Austrian Airlines Sofia Office in Bulgaria

A dedicated group of travel industry experts is engaged at the Austrian Airlines Sofia Office to assist customers with personalized solutions. You can schedule a consultation with the team if you need advice on booking air tickets to travel with Austrian Airlines. You can have your queries regarding bookings, baggage allowance, refunds, cancellations, and much more addressed appropriately.  

It is true that a whole lot of steps are involved in planning a leisure or business trip. Thus, you must be all set with everything in place so as to prevent any difficulties to arise at the end moment. Going through the below services will help you have all arrangements in place.

Austrian Airlines Sofia Office Address

Sofia, Bulgaria

Austrian Airlines Sofia Airport Address

Sofia International Airport,
Christopher Columbus Boulevard 1, 1540 Sofia, Bulgaria

Austrian Airlines Sofia Phone Numbers/Reservation Contact Number

Phone number: +43 5 1766 1000
Email: groupsales@dlh.de

Working hours: 09:00 – 19:00, Monday to Friday

Saturday and Sunday: 09:00 – 18:00
MAP

Official Website Address: https://www.austrian.com/

Online Check-in:- https://www.austrian.com/jp/en/online-check-in

Flight Status Check:- https://www.austrian.com/xx/en/flight-status-and-timetable

Qatar Airways Schedule Check:- https://booking.qatarairways.com/nsp/views/timeTableIndex.xhtml

Services Provided by Austrian Airlines Sofia Reservation Office in Bulgaria

Take a look at the thorough explanation of some of the top services offered by the Austrian Airlines Sofia Office. This will help you stay familiar with all the aspects of enjoying a smooth reservation and flying experience with the airlines.  

Reservation of Flight

Get in touch with the experts to make a reservation for a flight on Austrian Airlines via this. The experts answer all of your questions about making reservations, selecting the best payment option, and other important matters. You may verify the details of any reservation, whether it is for a single individual, a group of family members, or even a business trip.

Manage Booking

By getting in touch with the Sofia office staff, you may quickly manage, amend, or change your reservation. You can seek assistance if you need to buy extra baggage, upgrade seats, upgrade the boarding class, or get anything else for a comfortable air journey.

Baggage Allowance 

You may be aware of Austrian Airlines baggage allowance rules or policies. There can still be something you might need help with. It is crucial to take note of everything in advance so as to avoid any kind of inconvenience at the last minute while you are all set to mark your check-in at the airport. Depending on whether you have checked or hand luggage, the crew of Austrian Airlines Sofia Office can provide you with appropriate guidance. You can verify the process for buying additional luggage and the related costs. 

Cancellation

No doubt, in case of an emergency, you might have to postpone your reservation. The team of Sofia Office Austrian Airlines can assist you in confirming the process. You can check the schedule and choose to board the next flight even if you would like to do so immediately following the cancelled reservation. Else, the travel representatives at the Sofia office will guide you for choosing an ideal course of action. 

Your flight may or may not be refundable depending on the Austrian Airlines’s policy. In the event that your ticket is refundable, you can verify the process for requesting a refund, which may come in the form of credit, coupons etc.

Check-in Process

You can ask the Sofia Office staff for advice if you have any questions about your check-in or the necessary paperwork. To ensure that there are no issues at the check-in counter, please make sure to bring all necessary documentation, including certificates, passport IDs, and other forms of identification. 

Apart from this, you must avoid keeping items in the check-in bag that are meant only for checked baggage. Otherwise, you will be asked to make the shifting spontaneously. The dimensions and weight of your check-in and checked bags must also be as per the rules established by Austrian Airlines. Hence, it is important to make all such arrangements in advance so that you don’t have to face issues at the airport. After fulfilling all requirements, you will receive your boarding card and be able to head to the boarding gate.

Flight Status

You can get in touch with the staff at the Bulgaria Austrian Airlines Sofia Reservation Office to find out the current status of your flight. After that, you can choose what to do next. 

