Azerbaijan Airlines Baku Office in Azerbaijan

Do you wish to make an Azerbaijan Airlines flight reservation? Are you planning to fly via Baku? If so, you must seek professional advice in order to learn more about the services offered by the Azerbaijan Airlines airline. Therefore, if you need assistance for booking a flight, either domestically or internationally, get in touch with the well-qualified travel staff engaged at the Azerbaijan Airlines Baku Office. 

You are advised to pay attention to the guidelines or policies set forth by the airline and also gather detailed information associated with your travel.

Azerbaijan Airlines Baku Office Location

84 Nizami, Baku, Azerbaijan

Azerbaijan Airlines Baku Office Contact Details

Email: callcenter@azal.az

Office Phone Number: +994 12 598 88 80

Office Working Hours: Everyday – 24 Hours

Map :

Azerbaijan Airlines Baku Airport Office Information

Heydar Aliyev International Airport, 20 km from Baku city, North, Azerbaijan

Airport Phone Number: +994 12 497 27 27

Email: callcenter@azal.az

Working Hours: Everyday 24 Hours

Azerbaijan Airlines Head Office Address & Contact Information

Azerbaijan Airlines Head Office : 126 A, Nizami Street,
AZ-1010 Baku, Azerbaijan

Official Website: https://www.azal.az/en/

Head Office Phone Number: +994 12 598 88 80

Fax Number: +994 12 437 40 87

Email ID: callcenter@azal.az

Get all the Azerbaijan Airlines Offices information globally. 

Services Offered by Azerbaijan Airlines Baku Office in Azerbaijan

You might be concerned about a number of things. Therefore, take a look at the services listed below, as this will help you make better travel-related decisions. 

Ticket Bookings

Booking flights is one of the primary services provided by the office. Finding a suitable flight option for your needs is so easy. You can choose the most convenient flight schedule for you by confirming various schedules operated by Azerbaijan Airlines. You can select from various seating arrangements, and the professionals at Baku Office will provide you with advice based on your preferences. In addition, the office team can also address any other associated issues you may have. Make sure to clear all your doubts including the payment procedure or the mode of payment, redeeming vouchers, availing special schemes, etc. 

Baggage Allowance 

You can reach out to the travel team at Azerbaijan Airlines Baku Office for baggage-related queries. It’s beneficial to take note of the rules set by the airline for baggage carried by passengers. You must abide by the size and weight limits defined by the airline for carry-ons and checked baggage. If you go above the limit, you are required to buy extra baggage in advance. You can contact the team at the Baku office to confirm the applicable charges. On the other hand, you can also seek assistance about filing complaints of lost or damaged baggage. 

Check-in Services

Consult the team at the Baku office to be aware of the check-in procedure. Follow the crucial instructions provided by Azerbaijan Airlines, especially if you plan to take an international journey. You may have issues if your bags weigh more than the permitted limits. Thus, you should have bought extra baggage in advance to avoid hassle at the end moment. You receive your boarding pass at the check-in counter after presenting the necessary papers.

There might be self-service kiosks at the airport. Web check-in service is also provided. You can ask the office staff for more information.

Cancellation and Refund Services

If your plans suddenly change, the Baku office team can help you cancel your flight and you can get a refund, if applicable. The Azerbaijan Airlines office in Baku provides all you require to have a hassle-free experience. You can inquire about the terms and conditions of the ticket refund policy. Other options for refunds may include returning the amount to the original payment method or issuing travel vouchers. This enables you to decide which option best meets your requirements. Hence, contact travel experts at the Baku office in Azerbaijan.

Travel with Children

You don’t need to be anxious if you have to bring your child on a Azerbaijan Airlines flight. Confirm from the Baku Office staff in Azerbaijan if there are any special services or kid-friendly arrangements available at the airport or on the flight. Thus, you can accordingly post a request for the same in advance. This guarantees that the airline staff at the airport and aboard the flight will remain attentive and provide you with all the help you need, as per the airline’s policy. 

Travel with Pet

If you want to bring a pet with you, you have to be aware of Azerbaijan Airlines’s pet policy. You must know whether your pet can travel with you on the aircraft or whether it can be taken as cargo, rules to follow regarding the pet carrier if you are allowed to bring it on the flight, and so on. Passengers must submit this request at the time of flight reservation. Get all the comprehensive information from travel executives at the Baku office and select an appropriate line of action. 

Lounge Access 

You can seek details from the team about the lounges that Azerbaijan Airlines provides for its travelers at the related airport. You will also receive guidance on the access policy and other aspects. Insights into the use of credit cards at the appropriate lounges, guest invitations, the availability of additional premium services at a particular lounge, and much more may also be obtained. If you want to enjoy a wonderful time with your loved ones or have a peaceful business meeting with your colleagues at any of the relevant lounges, make sure you have all the necessary information.

Loyalty Programs

Speak to the travel specialists at the Baku office in Azerbaijan if you have any questions with respect to Azerbaijan Airlines’s frequent flyer, loyalty, or other special promotional programs. They will share details about how the entire process operates and what is the enrollment process. Such offers help you earn miles and points on your reservations, which can be used to make future bookings. You may also explore other offers that help you book flights within your budget.

Visa Services by Azerbaijan Airlines Baku Office

You may also avail visa application services. If you have any questions about the relevant process or need help understanding the requirements for your specific location, the staff at the Azerbaijan Airlines Baku Office in Azerbaijan is always happy to assist you. 

Related FAQ’s:

You are advised to go through the following questions that are most commonly asked by travelers regarding Azerbaijan Airlines.