Air Astana Aktau Office in Kazakhstan

  •    2nd floor, Atrium Business Center 7 11th micro district, Aktau city
  •    +7 (7172) 58 44 77
  •    Every day

Contact the well-experienced travel executives at the Air Astana Aktau Office for flight bookings and more such services. Make sure to gather all the major details to plan your air journey seamlessly and avoid end-moment hassles. 

Moreover, when it comes to traveling internationally, you are highly advised to take note of all the important airline policies and regulations set by the country you fly to. A lot of formalities need to be taken care of at the destination airport as well. 

So, don’t miss out on gaining all the important details and get all set to enjoy a wonderful business or leisure flying journey with Air Astana.

Air Astana Aktau Office Location

2nd floor, Atrium Business Center 7, 11th Micro district, Aktau City

Air Astana Aktau Airport Address

Aktau International Airport
V34P+PQG Airport, Aktau, Kazakhstan

Airport Contact Number: +7 7292 60 97 55


Air Astana Aktau Contact Number/Reservation Phone Number

Tel : +7 (7172) 58 44 77

Working hours: 7 days a week, 24 hours a day

Official website of Air Astana

Online Check-in with Air Astana:

Note: Online check-in begins 24 hours before departure and runs until 90 minutes before your flight’s scheduled departure time.

Here’s how to check the schedule of an Air Astana flight

All the Air Astana Offices information around the world.

Air Astana Baggage Services Information

Air Astana Baggage Services Phone Numbers:- (+)7 7172 286473.
For baggage inquiries:

Services provided at Air Astana Aktau Office

You may reach out to the executives at Air Astana Aktau Office to seek the resolution of queries related to the services listed below. 


You can speak to the travel agents at the Air Astana Aktau Office if you wish to book a flight for your upcoming vacation or a business event to be held at your destination. Let them search the best flight schedules for you whose timings and costs suit you. Then you can choose the best one aligning with your preferences. 

Edit or Manage Booking

There may be last-minute changes or additions to your reservation. The staff representing Air Astana at the office can assist you if you want to upgrade your seats, add additional seats, rebook your flight, add baggage, add a new destination, cancel your ticket, or make any other changes. 

Booking Canceling and Refund

If you need to cancel your reservation due to an urgency, you can speak to a representative at the Air Astana Aktau Office in Kazakhstan and get it canceled. If you booked a refundable flight, you can also ask for assistance in making a refund request. 

Delayed or Damaged Baggage

It is beneficial to get all details from the team at the office in advance. You are advised to follow certain steps if your bags have got misplaced or you find them in damaged condition after reaching the destination airport. Air Astana has defined specific guidelines for the same which are also available on its website. 

Air Astana Baggage Allowance

View Airlines HandCabin baggageExcess baggage charges
Checked baggageOverweight baggage chargesOversize baggage charges

Check-in for Air Astana

The team can provide you with detailed information regarding a seamless check-in procedure. Make sure to get all the details regarding the check-in counter for Air Astana at your airport. You must carry all the necessary documents and maintain the baggage limit for a hassle-free experience. Once all the requirements are met at the check-in counter, you will be provided with the boarding card to go ahead towards the departure area. 

Flight Status

If you have any questions about the status of your flight, get in touch with the travel experts at the Air Astana office. 

Special Assistance Services by Air Astana Aktau Office

Air Astana provides all types of special assistance services to enable a comfortable journey for each and every passenger. Speak to the team at the Aktau office for posting a request for the same be it about arrangement of wheelchair, hearing equipment, oxygen setup, or anything else to cater to the disability.

Travel with Infants

You can consult experts at the Aktau office if you have an infant on onboard. You can avail all the relevant assistance and get baby bassinet, baby meals etc., arranged on time. 

Reservation for Unaccompanied Minors

Air Astana provides special assistance for unaccompanied minors. You can enquire about the same from travel representatives at the office. You need to fill the given forms and submit documents as per policies set by Air Astana. The office team will help you with the same. 

Medical aid by Air Astana Aktau Office

For travelers who require medical assistance during their journey, Air Astana offers a variety of services, such as aid with carrying medical equipment, oxygen devices etc. Get all the crucial details from the Aktau office team and post a request in advance. This enables the airline’s team to get everything ready for you at the airport or on the flight, whichever is required. 

Special Meal Requests

A wide range of special meal requests, including vegetarian, low-fat, gluten-free, and other dietary preferences, may be made in advance so that you are served with the same on an Air Astana flight.

Travel with pets

Air Astana allows you to travel with your pets. You can contact the team at the Aktau office to get details and find out whether they are allowed on planes or are transported through cargo. You need to post a request in advance and also present the necessary certificates along with a form. 

Air Astana Lounge

It is advised to contact the travel executives at Air Astana Aktau Office in Kazakhstan to get details for using lounges made available by the airline. You can ask whether you are eligible to access the lounge or you need to purchase access. You can also invite guests to the lounge and spend quality time before your flight takes off. 

Loyalty Program

You can enroll for this program or other such promotional offers run by Air Astana. There could be specific plans for companies and organizations as well. Make sure to get all the relevant details from the office team so that you can make the best use of this scheme. 

Air Astana offers a Variety of Planes and Aircraft.

Total fleet: 31

Airbus A319

  • Airbus A319-100

Airbus A320

  • Airbus A320-200
  • Airbus A320neo

Airbus A321

  • Airbus A321-200
  • Airbus A321neo

Boeing 737

  • Boeing 737-700
  • Boeing 737-800

Boeing 757

  • Boeing 757-200

Boeing 767

  • Boeing 767-300

Boeing 767

  • Boeing 767-300

Embraer ERJ-190

  • Embraer ERJ-190

Fokker F50/F60

  • Fokker F50

Customer Care at the Air Astana Aktau Office in Kazakhstan handles the following inquiries:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi


Don’t miss out on taking a look at the following mostly asked questions about the Air Astana Aktau Office. 

Q1. What is the contact number of the  Air Astana Aktau Office? 

Ans. Travel team at Air Astana Aktau Office is reachable at +7 (7172) 58 44 77.

Q2. What is the address of the Air Astana Aktau Office?

Ans. The Air Astana Aktau Office is suitably located at 2nd floor, Atrium Business Center 7 11th micro district, Aktau city.

Q3. What are the services offered by the Air Astana Aktau Office? 

Ans. You can contact the travel executives at Air Astana Aktau Office for services including flight bookings, cancellations, rescheduling, flight status, and more. You can also get detailed information for other services offered by the airline for the comfortable journey of passengers. 

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