Air New Zealand Bali Office in Indonesia

  •    Bali, Indonesia
  •    +64 (0)9 357 3000
  •    Monday to Sunday, 24 Hours in a Day

Are you planning to book a flight with Air New Zealand? If yes, you are advised to go for expert consultation to acquire information about the services offered by the airline. So, if you need to fly out of Bali, whether domestically or internationally, you can contact well experienced travel professionals at the Air New Zealand Bali Office for friendly assistance. You are recommended to take note of the instructions or policies defined by the airline for a comfortable air journey.

Air New Zealand Bali Office Address

Bali, Indonesia

Official website:

Online Check-in

Flight Status, Check Here

All the Air New Zealand Offices information around the world.

Air New Zealand Bali Office Airport Address

Gusti Ngurah Rai International Airport
Jalan Raya Gusti Ngurah Rai, Tuban, Kec. Kuta, Kabupaten Badung, Bali 80362, Indonesia

Airport Phone Number: +62 361 9351011


Air New Zealand Bali Office Phone Numbers/Reservation Contact Number

Tel : +64 (0)9 357 3000

Working hours: Monday to Sunday, 24 Hours in a Day

Services Offered by Air New Zealand Bali Office

You may have several concerns regarding your general or business class flight with Air New Zealand. Thus, explore the services shared below as this will be helpful for you in making a better travel related decision.

Booking-related Services

One of the main services offered by the office is flight booking. It is extremely simple to get the perfect flight as per your preferences. You may request the team to view flight schedules declared by Air New Zealand, and select the most convenient one for you. You can choose from a range of seating arrangements for a more enjoyable journey, and the experts will advise you accordingly. Apart from this, whichever payment methods can be used to pay for the reservation and other related concerns may also be addressed at the Bali office.

Air New Zealand Baggage Allowance 

You can contact the team at Air New Zealand Bali Office for baggage-related assistance. It’s important to abide by the size and weight limits set by the airline for carry-ons and checked baggage. If you exceed the limit, you are suggested to buy extra baggage in advance. You can contact the team to confirm the related charges and other such procedures.

Air New Zealand Baggage Allowance

Oversize baggage chargesOverweight baggage chargesChecked baggage
Excess baggage chargesCabin baggageView Delta Airlines Hand

Check-in Services

You may ask the office team for all the important information. Moreover, if you are going to travel on an international flight with Air New Zealand, don’t forget to follow the important guidelines issued by the airline. Also, pay close attention to the baggage allowed limit. If your bags weigh more than the specified limits, you can run into problems. Once you show all the required documentation at the check-in counter, you get your boarding pass and then you can go to the boarding gate. Self-service kiosks may be available at the airport. Web check-in facility is also offered to ease everything for travelers. You can seek details from the Bali office staff.

Cancellation and Refund Services

If your travel plans suddenly change, the staff can assist you with relevant solutions for canceling the flight and getting a refund, if suitable. The Air New Zealand Bali Office in Germany offers everything you need to enjoy a hassle-free experience. If the ticket has a refund policy, you can seek details about it. Refunds in the form of travel vouchers or returns to the original payment methods are other alternatives. This allows you to select the solution that best suits your needs. Get in touch with the travel specialists at the Bali office.

Travel with Pet

You must inform the staff at the Bali office if you wish to take a pet along with you. They will inform you about the pet policy operated by Air New Zealand which may include whether a pet can be taken on the flight or it is transported through the cargo. Also, if you can take it on the flight then what are the regulations you need to comply with for the pet carrier. At the same time, you also need to specify if it’s a small animal, bird, or a service animal. Usually, travelers are required to make this request at the time of flight booking itself. Thus, you can get detailed information and choose a suitable course of action.

Loyalty Programs

If you wish to know about loyalty programs, frequent flyer programs, or any other such relevant schemes run by Air New Zealand, reach out to the travel experts at the Bali office. They will explain to you the procedure for enrolling for the same and also inform you about how the  whole process works. It could be that you can collect points on your bookings, and they be redeemed in your future bookings. You may also find other deals and discounts that could enable you to get flight bookings done in your budget.

