Air New Zealand Dubai Office in UAE

  •    Apollo Flight Center, 3 Al Sherouq Building, Karama, 7647, Dubai
  •    +971 4 224 5555
  •    Every day - 24hrs

Contact the well-experienced travel executives at the Air New Zealand Dubai Office in UAE for flight bookings and more such services. Make sure to gather all the major details to plan your air journey seamlessly and avoid end-moment hassles. 

Moreover, when it comes to traveling internationally, you are highly advised to take note of all the important airline policies and regulations set by the country you fly to. A lot of formalities need to be taken care of at the destination airport as well. 

So, don’t miss out on gaining all the important details and get all set to enjoy a wonderful business or leisure flying journey with Air New Zealand.

Air New Zealand Dubai Office Address

Apollo Flight Center, 3 Al Sherouq Building, Karama, 7647, Dubai

Official website:

Online Check-in

Flight Status, Check Here

All the Air New Zealand Offices information across the globe.

Air New Zealand Dubai Office Airport Address

Dubai International Airport
Dubai – United Arab Emirates

Airport Phone Number: +971 4 224 5555


Services provided at Air New Zealand Dubai Office in UAE

You may reach out to the executives at Air New Zealand Dubai Office in UAE to seek the resolution of queries related to the services listed below. 


You can speak to the travel agents at the Air New Zealand Dubai Office in UAE if you wish to book a flight for your upcoming vacation or a business event to be held at your destination. Let them search the best flight schedules for you whose timings and costs suit you. Then you can choose the best one aligning with your preferences. 

Edit or Manage Booking

There may be last-minute changes or additions to your reservation. The staff representing Air New Zealand at the office can assist you if you want to upgrade your seats, add additional seats, rebook your flight, add baggage, add a new destination, cancel your ticket, or make any other changes. 

Booking Canceling and Refund

If you need to cancel your reservation due to an emergency, you can speak to a representative at the Air New Zealand Dubai Office in UAE and get it canceled. If you booked a refundable flight, you can also ask for assistance in making a refund request. 

Delayed or Damaged Baggage

It is beneficial to get all details from the team at the office in advance. You are advised to follow certain steps if your bags have got misplaced or you find them in damaged condition after reaching the destination airport. Air New Zealand has defined specific guidelines for the same which are also available on its website. 

Air New Zealand Baggage Allowance

Oversize baggage chargesOverweight baggage chargesChecked baggage
Excess baggage chargesCabin baggageView Delta Airlines Hand

Check-in for Air New Zealand

The team can provide you with detailed information regarding a seamless check-in procedure. Make sure to get all the details regarding the check-in counter for Air New Zealand at your airport. You must carry all the necessary documents and maintain the baggage limit for a hassle-free experience. Once all the requirements are met at the check-in counter, you will be provided with the boarding card to go ahead towards the departure area. 

Flight Status

If you have any questions about the status of your flight, get in touch with the travel experts at the Air New Zealand office. 

Special Assistance Services by Air New Zealand Dubai Office

Air New Zealand provides all types of special assistance services to enable a comfortable journey for each and every passenger. Speak to the team at the Dubai office for posting a request for the same be it about arrangement of wheelchair, hearing equipment, oxygen setup, or anything else to cater to the disability.

Travel with Infants

You can consult experts at the Dubai office if you have an infant on onboard. You can avail all the relevant assistance and get baby bassinet, baby meals etc., arranged on time. 

Reservation for Unaccompanied Minors

Air New Zealand provides special assistance for unaccompanied minors. You can enquire about the same from travel representatives at the office. You need to fill the given forms and submit documents as per policies set by Air New Zealand. The office team will help you with the same. 

Medical aid by Air New Zealand Dubai Office

For travelers who require medical assistance during their journey, Air New Zealand offers a variety of services, such as aid with carrying medical equipment, oxygen devices etc. Get all the crucial details from the Dubai office team and post a request in advance. This enables the airline’s team to get everything ready for you at the airport or on the flight, whichever is required. 

Special Meal Requests

A wide range of special meal requests, including vegetarian, low-fat, gluten-free, and other dietary preferences, may be made in advance so that you are served with the same on an Air New Zealand flight.

Travel with pets

Air New Zealand allows you to travel with your pets. You can contact the team at the Dubai office to get details and find out whether they are allowed on planes or are transported through cargo. You need to post a request in advance and also present the necessary certificates along with a form. 

Air New Zealand Lounge

It is advised to contact the travel executives at Air New Zealand Dubai Office in UAE to get details for using lounges made available by the airline. You can ask whether you are eligible to access the lounge or you need to purchase access. You can also invite guests to the lounge and spend quality time before your flight takes off. 

