria St., Iloilo City, Iloilo, Iloilo City, Philippines
  •    +233267770681
  •    Every day - 24hrs

Are you planning to book a flight with Cebu Pacific? If yes, you are advised to go for expert consultation to acquire information about the services offered by the airline. So, if you need to fly out of Iloilo, whether domestically or internationally, you can contact well experienced travel professionals at the Cebu Pacific Iloilo office for friendly assistance. 

You are recommended to take note of the instructions or policies defined by the airline for a comfortable air journey.

Cebu Pacific Iloilo Office Address

MHW8+QWF, Marymart Shopping Arcade, Valeria St., Iloilo City, Iloilo, Iloilo City, Philippines

Cebu Pacific Ticketing Office Iloilo Contact Details

Iloilo City, Philippines

Official website:

Online Check-in

Flight Status, Check Here:

Get more information of Cebu Pacific Offices

Cebu Pacific Iloilo Airport Address & Phone Number

Iloilo International Airport,
Iloilo Airport Access Road,Cabatuan 5031,Iloilo, Philippines

Airport Contact Number: +63 33 320 8058

Cebu Pacific Iloilo Office Contact Numbers/Reservation Phone Number

Tel : +63 33 338 0585


Working hours:
Everyday- 24 Hrs

Information about Cebu Pacific Airlines’ Baggage Services

Inquiries For baggage:

Cebu Pacific Airlines Baggage Allowance

View Delta Airlines HandCabin baggageExcess baggage charges
Checked baggageOverweight baggage chargesOversize baggage charges

Types of Planes / Aircraft available with Cebu Pacific

  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-200
  • Airbus A321neo
  • Airbus A321XLR
  • Airbus A330-300
  • Airbus A330-900

The Cebu Pacific Iloilo Office’s Customer Care department handles the following inquiries.

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Services Offered by Cebu Pacific Air Iloilo Office

You may have several concerns regarding your general or business class flight. Thus, explore the services shared below as this will be helpful for you in making a better travel related decision. 

Booking-related Services

One of the main services offered by the Iloilo office is flight booking. It’s extremely simple to get the perfect flight as per your preferences. You may request the team to view flight schedules declared by Cebu Pacific Air, and select the most convenient one for you. You can choose from a range of seating arrangements for a more enjoyable journey, and the experts will advise you accordingly. Apart from this, whichever payment methods can be used to pay for the reservation and other related concerns may also be addressed at the office.

Baggage Allowance 

You can contact the team at the Cebu Pacific Iloilo Office in Philippines for baggage-related assistance. It’s important to abide by the size and weight limits set by the airline for carry-ons and checked baggage. If you exceed the limit, you are suggested to buy extra baggage in advance. You can contact the team to confirm the related charges and other such procedures. 

Check-in Services

You may ask the Iloilo office team for all the important information. Moreover, if you are going to travel on an international flight with Cebu Pacific, don’t forget to follow the important guidelines issued by the airline. Also, pay close attention to the baggage allowed limit. If your bags weigh more than the specified limits, you can run into problems. Once you show all the required documentation at the check-in counter, you get your boarding pass and then you can go to the boarding gate. 

Self-service kiosks may be available at the airport. Web check-in facility is also offered to ease everything for travelers. You can seek details from the office staff.

Cancellation and Refund Services

If your travel plans suddenly change, the staff can assist you with relevant solutions for cancelling the flight and getting a refund, if suitable. The Cebu Pacific office in Iloilo  offers everything you need to enjoy a hassle-experience. If the ticket has a refund policy, you can seek details about it. Refunds in the form of travel vouchers or returns to the original payment method are other alternatives. This allows you to select the solution that best suits your needs. Get in touch with the travel specialists at the office.

Travel with Children

If you have to take your children on a flight operated by Cebu Pacific, you need not worry. Consult the team at the Iloilo Office whether certain exclusive services or arrangements for children are available at the airport or on the plane. So, a request for the same can be posted in advance. This ensures that the airline representatives at the airport and on board stay focused and offer you complete assistance.

Travel with Pet

You must inform the staff at the Iloilo office if you wish to take a pet along with you. They will inform you about the pet policy operated by Cebu Pacific which may include whether the pet can be taken on the flight or it is transported through the cargo. Also, if you can take it on the flight then what are the regulations you need to comply with for the pet carrier. Usually, travelers are required to make this request at the time of flight booking itself. Thus, you can get detailed information and choose a suitable course of action. 

Lounge Access 

You may enquire about lounges made available by Cebu Pacific for its passengers at the airport. The team at the Iloilo office will guide you with the access policy and other related guidelines. You may also gain insights into the applicability of credit cards at the relevant lounges, invitation to guests, purchase of other premium services at a specific lounge, and much more. Make sure to get all the important details if you would like to spend some great time with your dear ones or have a constructive business meeting with your colleagues at any of the related lounges.

Loyalty Programs

If you wish to know about loyalty programs, frequent flyer programs, or any other such relevant schemes run by Cebu Pacific, reach out to the travel experts at the Iloilo office. They will explain to you the procedure for enrolling for the same and also inform you about how the whole process works. It could be that you can collect points on your bookings, and they be redeemed in your future bookings. You may also find other deals and discounts that could enable you to get flight bookings done in your budget.

Visa Services

You can also avail consultation services for visas at the Cebu Pacific Iloilo office in Philippines. The personnel at the office are always delighted to help if you have any queries regarding the application procedure for a visa or need assistance understanding the requirements for your particular destination. You can rest assured that you get the best assistance, as all the travel experts possess years of industry experience.

Hence, a team of dedicated professionals is engaged at the Cebu Pacific Iloilo Office to help in the best possible manner. You can discuss your requirements and preferences so as to get a suitable flight reserved for your upcoming leisure or business travel.

Travelers Queries!

You are advised to go through the following questions that are most commonly asked by travelers regarding Cebu Pacific. 

What terminal is Cebu Pacific at Iloilo International Airport?

Cebu Pacific flights are operated through Main Terminal of Iloilo International Airport

What is the contact number of the Cebu Pacific Iloilo office?

The Cebu Pacific Iloilo office can be contacted at +63333380585.

Where is the Cebu Pacific Iloilo office located?

The address of the Cebu Pacific Iloilo office is MHW8+QWF, Marymart Shopping Arcade, Valeria St., Iloilo City, Iloilo, Iloilo City, Philippines.

Leave a Reply

Your email address will not be published. Required fields are marked *