Special Assistance Services

Passengers with special needs receive extra attention from Austrian Airlines. Passengers with various disabilities can seek special assistance, services, wheelchairs, or any other medical equipment they need at the airport or on board the plane. In order for the Sofia airline staff to make all the required arrangements that meet your needs, you must request the same well in advance of your flight’s departure. For further information, please get in touch with the office professionals.

Services for Senior Citizens

Seniors traveling on Austrian Airlines can stay assured that the airline provides all the important services that are meant to enable a comfortable travel for them. You can ask for help if you need it at the airport, on your way to the boarding area, or inside the airplane. If you need special arrangements in the plane, you can enquire about the same from the Sofia office executives. 

Unaccompanied Minors

If your child needs to travel alone on an Austrian Airlines flight, you can enquire about related facilities or services from the Sofia office executives. The services for minors traveling alone are designed to ensure a hassle-free experience for them. It is important to be aware of the minimum age at which a child is permitted to travel alone on Austrian Airlines. Find out all the pertinent details regarding the documents you must provide to the airline or the forms you must complete in order to avail this service. 

Traveling with Pets

You might want to consider bringing your animals on a flight with you. Many questions may come up, such as what kinds of pets are permitted, if they can be brought on board or in cargo, what kind of carrier they must use for the journey, how big the carrier should be, where to put it if it is brought in the cabin, etc. For all the much-needed assistance, get in touch with the Sofia Office staff and book the service in advance.

Car Rental

You can reserve a car from Sofia Airport if you have to head straight from the airport to your hotel or any other location to attend an event. It is extremely easy for you to quickly reserve car rentals on the Austrian Airlines website. A proper consultation may be sought from the representatives engaged in the  office of Austrian Airlines. 

Frequent Flyer Programs

You may choose to avail such programs or memberships offered by Austrian Airlines to its passengers. The travel executives in the Sofia office can explain to you all the related details and suggest the best plans for you. You may also enquire about holding special status that brings certain privileges to travelers. 

Other Travel Arrangements

Apart from these areas of concern, you may have certain other queries which can also be duly addressed by the Sofia office staff.

Austrian Airlines Baggage Services Contact Information

Baggage Service Phone numbers: +43 5 1766 1000

Internet helpdesk

Do you have any issues or want assistance with your online booking, online check-in, or online rebooking? We’re here to assist you.

German: ​+43 5 1766 3000
7:30 a.m. to 10:00 p.m. Monday through Friday
10:30 a.m. to 7:00 p.m. Saturday and Sunday

English: ​+43 5 1766 3100
From 12:00 a.m. to 12:00 p.m., Monday through Sunday.

Italian: ​+39 010 974 83 30
Monday through Sunday, 9:00 a.m. to 8:30 p.m. local time in Italy

French: ​+33 185 149 840
Monday through Sunday, 9:00 a.m. to 8:30 p.m., local time in France

Austrian Airlines provides various Planes and Aircraft.

Total fleet: 81

• Airbus A319-100
• Airbus A320-200
• Airbus A321-200
• Airbus A321-200
• Boeing 767-300ER
• Boeing 777-200ER
• Bombardier Q400
• Embraer ERJ-195
• Fokker 70
• Fokker 100

All the details of Austrian Airlines Offices around the world.

Customer Care at Austrian Airlines Sofia Office resolves the following inquiries:

Flight Ticket Booking	Ok to Board	Flight Ticket Cancellation
Airport Lounges	Visa Services	Baggage Allowance, Online Check-in
Airport Transfers	Meet and Greet	Duty-Free Allowance
Immigration Services	Business Class	In-Flight Meals
Missing Luggage	Airport Lounges	Flight/Visa Info
Miles	Economy Class	Delayed Flights
Airport Facilities	In-Flight Entertainment	Airport Wifi
Valet Parking	Visa on Arrival	Flight Wifi

Thus, you can expect comfort and convenience from Austrian Airlines, which is renowned for its unmatched services and dedication to quality. The friendly staff at the Sofia office in this country can assist you in case you are facing issues with your booking or you need to modify the same.

Commonly Asked Questions:

You are advised to go through some queries that are usually asked related to the Sofia office of Austrian Airlines in Bulgaria.