Aigle Azur Beijing Office in China

Aigle Azur Beijing Office aims to assist travelers with seamless travel planning. No matter whether you are heading on a leisure journey or a business trip, the congenial staff takes care of all your requirements. You can seek assistance on modifying your reservation, cancelling and posting refund requests, availing special assistance services, and much more.

Aigle Azur Airline Beijing Office Address

Beijing, China

Aigle Azur Airline Beijing Airport Address

Beijing Capital International Airport
Shunyi District, Beijing, China

Airport Contact Number: +86 10 96158

Aigle Azur Airline Beijing Office Contact Number/Reservation Phone Number

Official Website: https://www.azurair.ru/
Email: callcenter@aigle-azur.fr
Working hours
Every day – 24hrs
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Aigle Azur Airline offers a Variety of Planes and Aircraft.

Total fleet: 12

Airbus A319

• Airbus A319-100

Airbus A320

• Airbus A320-200

Airbus A321

• Airbus A321-200

Airbus A330

• Airbus A330-200

Boeing 737

• Boeing 737-200
• Boeing 737-300

The following inquiries are handled by Customer Care at the Aigle Azur Airline Office in Beijing :

Services Offered by Aigle Azur Beijing Office 

Take a look at some of the services offered by the Aigle Azur Beijing Office so as to make the most of your flight. 

Flight Reservations

This is one of the major services provided by the office. You can speak to the travel professionals and seek information about the best flights available as per your preferred schedule. This makes it easy for you to find the perfect flight. There are several options available for seating. The staff uses a custom strategy to address your specific concerns. Even if you wish to fly in business class or have a group reservation with Aigle Azur, they will make you aware of all the requirements to be fulfilled including filling up relevant forms and presenting the necessary documents. 

Baggage-related Policies 

You must follow the baggage allowance limit that your airline has defined for both checked and cabin baggage. If you need to carry excess baggage or some item as a carry-on, feel free to ask the Beijing office team of Aigle Azur for all the information you need. They will guide you on maintaining the size and weight limits as per the protocol. You may need to carry excess baggage or some item as a carry-on. The same may be added to your reservation, as per the airline’s policies. 

Apart from this, you may also need to take your laptop, gadget, speakers, musical equipment etc. The team will inform you whether such items are allowed to be taken as carry-ons on the flight or they must be packed in your checked baggage. 

Check-ins 

If you have any questions about check-in procedures or rules set by Aigle Azur, you can speak to the travel specialists at the office to get all the information you need. The ID proof, documents etc., must be shown at the check-in counter. However, you are still advised to get complete details from the staff especially in case of an international flight. Staying informed will help you adhere to the airline’s policies and avoid last-minute issues at the airport. For example, if your baggage exceeds the limits set by the airline, you may have to buy it on-the-spot at the check-in counter or the desk team will guide you with relevant steps. Thus, it may be time-consuming. Make sure to stay updated with all the necessary details for a smooth check-in experience at the airport. You may also ask the team about marking a web or online check-in.

Cancellation of Bookings 

The Aigle Azur office team will assist you with the necessary process if you need to cancel your flight due to an emergency. If your flight qualifies, you can make a refund request. You may confirm from the team if the reimbursement is given to you in the form of points, credits, or coupons for future bookings. You may need to book another flight at this point of time. Seek all the necessary support from the team.

Manage Bookings 

If you need to manage or edit your existing flight reservation with Aigle Azur, get all the necessary help from travel representatives at the Aigle Azur Beijing Office. You may need to add extra seats, upgrade the seats, add additional baggage, or. The team can efficiently help you through a smooth process. 

Travel of Unaccompanied Minors

Aigle Azur allows travel of unaccompanied minor children. If you need to make a reservation for your minor child, contact the staff at the Aigle Azur Beijing Office for specific arrangements. You can get details about the minimum age defined by the airline for a child to fly alone on its flights. At the same time, you may need to submit essential documents and fulfil other formalities to make such a flight reservation for your child. 

Special Assistance Services 

Services for travelers with special needs are also provided by Aigle Azur. You can ask the team about such services if a person with a disability is traveling with you. Requests for special assistance services at the airport or on the flight may be posted while making your reservation. It is essential that you communicate all of your needs in advance so that the airline’s team can make all the relevant arrangements beforehand like you may need a wheelchair or certain medical equipment onboard. Even if a senior citizen from your family is traveling alone, you can request assistance for them.