Loyalty Program

You can enroll for this program or other such promotional offers run by Air New Zealand. There could be specific plans for companies and organizations as well. Make sure to get all the relevant details from the office team so that you can make the best use of this scheme. 

Air New Zealand Dubai Office Phone Numbers/Reservation Contact Number

Tel : 971 4 335 9126

Working hours: Monday to Sunday, 24 Hours in a Day

Air New Zealand Baggage Services Information

International Airport Auckland

Private Bag 92007,
Auckland International Airport,
Toll-free number: 0800 224 872
Phone: 09 306 5444
Fax: 09 256 3825

Domestic Airport Auckland

PO Box 92007, Auckland
Phone: 09 256 3801
Fax: 09 256 3050

Blenheim Airport

Phone: 03 572 9899, select option 3 for the airport
Fax: 03 572 8052

Christchurch Airport

PO Box 14005, Christchurch
Phone: 03 374 7104 – International & Domestic

Dunedin Airport

PO Box 5548,
Phone: 03 488 5821
Fax: 03 488 5823

Gisborne Airport

PO Box 407, Gisborne
Phone: 06 867 1608
Fax: 06 868 9150

Hamilton Airport

PO Box 3048,
Airport Road RD2,
Phone: (07) 857 1026 press 3 then 0
Fax: (07) 857 1031

Hokitika Airport

Phone: 03 755 8123

Invercargill Airport

PO Box 1409, Invercargill
Phone: 03 218 9070
Fax: 03 214 3064

Kerikeri Airport – Bay of Islands

218 Wiroa Road, Kerikeri Airport
Phone: 027 240 8737

Napier/Hastings Airport

c/o Hawke’s Bay Airport, Main North Road
Westshore, Napier
Phone: 06 835 1130
Fax: 06 835 4803

Nelson Airport

Private Bag 32, Nelson
Office hours: 7:00am – 10:00pm
Phone: 03 546 8283
Fax: 03 547 8738

New Plymouth Airport

Phone: 06 755 2250
Fax: 06 755 2251

Palmerston North Airport

PO Box 1643, Palmerston North,
Phone: 06 351 1105
Fax: 06 357 2872

Queenstown Airport

PO Box 2315, Queenstown
Phone: 03 442 2670
Fax: 03 441 4873

Rotorua Airport

c/o Air NZ Holiday Store, 1267 Tutanekai St
Rotorua 3010

Taupō Airport

Phone/Fax: 07 378 5428
Fax: 07 378 2668

Tauranga Airport

Air Nelson: 07 575 3666
Eagle Air: 07 575 3666
Fax: 07 575 7597

Timaru Airport

Phone: 03 688 2500

Wellington Airport

PO Box 21004, Wellington
Phone: 04 388 0400 – International & Domestic

Whangārei Airport

Phone: 09 436 0535
Fax: 09 436 9010

Inquiries For baggage

Baggage lost and found

Air New Zealand Offers a Diverse Range of Plane and Aircraft Types

Total fleet: 104 (incl. subsidiaries)

Airbus A320

  • Airbus A320-200

Boeing 737

  • Boeing 737-200
  • Boeing 737-300

Boeing 747

  • Boeing 747-200
  • Boeing 747-400

Boeing 767

  • Boeing 767-200
  • Boeing 767-300

Boeing 777

  • Boeing 777-200
  • Boeing 777-300

Boeing 787 Dreamliner

  • Boeing 787-9 Dreamliner

Douglas DC-8

  • Douglas DC-8-50

McDonnell Douglas DC-10

  • McDonnell Douglas DC-10-30

The Air New Zealand Dubai office’s Customer Care section handles the following inquiries.

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

People may also ask:

Don’t miss out on taking a look at the following mostly asked questions about the Air New Zealand Dubai Office in UAE. 

Q1. What is the contact number of the  Air New Zealand Dubai Office in UAE? 

Ans. The Travel team at Air New Zealand Dubai Office in UAE is reachable at +971 4 224 5555.

Q2. What is the address of the Air New Zealand Dubai Office in UAE? 

Ans. The Air New Zealand Dubai Office in UAE is suitably located at Apollo Flight Center, 3 Al Sherouq Building, Karama, 7647, Dubai.

Q3. What are the services offered by the Air New Zealand Dubai Office in UAE? 

Ans. You can contact the travel executives at Air New Zealand Dubai Office in UAE for services including flight bookings, cancellations, rescheduling, flight status, and more. You can also get detailed information for other services offered by the airline for the comfortable journey of passengers. 

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