Aigle Azur Berlin Office in Germany

Travel experts at the Aigle Azur Berlin Office in Germany are committed to providing customers with exceptional services. A flight requires careful planning, as you need to avail a lot of services and follow protocols established by airlines. Even last-minute problems can pose hurdles on your way and affect your travel experience.  

You can stay relaxed knowing that the team at the Chicago office will take care of all your queries regarding bookings, luggage, special services, in-flight amenities, and much more. Stay assured of a comfortable journey with Aigle Azur.

Aigle Azur Berlin Office Location

Berlin, Germany

Aigle Azur Berlin Airport Address

Berlin Brandenburg International Airport
Willy-Brandt-Platz 2, 12529 Schönefeld, Germany

Airport Contact Number: +49 30 609160910

Aigle Azur Berlin Office Contact Number/Reservation Phone Number

Email: callcenter@aigle-azur.fr
Working hours: Every day 24hrs
Map

All the details of Aigle Azur Offices around the world.

Official Website: https://www.azurair.ru/

Services Provided by Aigle Azur Berlin Office in Germany

Take a thorough look at some of the services offered by this office that is operated as an integral part of Aigle Azur.

Booking a Flight

You can speak to travel representatives at the office to make a new reservation or to get assistance with an existing reservation for an Aigle Azur flight. You may seek all the information regarding the best flight schedule that suits your requirements. The team will inform you about all the documents or any other paperwork required for the same. 

Modify Booking

If you would like to modify your reservation, please contact the travel team. You may have questions about seat upgrades or need to make other changes to your reservation like getting another boarding class, selecting a different seat arrangement, adding extra luggage etc., which are duly addressed by the team working for Aigle Azur. 

Cancel a Booking

You have the option to cancel your flight if an urgent situation arises. Contact the team at the Aigle Azur Berlin Office in Germany to get it done simply and receive the refund, if applicable. You may have to book another flight to the same destination. So, the team can assist you accordingly.  

Baggage-related Services 

It is advised that you get all the information regarding the airline’s baggage allowance limit. If you’re having problems comprehending the restrictions of baggage, travel specialists can easily answer your inquiries. Make sure to take note the size and weight limits defined for check-in and checked baggage. At the same time, it’s important to know whether musical equipment, an electronic device, a laptop, or any other such item can be taken as a carry-on on the flight or you need to pack it in your checked baggage. Considering all the relevant aspects, you may have to buy extra baggage. The team at the Berlin Office will advise you on adding the same to your reservation in advance.

Check-in Procedures 

If you have any issues or concerns regarding the airport check-in procedure, you can discuss the same with travel staff at the Aigle Azur Berlin Office in Germany. It is important to go to the check-in counter prepared with the necessary documents or certifications, as per your booking or requests for special services. Besides, your baggage must fit within the specified dimensions. If this is not the case, you might have to purchase it at the airport. You receive the boarding card to proceed to the boarding gate once all requirements have been completed. You are advised to follow all the baggage allowance rules and make all the arrangements beforehand so that you don’t have to wait at the check in counter for long due to the baggage issues.

Special Assistance Services

Aigle Azur offers relevant services for senior citizens and travelers with disabilities. You can connect with the team to post a request for this service on a flight by Aigle Azur. Whether you require medical attention on an aircraft or a wheelchair at an airport, you must gather all the necessary information before submitting a request. Please be aware that timely notification to the airline is required in order to enable their staff to promptly make the required arrangements.

Traveling with Infants

If you need to take your infant on a flight by Aigle Azur, you don’t need to worry. The crew on board stays focused and offers you complete assistance. However, you need to inform the airline in advance. Get assistance from the staff at the airline’s city office as they will inform you whether such factors need to be mentioned at the time of making your flight booking or you need to post a separate request for the same. 

Travel of Unaccompanied Minors 

The Berlin office staff provides you with all the information you need to reserve a ticket for your minor child if they are flying alone on an Aigle Azur flight. The crew on a Aigle Azur flight is well-trained and stay vigilant on handling matters related to travel of unaccompanied minors on flights. Your child can easily be assisted by the staff at the airport and when they are about to board the aircraft. You can therefore rest assured that your child will have a convenient flying experience. All you need to do is gather complete details from the staff at the office for preparing the necessary documents in line with the airline’s policies. 

Aigle Azur offers a Variety of Planes and Aircraft.

Total fleet: 12

Airbus A319

• Airbus A319-100

Airbus A320

• Airbus A320-200

Airbus A321

• Airbus A321-200

Airbus A330

• Airbus A330-200

Boeing 737

• Boeing 737-200
• Boeing 737-300

The following inquiries are handled by Customer Care at the Aigle Azur Office in Berlin :

Flight Ticket Booking	Ok to Board	Flight Ticket Cancellation
Airport Lounges	Visa Services	Baggage Allowance, Online Check-in
Airport Transfers	Meet and Greet	Duty-Free Allowance
Immigration Services	Business Class	In-Flight Meals
Missing Luggage	Airport Lounges	Flight/Visa Info
Miles	Economy Class	Delayed Flights
Airport Facilities	In-Flight Entertainment	Airport Wifi
Valet Parking	Visa on Arrival	Flight Wifi

Commonly Asked Questions:

You are recommended to go through the following queries that are usually raised by travelers regarding Aigle Azur.