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Austrian Airlines Dubai Office in UAE

  •    WTC, 18th Floor P.O. Box 9224 Dubai United Arab Emirates
  •    +43 5 1766 1000
  •    Every day - 24hrs
  •    www.austrian.com
  •    groupsales@dlh.de

Are you looking to book an Austrian Airlines flight scheduled from Dubai? Look no further! Contact the well-experienced travel experts posted at the Austrian Airlines Dubai Office to avail all types of flight related services. Whether you are a solo, first time, or frequent traveler, the team assists you absolutely as per your requirements.

Austrian Airlines Dubai Office Address

WTC, 18th Floor
P.O. Box 9224
Dubai
United Arab Emirates

Austrian Airlines Dubai Airport Address

Dubai International Airport,
Dubai – United Arab Emirates

Austrian Airlines Dubai Phone Numbers/Reservation Contact Number

Phone number: +43 5 1766 1000
Email: groupsales@dlh.de

Working hours: Everyday – 24 Hours
MAP

Official Website Addresshttps://www.austrian.com/

Online Check-in:- https://www.austrian.com/jp/en/online-check-in

Flight Status Check:- https://www.austrian.com/xx/en/flight-status-and-timetable

Qatar Airways Schedule Check:- https://booking.qatarairways.com/nsp/views/timeTableIndex.xhtml

Alitalia Airlines Baggage Services Contact Information

Baggage Service Phone numbers: +43 5 1766 1000
Inquiries about Baggage: https://www.austrian.com/at/en/baggage
Baggage Lost and Found: https://www.austrian.com/it/en/missing-baggage

All the Details of Qatar Airways Offices globally.

Services Offered by Austrian Airlines Dubai Office in UAE

Take a look at some of the major services shared below.

Flight Booking

You can get in touch with travel representatives at the Austrian Airlines Dubai Office and confirm the available flight schedules. Then you can choose the one that goes well with your budget and other preferences. 

Cancel or Modify Booking

The travel professionals engaged at the Austrian Airlines Dubai Office help you make changes to your booking. Whether you need to cancel your flight, rebook it, or there are some other modifications to be made, you may look forward to the best line of action suggested by the team.

Baggage Services

Make sure to proceed as per the size and weight restrictions defined by Austrian Airlines. If you believe your baggage will exceed the limit, you may seek suggestions from the office team on purchasing additional baggage. It is important to do this well on time as you may encounter sudden issues at the time of check-in at the airport. 

Check-in Information 

Get in touch with professionals at the office to confirm necessary check-in details as per the policy of Austrian Airlines. Moreover, you must pay extra attention in case of international travel. Make sure to carry the mandatory documents and certificates with you. This helps you proceed without any complexities at the airport and you even don’t face any issues at your destination airport in another country.

Special Assistance 

The expert team posted at the Austrian Airlines Dubai Office guides you about requesting special assistance services if you are suffering from a disability or if such a person is traveling with you. You may need to use a wheelchair or any other medical device at the airport or on the flight. You may confirm the relevant charges. This helps the airline’s crew to keep such arrangements ready for you.  

Lounge Access

You are advised to gather all the information from the Austrian Airlines Dubai Office staff if you want to use a lounge prior to your flight’s departure. They share all information regarding the policies including the eligibility criteria. If you need to invite or bring a guest to the lounge, you can also inquire about the related rules and the applicable charges.

Flight Booking for Unaccompanied Minor 

If you need to book a flight for your minor child who needs to fly alone on a Austrian Airlines flight, obtain all the significant details from the team at the Dubai office. You may need to submit certain certificates or documents along with submitting a specific form. 

Travel with Children

If you need to take your children on a flight by Austrian Airlines, you can seek details about the services offered by the airline in such cases. The team at the office located in Dubai shares all the information with you including posting such a request in advance. This is necessary as the airline’s crew can assist you with such arrangements at the airport and/or onboard. 

Visa Application

You can rely on the friendly assistance offered by the experts at the Austrian Airlines Dubai Office if you need to fill out a form for a visa for traveling abroad. Let them help you with a personalized plan that aligns best with your requirements. 

Car Rental by Austrian Airlines Dubai Office

If you reserve a vehicle, you can contact the travel team posted at the Dubai office of Austrian Airlines. Let them share the best options with charges and you can book the one according to your preferences. Such an advance booking is beneficial as you can rush quickly to your defined location from the destination airport. 
If you need consultation on any other matter related to your flight with Austrian Airlines, visit the office for personalized assistance and get all such queries resolved with expert advice.

Internet helpdesk

Do you have any issues or want assistance with your online booking, online check-in, or online rebooking? We’re here to assist you.

German: +43 5 1766 3000
7:30 a.m. to 10:00 p.m. Monday through Friday
10:30 a.m. to 7:00 p.m. Saturday and Sunday

English: +43 5 1766 3100
From 12:00 a.m. to 12:00 p.m., Monday through Sunday.

Italian: +39 010 974 83 30
Monday through Sunday, 9:00 a.m. to 8:30 p.m. local time in Italy

French: +33 185 149 840
Monday through Sunday, 9:00 a.m. to 8:30 p.m., local time in France

Austrian Airlines offers a Variety of Planes and Aircraft.

Total fleet: 81

  • Airbus A319-100
  • Airbus A320-200
  • Airbus A321-200
  • Airbus A321-200
  • Boeing 767-300ER
  • Boeing 777-200ER
  • Bombardier Q400
  • Embraer ERJ-195
  • Fokker 70
  • Fokker 100

Customer Care at Austrian Airlines Dubai Office handles the following inquiries:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Related FAQ’s:

Take a look at some FAQs on the Dubai Office to stay fully informed and make the best travel decision. 

Does the Dubai office provide visa related services?

Yes, you can reach out to the friendly executives at this office, if you wish to apply for a visa or avail other such related services.

Can I travel with my pet?

Yes, you can speak to the travel representatives and get personalised assistance for the same, as per the pet policy defined by the airline.

Can I contact the Dubai office team for booking a flight for my unaccompanied minor child?

Yes, you can approach the travel experts to get such a booking done while adhering to the defined guidelines.

Are there services available for passengers with special needs?

Yes, you can contact the travel staff to post requests for special assistance services offered by the airline.

Can I use my credit card to make a payment at the Dubai office?

Yes, the office accepts all the major credit cards as forms of payment.

Can I enquire about car rental services from the office staff?

Yes, you can explore the options suggested by them and make a suitable booking in advance.

Are there any restrictions on what I can bring into the Austrian Airlines Dubai Office?

You are suggested to gather all such information from the office team. Generally, airlines restrict items that are sharp, liquid, or harmful in nature.

Can I get assistance if I lose my baggage during the last flight?

You are required to report the loss to the travel staff at the Dubai office, and they will assist you with filing a claim. You can also enquire about tracking the same on a regular basis, and taking a course of action if you don’t receive the claim on time.

Can I make changes to my flight itinerary?

Yes, you can visit the Dubai office for the same. The staff will assist you with making changes to your flight itinerary.

Can I enquire about check-in at the Dubai office?

Yes, you can ask the experts about check-in related information like the counter for your airline, documents to be shown, etc.

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