Visa Services

You can also avail consultation services for visas at Air New Zealand Bali Office. The personnel at the Bali office in Germany are always delighted to help if you have any queries regarding the application procedure for a visa or need assistance understanding the requirements for your particular destination. You can rest assured that you get the best assistance, as all the travel experts possess years of industry experience.

Air New Zealand Baggage Services Information

International Airport Auckland

Private Bag 92007,
Auckland International Airport,
Toll-free number: 0800 224 872
Phone: 09 306 5444
Fax: 09 256 3825

Domestic Airport Auckland

PO Box 92007, Auckland
Phone: 09 256 3801
Fax: 09 256 3050

Blenheim Airport

Phone: 03 572 9899, select option 3 for the airport
Fax: 03 572 8052

Christchurch Airport

PO Box 14005, Christchurch
Phone: 03 374 7104 – International & Domestic

Dunedin Airport

PO Box 5548,
Phone: 03 488 5821
Fax: 03 488 5823

Gisborne Airport

PO Box 407, Gisborne
Phone: 06 867 1608
Fax: 06 868 9150

Hamilton Airport

PO Box 3048,
Airport Road RD2,
Phone: (07) 857 1026 press 3 then 0
Fax: (07) 857 1031

Hokitika Airport

Phone: 03 755 8123

Invercargill Airport

PO Box 1409, Invercargill
Phone: 03 218 9070
Fax: 03 214 3064

Kerikeri Airport – Bay of Islands

218 Wiroa Road, Kerikeri Airport
Phone: 027 240 8737

Napier/Hastings Airport

c/o Hawke’s Bay Airport, Main North Road
Westshore, Napier
Phone: 06 835 1130
Fax: 06 835 4803

Nelson Airport

Private Bag 32, Nelson
Office hours: 7:00am – 10:00pm
Phone: 03 546 8283
Fax: 03 547 8738

New Plymouth Airport

Phone: 06 755 2250
Fax: 06 755 2251

Palmerston North Airport

PO Box 1643, Palmerston North,
Phone: 06 351 1105
Fax: 06 357 2872

Queenstown Airport

PO Box 2315, Queenstown
Phone: 03 442 2670
Fax: 03 441 4873

Rotorua Airport

c/o Air NZ Holiday Store, 1267 Tutanekai St
Rotorua 3010

Taupō Airport

Phone/Fax: 07 378 5428
Fax: 07 378 2668

Tauranga Airport

Air Nelson: 07 575 3666
Eagle Air: 07 575 3666
Fax: 07 575 7597

Timaru Airport

Phone: 03 688 2500

Wellington Airport

PO Box 21004, Wellington
Phone: 04 388 0400 – International & Domestic

Whangārei Airport

Phone: 09 436 0535
Fax: 09 436 9010

Baggage lost and found

Air New Zealand Offers a Diverse Range of Plane and Aircraft Types

Total fleet: 104 (incl. subsidiaries)

Airbus A320

  • Airbus A320-200

Boeing 737

  • Boeing 737-200
  • Boeing 737-300

Boeing 747

  • Boeing 747-200
  • Boeing 747-400

Boeing 767

  • Boeing 767-200
  • Boeing 767-300

Boeing 777

  • Boeing 777-200
  • Boeing 777-300

Boeing 787 Dreamliner

  • Boeing 787-9 Dreamliner

Douglas DC-8

  • Douglas DC-8-50

McDonnell Douglas DC-10

  • McDonnell Douglas DC-10-30

The Air New Zealand Bali office’s Customer Care section handles the following inquiries.

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Commonly Asked Questions:

You are advised to go through the following questions that are most commonly asked by travelers regarding Air New Zealand.

Q1. Does the Air New Zealand Bali Office offer flight booking and cancellation services?

Ans. Yes, you may visit the Bali office and speak to travel experts in case you wish to make a flight reservation for business or leisure purposes. Concerns regarding flight cancellations and refunds are also suitably addressed by the team.

Q2. Where is the Air New Zealand Office located?

Ans. The address of the Air New Zealand Office is Bali, Indonesia.

Q3. What is the contact number of the Air New Zealand Bali Office?

Ans. The Air New Zealand Bali Office is contacted at +64 (0)9 357 3000.

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