All Nippon Airways Tokyo Office in Japan

  •    Tokyo, Japan
  •    1-800-235-9262
  •    9:00 am – 7:00 pm (Saturday – Thursday) Office closed on Friday and Public Holidays.

Travel experts at the All Nippon Airways Tokyo Office in Japan are committed to providing customers with exceptional services. A flight requires careful planning, as you need to avail a lot of services and follow protocols established by airlines. Even last-minute problems can pose hurdles on your way and affect your travel experience.  

You can stay relaxed knowing that the team at the Chicago office will take care of all your queries regarding bookings, luggage, special services, in-flight amenities, and much more. Stay assured of a comfortable journey with All Nippon Airways.

Office Location of All Nippon Airways, Japan

Tokyo, Japan

All Nippon Airways Tokyo Office Contact Details

Office Phone Number: 1-800-235-9262

Office Working Hours: 9:00 am – 7:00 pm (Saturday – Thursday) Office closed on Friday and Public Holidays.

Map :

All Nippon Airways Tokyo Airport Office Information

Tokyo International Airport,

Hanedakuko, Ota City, Tokyo 144-0041, Japan

Airport Phone Number: +81 3-5757-8111

Working Hours: 9:00 am – 7:00 pm (Saturday – Thursday) Office closed on Friday and Public Holidays.

All Nippon Airways Head Office Address & Contact Information

All Nippon Airways Head Office : All Nippon Airways Shiodome City Center 1-5-2 Higashi Shimbashi
Minato-ku Tokyo 105-7133, Japan

Official Website:

Phone Number Head Office : +31 020 654 5720

Get all the All Nippon Airways Offices information across the globe. 

Services Provided by All Nippon Airways Tokyo Office in Japan

Take a thorough look at some of the services offered by this office that is operated as an integral part of All Nippon Airways.

Booking a Flight

You can speak to travel representatives at the office to make a new reservation or to get assistance with an existing reservation for an All Nippon Airways flight. You may seek all the information regarding the best flight schedule that suits your requirements. The team will inform you about all the documents or any other paperwork required for the same. 

Modify Booking

If you would like to modify your reservation, please contact the travel team. You may have questions about seat upgrades or need to make other changes to your reservation like getting another boarding class, selecting a different seat arrangement, adding extra luggage etc., which are duly addressed by the team working for All Nippon Airways. 

Cancel a Booking

You have the option to cancel your flight if an urgent situation arises. Contact the team at the All Nippon Airways Tokyo Office in Japan to get it done simply and receive the refund, if applicable. You may have to book another flight to the same destination. So, the team can assist you accordingly.  

Baggage-related Services 

It is advised that you get all the information regarding the airline’s baggage allowance limit. If you’re having problems comprehending the restrictions of baggage, travel specialists can easily answer your inquiries. Make sure to take note the size and weight limits defined for check-in and checked baggage. At the same time, it’s important to know whether musical equipment, an electronic device, a laptop, or any other such item can be taken as a carry-on on the flight or you need to pack it in your checked baggage. Considering all the relevant aspects, you may have to buy extra baggage. The team at the Tokyo Office will advise you on adding the same to your reservation in advance.

Check-in Procedures 

If you have any issues or concerns regarding the airport check-in procedure, you can discuss the same with travel staff at the All Nippon Airways Tokyo Office in Japan. It is important to go to the check-in counter prepared with the necessary documents or certifications, as per your booking or requests for special services. Besides, your baggage must fit within the specified dimensions. If this is not the case, you might have to purchase it at the airport. You receive the boarding card to proceed to the boarding gate once all requirements have been completed. You are advised to follow all the baggage allowance rules and make all the arrangements beforehand so that you don’t have to wait at the check in counter for long due to the baggage issues.

Special Assistance Services

All Nippon Airways offers relevant services for senior citizens and travelers with disabilities. You can connect with the team to post a request for this service on a flight by All Nippon Airways. Whether you require medical attention on an aircraft or a wheelchair at an airport, you must gather all the necessary information before submitting a request. Please be aware that timely notification to the airline is required in order to enable their staff to promptly make the required arrangements.

Traveling with Infants

If you need to take your infant on a flight by All Nippon Airways, you don’t need to worry. The crew on board stays focused and offers you complete assistance. However, you need to inform the airline in advance. Get assistance from the staff at the airline’s city office as they will inform you whether such factors need to be mentioned at the time of making your flight booking or you need to post a separate request for the same. 

Travel of Unaccompanied Minors 

The Tokyo office staff provides you with all the information you need to reserve a ticket for your minor child if they are flying alone on an All Nippon Airways flight. The crew on an All Nippon Airways flight is well-trained and stay vigilant on handling matters related to travel of unaccompanied minors on flights. Your child can easily be assisted by the staff at the airport and when they are about to board the aircraft. You can therefore rest assured that your child will have a convenient flying experience. All you need to do is gather complete details from the staff at the office for preparing the necessary documents in line with the airline’s policies. 


You are recommended to go through the following queries that are usually raised by travelers regarding All Nippon Airways. 

Q1. Which airport in Japan does All Nippon Airways fly from?

Ans. All Nippon Airways flights are operated through Tokyo International Airport in Japan.

Q2. What is the contact number of the All Nippon Airways Tokyo Office in Japan?

Ans. You may contact the office representatives at 1-800-235-9262.

Q3. What is the terminal for arrival of All Nippon Airways flights at Tokyo International Airport?

Ans. All Nippon Airways flights arrive at Terminal 2 and 3 of Tokyo International Airport.

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