Air Astana Athens Office in Greece

  •    Air Astana c/o GOLDAIR, 1st km Paianias – Markopoulou Avenue 190 02, Paiania-Greece
  •    0030 216 3000 058 / 059
  •    Every day
  •    www.airastana.com
  •    call.centre@airastana.com

Air Astana Athens Office aims to assist travelers with seamless travel planning. No matter whether you are heading on a leisure journey or a business trip, the congenial staff takes care of all your requirements. You can seek assistance on modifying your reservation, cancelling and posting refund requests, availing special assistance services, and much more.

Air Astana Athens Office Address

Air Astana c/o GOLDAIR, 1st km Paianias – Markopoulou Avenue 190 02, Paiania-Greece

Air Astana Athens Airport Address

Athens International Airport
Attiki Odos, Spata Artemida 190 04, Greece

Airport Contact Number: +30 21 0353 0000

Map:

Air Astana Athens Contact Number/Reservation Phone Number

Tel : 0030 216 3000 058 / 059

Email: call.centre@airastana.com

Working hours: 7 days a week, 24 hours a day

Official website of Air Astanahttps://airastana.com/

Online Check-in with Air Astana: https://airastana.com/ind/Book-Manage/Manage/Online-Check-In

Note: Online check-in begins 24 hours before departure and runs until 90 minutes before your flight’s scheduled departure time.

Visit: https://airastana.com/global/en-us/Information/At-the-airport/Flight-Status to see Air Astana’s flight status .

All the Air Astana Airlines Offices information around the globe.

Air Astana Baggage Services Information

Air Astana Baggage Services Phone Numbers:- (+)7 7172 286473.
Baggage lost and found: https://airastana.com/global/en-us/Information/At-the-airport/Baggage-Help
For baggage inquiries: https://airastana.com/kaz/en-us/Information/Baggage/Baggage-Allowance

Air Astana Baggage Allowance

View Airlines HandCabin baggageExcess baggage charges
Checked baggageOverweight baggage chargesOversize baggage charges

Air Astana offers a Variety of Planes and Aircraft.

Total fleet: 31

Airbus A319

  • Airbus A319-100

Airbus A320

  • Airbus A320-200
  • Airbus A320neo

Airbus A321

  • Airbus A321-200
  • Airbus A321neo

Boeing 737

  • Boeing 737-700
  • Boeing 737-800

Boeing 757

  • Boeing 757-200

Boeing 767

  • Boeing 767-300

Boeing 767

  • Boeing 767-300

Embraer ERJ-190

  • Embraer ERJ-190

Fokker F50/F60

  • Fokker F50

Customer Care department at the Air Astana Athens Office in Greece handles the following inquiries:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Services Offered by Air Astana Athens Office, Greece 

Take a look at some of the services offered by the Air Astana Office in Athens so as to make the most of your flight. 

Flight Reservations

This is one of the major services provided by the office. You can speak to the travel professionals and seek information about the best flights available as per your preferred schedule. This makes it easy for you to find the perfect flight. There are several options available for seating. The staff uses a custom strategy to address your specific concerns. Even if you wish to fly in business class or have a group reservation with Air Astana Athens, they will make you aware of all the requirements to be fulfilled including filling up relevant forms and presenting the necessary documents. 

Baggage-related Policies 

You must follow the baggage allowance limit that your airline has defined for both checked and cabin baggage. If you need to carry excess baggage or some item as a carry-on, feel free to ask the Cusco office team of Air Astana Athens for all the information you need. They will guide you on maintaining the size and weight limits as per the protocol. You may need to carry excess baggage or some item as a carry-on. The same may be added to your reservation, as per the airline’s policies. 

Apart from this, you may also need to take your laptop, gadget, speakers, musical equipment etc. The team will inform you whether such items are allowed to be taken as carry-ons on the flight or they must be packed in your checked baggage. 

Check-ins 

If you have any questions about check-in procedures or rules set by Air Astana Athens, you can speak to the travel specialists at the office to get all the information you need. The ID proof, documents etc., must be shown at the check-in counter. However, you are still advised to get complete details from the staff especially in case of an international flight. Staying informed will help you adhere to the airline’s policies and avoid last-minute issues at the airport. For example, if your baggage exceeds the limits set by the airline, you may have to buy it on-the-spot at the check-in counter or the desk team will guide you with relevant steps. Thus, it may be time-consuming. Make sure to stay updated with all the necessary details for a smooth check-in experience at the airport. You may also ask the team about marking a web or online check-in.

Cancellation of Bookings 

The Air Astana Athens office team will assist you with the necessary process if you need to cancel your flight due to an emergency. If your flight qualifies, you can make a refund request. You may confirm from the team if the reimbursement is given to you in the form of points, credits, or coupons for future bookings. You may need to book another flight at this point of time. Seek all the necessary support from the team.

Manage Bookings 

If you need to manage or edit your existing flight reservation with Air Astana Athens, get all the necessary help from travel representatives at the Air Astana Athens Office. You may need to add extra seats, upgrade the seats, add additional baggage, or. The team can efficiently help you through a smooth process. 

Travel of Unaccompanied Minors

Air Astana Athens allows travel of unaccompanied minor children. If you need to make a reservation for your minor child, contact the staff at the Air Astana Athens Office for specific arrangements. You can get details about the minimum age defined by the airline for a child to fly alone on its flights. At the same time, you may need to submit essential documents and fulfil other formalities to make such a flight reservation for your child. 

Special Assistance Services 

Services for travelers with special needs are also provided by Air Astana Athens. You can ask the team about such services if a person with a disability is traveling with you. Requests for special assistance services at the airport or on the flight may be posted while making your reservation. It is essential that you communicate all of your needs in advance so that the airline’s team can make all the relevant arrangements beforehand like you may need a wheelchair or certain medical equipment onboard. Even if a senior citizen from your family is traveling alone, you can request assistance for them.

Frequently Asked Questions!

Here are some of the most commonly raised queries about the Air Astana Athens Office in Greece. Take a look to plan to stay informed and plan your air travel efficiently. 

What is the address of the Air Astana Athens Office in Greece?

The Air Astana Athens Office is located at Air Astana c/o GOLDAIR, 1st km Paianias – Markopoulou Avenue 190 02, Paiania-Greece.

What is the contact number of the Air Astana Athens Office in Greece?

You may contact the travel representatives at the Air Astana Athens Office at 0030 216 3000 058.

What is the arrival terminal for Air Astana Athens at Athens International Airport?

The Air Astana Athens flights arrive at Main Terminal of Athens International Airport.

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